ZIP: 90245 | Found 467 reviews / complaints

JustFab.com

This company is so ridiculous. I kept trying to cancel my membership, but you have to call to cancel. Once I got a new credit card, I didn't provide it to them & I thought the problem was fixed. Problem was that I still had one of those stupid credits. So a few months go by not having to deal with the ridiculous company until I decided I should use up the credit. Even though 1 credit is supposed to be all that is needed to get a pair of shoes, it made me put in credit card information for...
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JustFab.com

First off, they advertise free exchanges, but this is not always the case. After a very long and confusing phone call to India (nothing against Indians, just the higher-ups who are providing them with never-ending screen promptings), I finally just said screw it, and I canceled my account. But a couple weeks later, I was still charged the monthly fee. I called, and told them I had already canceled, and after another way too long phone conversation, they finally refunded me the money. Well, I...
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Direct TV

Ordered DTV last year when they had a "special offer" I had had DTV years ago when Verizon and DTV has a combined offer. I had no problem with them at that time and only switched because FIOS came into my area. When I signed up, I got the Whole Home DVR. The advertised rate was much less than I ended up with due to the fine print, but what got me was that the interruptions in service were much greater than previous and the DVR not only stopped recordings hows for no reason but the extra unit...
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Direct TV

I cancelled direct tv services in May 2013 when they wanted me to pay them another payment before my payment was due. I asked for boxes to return their equipment twice..still haven't received those boxes. I have called the twice to resolve this matter but still no resolution. One of the representative got mad when i asked to speak to her supervisor ans transferred me around the country. I shouldn't have to pay for services I cancelled. Give me my money back and stop taking unauthorized payments...
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Justfab Charged Me 39.95 For 6Months Without Me Knowing

I joined just fab around november and bought a pair of heels. I didn't like them so i returned them and never logged onto the website again. Today i got an email and i checked what was new, then i saw i apparently had 6 credits, i was like... What the heck?? Is this for real and i usually use my fathers credit card and he got a new account number and card and evrything. When i was going to checkout i saw that they alredy had my fathers new card number and i was shocked. I never entered it. Then...
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JustFab.com

I made a purchase of $119.65 on 8-2-13 and never received the items but my bank account have 2 charges of $119.65 and still no products. I called the company to asked why my account was billed twice. The rep told me to make sure I have sufficient funds. WHAT??? I guess the first approval wasn't evidence of that. Needless to say I cancelled my purchase and was told the pending charges would go back. Nothing done yet...
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JustFab.com

I RECEIVED AN EMAIL TELLING ME I HAVE A $39.95 CREDIT AND MY CARD WAS CHARGED. I CALLED CUSTOMER SERVICE AND FOUND OUT THEY GET 100'S OF CALL A DAY WITH THE SAME PROBLEM!!! CUSTOMERS ARE UNAWARE WHEN THEY SIGN UP THEY WILL BE CHARGED MONTHLY. I WAS TOLD THEY HAVE NO WAY TO ISSUE A CREDIT, YET OTHERS ON THIS SITE WERE ISSUED A CREDIT SO THERE IS SOME WAY EVEN THOUGH THEY LIED AND SAID THERE IS NO WAY IN THE SYSTEM. THEY JUST REPEAT THEY CAN'T REFUND BUT I HAVE A CREDIT AND I HAVE TO SPEND IT!!!...
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JustFab.com

I ordered a pair of shoes from justFab.com in May 2013 and when I reviewed my order a few days later I noticed the VIP monthly charge and I immediately sent an email to info@justfab.com per the customer service website. I requested to cancel my "membership" effective immediately. Now, it is August 2013 and I am still being charged the $39.95. After 2 hours on the phone with customer service today, transferred to two supervisors, they refused to refund my $39.95 from any month and they were...
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JustFab.com

I thought I had bought a pair of shoes and a bag on line ...... no, I unknowingly signed up to a monthly contract of £35.00!!! I am unemployed and there is no way I would have signed up to this. I was very annoyed and cancelled my 'VIP membership' which I knew nothing about. This company is run by a bunch of crooks!! I viewed the site again as if to innocently purchase some shoes - and it was frightening how easy it was for them to get you signed up - who reads the T's and C's when buying a...
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JustFab.com

I was unknowingly signed up for a monthly shoe club. I called numerous times to be cancelled out of their program and was denied. My bank got my money back for me but I was eventually charged by this company again. I went as far as closing my credit card account and opening a new one...I was STILL CHARGED on my new account number. I want to be removed from this "membership" immediately! My bank told me they can block JustFab.com from charging my account for 15 months but after that I will have...
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JustFab.com

An unauthorized charge of $39.95 was taken from my account on the date of July 13 @ 8:30am. Even after clicking SKIP MONTH OF JULY on their website-my account was STILL CHARGED! After placing a call twice with Customer Service and was told a Refund would be issued I still have yet to receive a Confirmation whatsoever. I'm afraid once I decide to cancel there will be issue with that as well!...
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Direct TV

Since May 2013 I have been having trouble with my TV signal. According DirecTV it was due to the dish antenna. The first service person in May did not even look at the antenna. The third person I dealt with had me purchase a new remote for $15.00. Then on Sunday, July 7th a service tech spent an hour supposedly working on the antenna and swore up and down it was the somewhat thin branches of a tree blocking the signal. He insisted that the tops of the tree had to be taken down.In retrospect, I...
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JustFab.com

This is the 3rd time I've been charged after cancelling my account with JustFab.com, they continue to charge me 39.95 for the past 3 months. Every time I've tried to call I could never get through. I went to my bank to block any of their transactions from coming in so hopefully that works. I've only purchased a pair of shoes from them once and they still continue to charge me....
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Sensa

I only ordered sensa for 2 months only to try it and after those 2 months you sent me 2 more packages and took money out of my account with out my permission.i will gladly send those 2 packages back to you if you RETURN MY MONEY.this is not o.k. and really unprofessional.Email me back ASAP because this is 180$ i want back!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!...
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Direct TV

They took money out of my account without permission. Which had already made payment arrangements. I never got a bill for 2 months. They also told me that the only reason that they needed my card was to make sure that i was who i said iwas...
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JustFab.com

I've been the victim of a scam by JUSTFAB. I ordered an item in December 2012, and the company claims we have entered into an agreement whereby they debit £35 every month just for being part of the website, a VIP membership. This was highly misleading and up until now they have charged me £245. I've just noticed it with paypal and cancelled the account, but it is not possible to cancel via JUSTFAB. I spoke online with a representative who claimed I can only cancel by ringing them. I did ring...
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JustFab.com

In April of this year i purchased a bag from justfab, i actually loved the bag tho i never use it much bc im always working and never go out, i completely knew about the "skip the month" they had and march i decided to skip as i had no interest in getting anything. June came along and i skipped again on the 2nd of June, and days after i have my husband asking me what i bought that costed 39.95! I was tooken by surprise bc i knew i skipped just like i did in march, i call the company and told...
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JustFab.com

JustFab is a deceitful, scamming business. It makes money by tricking people into letting them repeatedly charge their credit card. It makes itself look like a website in which you make a one-time purchase. There are no obvious indicators on the website that JustFab is a membership club. Once you choose something to buy, after you give your payment information, there is a small checkbox that says you "agree to the terms the JustFab VIP membership program." If you don't check this box, you can't...
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JustFab.com

After the 5th you can no longer skip a month and I am a busy college student who gets busy and forgets to cancel this month. One time I attempted to cancel they said I wouldn't be refunded. So I was forced to stay. This time they attempted to get me to keep it. It's like no matter what you say, they won't cancel. I just want my account closed and my money refunded....
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