Site: www.thenewmagazinecity.com | Found 71 reviews / complaints

The New Magazine City

On January 18, 2013, I paid $40.95 US to get a 1-year subscription of J-14 for my niece. I have a confirmation order # yhst-37096783696310-427498. Today, August 22, 2013, I called J-14 directly at 1-800-215-7275 and they informed me that they had NOTHING under my name or my niece's name. They also mentioned that they NEVER heard of "the new magazine city". I told J-14 that they should look into this, however, I got the impression that they didn't care at all. The girl said that she would...
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The New Magazine City

I ordered a three yr subscription for my husband October 2012. I have never received any magazines. Contacted the company on 06/15 and 06/24/2013 to attempt to resolve this issue. No response to either, tried calling and left message today. Did get another number for them: 434-817-1800, that I got from another complaint site on them. Spoke to Lynne but she just transferred me to a voice mail message for "Carol" left message....
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The New Magazine City

I ordered J14 from your company on November 7, 2012 as a Christmas present for our granddaughter. You charged my credit card immediately, but she has still not received the magazine. I have called your number at least 20 times and left a voicemail but have never received a returned call. You must be a SCAM!!!!!!!!!!!!!!!!!!! Shame on you disappointing so many folks....
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The New Magazine City

I ordered a subscription to Food Network in Nov for my sister as a Xmas gift. To date she has never received any magazines whatsover. I have called the company 8 times and emailed numerous times as well without any response. I have contacted the Food Network Magazine directly and they report that they have never received any subscription information from Magazine City. I was ripped off completely and Food Network Magazine will not help either!...
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The New Magazine City

On December 21, 2012 I ordered ADDitude magazine from The New Magazine City. Printed out my confirmation and gave this subscription to my daughter-in-law for Christmas. This magazine is published 4 times a year. She informed my a few weeks ago that she never received her magazine. I went onto the company website and could only leave an e mail for them to investigate the delay in the order. It said to fill out the information and they would respond in 8-10 days. As of today, no response. When I...
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The New Magazine City

I ordered a "Maximum PC" gift subscription last 12/19/2012. Our gift recipient called on May 5, 2013 and said he never got the magazine. I placed an inquiry with the new magazine city's contact form immediately. The only reply I got was their standard reply of how when to expect delivery of first issue which they stated would be after 8 weeks from order date for monthly magazines. I replied and said that its been more than 12 weeks. They never responded, even after I called and left a message...
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The New Magazine City

My mother ordered Dwell magazine for a Christmas gift through the new magazine city website. The magazine has not arrived 6 months later. I have tried calling the customer service number 5 times and my only option is to leave a message! Sent them an email and generic email was sent to me. Finally called Dwell directly and they have no record of my subscription. The company is a scam for sure....
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The New Magazine City

I ordered online through Magazine City a years subscription to Readers Digest. My credit card was charged $29.98 but magazines were never received. I contacted Readers Digest, they had no record of the order. I have called Magazine City several times and never got a reply, twice I left a message and no return calls. I checked with Chase Visa; the charge cannot be credited because there is a 90 day time frame for disputes. I delayed disputing this waiting for magazines to be sent and also...
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