ZIP: 94306 | Found 7 reviews / complaints

DinoDirect.com

Purchased three iPods from this company, early July . Products arrived late August after opening a dispute with the company. Products are of no use 1. There is no plug to charge the item 2. There is no way to turn off one of the product 3. Cannot connect to the Internet although there is active Wi-Fi in the house. Contact the company they want me to send video of the problem . Cannot do that because I already had a dispute about the delivery that they want to close before I can open another...
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Playdom

I was playing a Playdom game called Sorority Life and was buying Brownie Points with REAL money . . . the form said the address was not correct so I corrected the phone number - I did NOT know at the time the first click had already gone through so I was charged twice. I CANNOT find anyway to contact the game people to get this corrected so I tried stopping the payment from my bank. They SHOULD have a method to contact them when these sorts of errors occur....
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DinoDirect.com

Based on some previous Internet reviews of this company, I ordered less than $30 of goods. Despite apparently sophisticated tracking, I never received the package. After two months, I contacted their online Customer Service twice, and I got no response. I thought about phoning them, but the only numbers listed are in England, Singapore, and China. Presumably, they also have an office in Southern California, but no phone number for customers is made readily available. Based on my experience, I...
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Playdom, INC

Well I have been playing Sorority Life on Myspace for the past 4 years almost 5 years! And in that time I have spent ALOT of money! Buying BPs (browine points) used to buy glam to have on your avatar! During this time numerous glitches have occured, sometimes I did not get my glam I did pay for and had to submitt a "trouble" ticket which is clearly automated and then it takes up to 3 to 7 days to get a reply and get my glam I did pay for! they are good at taking your money and not fixing the...
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Playdom Games

I cannot socket my heroes with gems that enhance the heroes states. I have brought this to thier attention several times and all they can say is they are working on it. I have never played a PC game where it has takn so long to resolve an issue. they have no call center and all communication is via written corrospondence. I have spent more than 300 dollars on the game....
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Playdom

I play a game called Marvel Avengers on Facebook. This game is run by Playdom. I have lost $40 in virtual merchandise and they will not compensate me for the lost merchandise. Stark Industries Catalyst= 64 gold Blaster's Commander Trench= 24 gold Blaster's Commander Trench= 24 gold Refined Chaotic ISO-8 Shard x8= 40 Gold Refined Violent ISO-8 Shard x8= 24 Gold Total 176 Gold Almost $40 value...
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