ZIP: T6H 4W3 | Found 67 reviews / complaints

Lace Wigs Buy

I believe this company or website is a scam. first of all, the company address and "about us" on the website make you believe it is a company based in Cananda. However, I believe it is operated by Chinese in China and only have couple Chinese answering customer service phone in Canada or US. I received my order, but shipped from China, which shocked me because if I could ge any clue from the website that it is from China, I will not buy it. Sending back to China for exchange or return would be...
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HairExtensionBuy.com

i had made an order and looked at the bad reviews afterwards then proceeded to ccancel my order the next day and they said my money should be back in my account within 3 or days ,so i checked my account and have yet to see the money so i attempted to call them about 14 times with no answer so i contacted them live chat and got no response....
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HairExtensionBuy.com

I ordered from the website and my order still says processing. I tried to call but the number keeps ringing then disconnects. I finally got someone on the live chat, and they said they didn't know why my order was not processed and that they would get back to me in 24 hours. After 24 hours I contacted them via live chat to ask about my order. They said my order was out of stock and it would be another week until I got my items....
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HairExtensionBuy.com

My roommate and I places an order expecting real human hair as that is what the site advertises. I could have Horton synthetic extensions for $30.00. Which is what I got , a set of synthetic extensions that I paid $100.00 for and a set of the highlighted pink extensions that I paid $34.00 for. My roommate also got a set of synthetic colour highlight clip ins. 30% re-stocking fee to return , plus you pay the shipping back. Honestly how is this site still allowed to be up and running ?!?! They...
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Lace Wigs Buy

I recieved my order about 8 days after it as placed.It is totally nothing like the picture shown , everything from the lenght ,color ,cut nothing was right. When I tried to reach them by phone I got a recording that it was temporarily off line and to try later, going on 3 weeks now and still know responces ,and doesn't reply to e-mail either . Who are this people and how are they able to get by taking advantage and ripping people off....
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HairExtensionBuy.com

well I usually check reviews before buying but this time I didn't until after i already placed my order. I seen to many bad reviews to the point where i decided to email them and contact them on facebook to let them know that I am canceling my order and as soon as i get my order I'm returning it for a refund. I just hope that I don't have to go through what others went through but I did call their contact number and got no answer. something needs to be done with this company it is not right for...
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HairExtensionBuy .Com

I placed an order on the 14th and shortly after recieved a confirmation email with my order number. I then recieved another email saying that there was a payment issue, that the payment was not recieved. The payment had cleared my account so in trying to contact them via chat and email and phone, I have recieved no information from the company. When I try and call them it tells me the number is temporarily off line. What does that mean?? I will continue to call and email until the issue is...
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Lace Wigs Buy

I have been waiting for 4 months for refunds on two wigs I purchased from them. They claim that the wigs were returned but they still will not send my refund nor will they return my emails. Neither of the wigs looked anything like the pictures, plus one was two small even though I carefully followed their measuring guidelines. I paid through paypal and tried to file a complaint through them but could not because it had been 45 days since the original purchase....
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Lace Wigs Buy

Spent money for a human wig. Looked awful with no shape and nowhere close to style shown in picture.The color was not what I ordered and it did not resemble anything close to the wig i though I ordered I have purchased other wigs online and not one disappointed me and cost much less. I got ripped off....
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HairExtensionBuy.com

I recently purchased two packets of remy hair extensions from this company and my advice to future customers is do NOT buy unless you have a 100% sure of the colour that you are ordering is correct. I had never ordered from the company before have bought the same colour hair before with a different company and had no problem. However when I bought from hairextensionbuy the colour was completely different. Since then I have tried to contact them through email and phone to return my order however...
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Lace Wigs Buy

PURCHASES WIG 13JUNE 2013 WAITED 8DAYS WHEN IT ARRIVED I WAS APPAULED THE WIG IS NOT WAERABLE IT IS NOTHING LIKE THE PICTURE IT IS THE STYLE OF A SUPPOSED BOB BUT IT HAS A PONY TAIL STICKING UP OUT OF THE CROWN SO I RANG THEM THE NEXT DAY I WAS AMAZED IT WAS A CHINESE LADY WHO.S ENGLISH WAS NOT UNDERSTANDABLE SHE DID NOT NO WHAT I WAS TALKING ABOUT SHE KEPT SAYING YOU TAKE PICTURE I GIVE YOU 20DOLLARS I THINK I RANG AGAIN AND SPOKE TO SOMEONE ELSE THEY TOLD ME TO SEND IT BACK TO CHINA AT MY OWN...
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Lace Wigs Buy

I ordered a wig friday June 14, 2013. I received my wig yesterday, i was extremely excited but the box was smashed and just not in good condition. I open up the box and the wig was humid and had a terrible smell, they may have washed it and packed it before letting it dry. I could have boughten a better more real looking wig at Party City, it was terrible. I was not natural looking nor did it feel natural, the bottom of the wig was very tangled and stringy. I immediately tried calling the phone...
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Lace Wigs Buy

I returned a wig for exchange. There was a $72.20 price difference in which I was supposed to receive a refund. After a.month I contacted them by email twice and then by phone to get a response. The rep told me my refund had been issued. I advised herd it had not and want the date they supposedly credited it to my account. She told me the money was being held by their bank for 10-15 days. So here a month later still no refund. I have sent to emails this week with no response. Spoke with a rep...
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Lace Wigs Buy

I purchased a wig online from this company for 241.99. My bank authorized the payment but then stopped the payment from being processed because they tried to charge me again for the same amount from a company called. IZdresses and I did not authorize this charge. IF it had not been for my bank stopping both of the charges then i would have been out of an extra 241.99. It is fraud please do not put your bank information on this site....
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Lace Wigs Buy

Ordered a bespoke wig and paid by paypal. The information on the Lacewigsbuy website kept showing 'funds pending'. AftI sent emails to the website asking for an explanation, giving my payal payments details,but got no reply. I then asked Paypal to investigate and they secured a refund immediately. What was strange was that I got a very wierd call from an abroad number and a Cantonese speaking person trying to ask for, what seemed to me, payment. I politely said I couldn't understand and that I...
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LaceWigsBuy.com And IziDresses.com

I ordered a wig from Lacewigsbuy.com on the 10th of June. About 3 days later I checked my online banking transactions to find that a purchase had been made from www.izidresses.com , a price of £174.38. It showed that this card payment had been made on the same day I bought the wig. Of course I din't buy anything from www.izidresses.com, but the two websites are owned by the same people, so this is a strong example of fraud!I spoke to a representative on the live chatfrom the lacewigsbuy website...
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