ZIP: 33733 | Found 4 reviews / complaints

Verizon Fios

Had a Verizon FIOS/internet account in 2008 and closed. I disliked the service and cancelled, PAID IN FULL ON MY ACCOUNT; credit report states "paid in full; charge off", account closed. Suddenly, in 2013, I happened to notice we have a collection open on credit report by Verizon for $192.00. It is reported as of 6/2012 on credit file as a collection for "failure to pay" and stating opened in 6/2008 and I have not had their services since I paid in full in 2008. Never received any...
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Verizon Fios

my verizon account was put on hold by the bbb but they never contacted them back about my credits and charges so the hold came off in november 2012 without being notified so then they asked for all the back monies, i paid them the rears of 2395.00 in which i have an email which paid my one bill until febuary 2012out a new bill march came out with made it 2580.00 in which i paid it in full before it was due 3/8/13 i had until the 3/11/2013 they shut off all my stuff on the 11th even though it...
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Verizon Fiber Optics

I have been trying patiently to resolve a fios Movie freezing at a 9 minute interval problem for the last 6 months. I have had 3 DVRS replaced , 2 routers, the outer fiber optic box replaced and moved away from a ONCUR new meter. In this time I have had the cables checked and boxes and routers tested plus having 3 tech see the movie freeze paid and free movies. Last Sunday I was told of a tech arriving between 1-5 PM where no one showed. It was rescheduled for Friday between 9am and 2 PM and no...
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Verizon Fios

While installing the underground fiber optic line, they created gaping holes and lifted my grass - leaving rocks and gravel along the path they dug. In addition, they went under my driveway and caused a crack the entire width of the driveway which has now spidered out. No one has ever returned my call or has anyone come out to the property as promised to inspect the damage and determine a plan to repair....
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