Site: www.stopzilla.com | Found 20 reviews / complaints

Stopzilla

I ordered this product four years ago - each year I email and attempt to get a refund for an auto charge I never authorized for a product I do not use loaded on a computer I no longer own. This year I figured it would not be a problem as the credit card was expired - but NO! They randomly guessed the new year on the card and whammo - $49.95 this year instead of $39.95 - unfortunately, because it is not an expected expense, it caused my checking account to be negative - at a cost of $32. I am...
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Stopzilla

i made a purchase of this anti virus program online for 1 years worth of service and i paid for it up front with my visa. and that was a long time ago i do not recal how long. but randomly i just got charged 37.77 from them even tho my service with them has ended a while back pissibly a year back...
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Stopzilla
Rebate Scam, Unauthorized Renewal

In September of 2011, I purchased Stopzilla for $39.99, with the promise of a $30 rebate. The rebate check never arrived. Stopzilla itself seemed to be causing a LOT of crashes and other problems for my computer, to the point where some tech guys ultimately told me to trash the computer and buy another one (which, after trying everything else, I did). In February of 2012, I received an email saying the Stopzilla rebates were delayed but I should expect mine soon. In August of 2012, I contacted...
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Stopzilla

I had my identity stolen and I recieved a call from a Stopzilla which the klady identified herself as a Nicile and gave me a 1-877-77-9944 one digit short, I looked up the internet sight and it the phone number is not in service. Something isn't right here....
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Stopzilla

My hard drive was attacked and infected with thousands of trojans and I had to get it the hard drive wiped clean costing $59.00 and the loss of 3 days of downloads ranging from music to soft ware, I had a rep from their compnay call me and this is the number she left to call her back 1-877-77-9944, one digit is missing. I do not know who ordered this service I am only trying to cancel it and she said she cannot do it because the bank card number the thief used to establish the account has been...
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Stopzilla

on june 2012 i was charged the typical phony automatic charge to amex 39.95, wich i never agreed to in the first place,i called to cancel and they asked me for my first 4 number of credit card and the las 4. so i was assured that i was going to be refunded i trusted them ,some how i lost the email they send me.so when i et my new statement from credit card i get a penalty for not paying.total charge is 65.61.i callthem and of course now they want docmentation,wich i dont have .He tell me that...
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Stopzilla

I just realized StopZilla has been billing me $39.95 over the last 5 years for their services. I never renewed with them as I thought their product was sub-par at best, now upon further research I see it's a scam. I contacted my credit card company and noted it was a fraudulent charge, and additionally put a merchant block on them going forward so no future charges can be made....
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Stopzilla

stopzilla's payment of $41.98 was about to be deducted from my credit card i have not bought anything from them for years, i had to cancel card and have no card for a week till new one arrives they have kept my cc details from years ago and charged me out of the blue...
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Stopzilla

Downloaded software on 7/29/2011, paid $369.00 for 2 yr. contract. Within the month of August I was on the phone with them with problems. After the technician took over my computer, the next time I logged on I had a "blue screen". From that point forward I have been on the phone with them until the above date nearly daily. They kept telling me I had to put the computer in safe mode. That made it impossible for me to print or get audio. They were on my computer one Sunday for 12 hours. The next...
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StopZilla
StopZilla Computer Virus Remover StopZilla Stopped my compute

I was thinking of buying StopZilla computer Virus remover, downloaded it for a "Free virus Check" and in downloading it, my computer slowed way down to a crawl. I did get thru to tell them that my system was not working and they did get on my computer for a couple of minutes fixed the problem, as I told them I was going to buy there system, but I couldn't cause my system is down. So they did fix that. And I went a few days later, thought I had gotten such great service, and was having issues,...
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Stopzilla

I called to cancel their annual subscription; I had been subscribing for 3 years but wanted to quit. Their customer service rep told me I was calling in time to stop the new charges. Nevertheless, the charge appeared on my credit card. When I then worked through my credit card company, Stopzilla provided Visa with an invoice they had generated, showing a new order for the current year. I had not ordered since 2008; yet they generated their own internal re-order. Visa would not refuse the...
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Stopzilla

I needed a visrus protection type software and Windows live directed me to a page of suggested free and trialware of various types. I chose to give stopzilla a try fomthe moment I dl'd and installed it I found it to be a mistake. 1st off it was allegedly a free-trial that wouldnot remove any thing it planted or found unless you paid 9.95 for a 1 year rental of their extortion-ware then they charged my acct 39.95 instead of the 9.95 I agreed to so it set my account up for $140 in over draft fees...
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StopZill
Did not honor rebate offe

I ordered the anti-virus program on the premise that there would be a $30 rebate from the $39.95 charge. After several weeks, I sent a send request but it has now been over 3 months with no response. My computer contacted a fatal virus and every system file was corrupted. I have no way of knowing if there was any connection to the StopZilla program....
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