Site: www.focalprice.com | Found 40 reviews / complaints

Focalprice
Great big hug scam site, will steal your money and delay refund, refusing to return it without a fight!

I purchased a recharging phone case for my iPhone 4 from Focalprice. When the item arrived it was obviously a counterfeit, I didn't even have to open the packaging to see for myself. It was terribly discolored! For a product that I had to pay $80 for I was very disappointed. I contacted the company and sent a photo of what the product looked like. They agreed right away that it was not a quality iten and suggested that I return it at my own expense ($12) for a full refund. I returned the...
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FocalPrice
HORRIBLE

Terrible experience dealing with this FocalPrice company. Paid alot of extra money to have our purchase delivered extra fast, however the delivery process is instead EXTRA SLOW. Instead of a couple of days, we are approaching a couple of weeks. And the item IS STILL SITTING IN CHINA ! ! ! ! And FocalPrice is refusing to refund the Fast Delivery Charges too! This company cannot be trusted. BEWARE ! !...
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Focalprice
Www.focalprice.com Don't buy from Focalprice - Takes your money but never ships product

Focalprice claims low prices on almost every item you look at on their website. The only problem is after taking your money almost immediately they never ship the product. Their customer service is a joke. They provide bogus tracking numbers with a link to the DHL website. The tracking numbers are unknown to DHL. They send form letters via email that blame US customs for their problems and just continue to ask to wait for the shipment. After waiting one month for the shipment, I have concluded...
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Focalprice.com
Sent faulty not as described goods, refused refund unless I shipped back to china tracked at my expence

DON'T BUY FROM THESE PEOPLE!!!!! I Purchased a tablet PC from them and it was not as described and damaged after waiting 4 weeks for delivery. I contacted them and they refused to give me a refund unless I shipped it back to them at my expense (The cost of which was more than 50% of the item). Paypal refused to do anything about recovering the costs and insisted that I returned it before they would progress the dispute....
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Focalprice
Faulty Tablet, Shenzen City

Beware of the site Focalprice.com I have purchased by end of December a Tablet. When I received it, I found out that it was faulty from factory. I have been asked to send it back from their customer service, so that they can send me a new one, thus I have sent the faulty tablet by registered post. Until this date I have not yet received any reply on how they are going to proceed. I know that they have received the faulty tablet as since it was sent by registered mail I have a receipt from the...
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Focalprice
Taken my money and no delivery

Focalprice is an absolute ripoff and a scam!!! Spent $188.00 on LED globes that have never turned up after 2 months. They have now asked me to wait a few day 3 times now and if it dosent turn up they will do a refund, however still not here and they are still asking me to wait. I have asked for a refund 8 times now and they are still saying to wait and refuse to do the do any refund. Do not deal with these people as they are a scam and a fraud. STAY AWAY FROM FOCALPRICE.......
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FocalPrice
Focal Price Non-delivery, poor service

I ordered flashlights on 02/09/2012 The order was to be filled and shipped to me no more than 15 days after receipt of order. I was to receive tracking on the order. I never got a working tracking number or website. Numerous messages through their message center on their website went unanswered. Two were answered asking for additional weeks for me to wait. The order never arrived. I am awaiting a Paypal dispute now it is March 17, 2012...
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Focalprice
It doesn't try to admit it at all by mailing a different commodity.

The desk clock with a not good hobby of $6 reached though LED parts of latest $12.27 were ordered. Even if the photograph is sent, it doesn't try to admit. Moreover, it doesn't try to admit at all though part had been damaged. Handling the different in eight goods between six goods is done. Five goods are insisted on the shipment though ship and do not exist. Moreover, the reason is done it is because of the post office in Japan. It is insisted that the mistake not be found though it exchanges...
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Focalprice
It is insisted that a different commodity is sent, and the commodity be sent correctly.

[Warui] [otokei] of a cheap hobby reached and [tawo] was conduced though the latest ordered parts. Even if the photograph is sent, it doesn't try to admit. Moreover, it doesn't try to admit at all though part had been damaged. Handling the different in eight goods between six goods is done. Five goods are insisted on the shipment though ship and do not exist. Moreover, the reason is done it is because of the post office in Japan. It is insisted that the mistake not be found though it exchanges...
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Focalprice.com
I order a new part for my phone, they took my money out next day and havent recieved my item or a shipment e-mail for about a month now. internet

I ordered a new phone part for my coworker here at work. The day after the order i noticed the money was already taken out of my back account. Its been over a month now and still have received no product, no e-mail confirmation and there suppor staff will not e-mail me back at all. I've sent over 10 e-mails to the support team and have not received anything back except one e-mail stating that they did not receive an order from me, yet I have the order number. Upon doing further research of them...
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Focalprice.com
Li Peiliang didn't send order, ignores emails

First, I received a coupon for $10 off an order at focalprice.com. They charged me the full amount, instead of the amount showed with the discount, and months later I haven't received the order. I keep emailing them, but they ignore my emails. They don't even bother to make an excuse. Avoid this company unless you want to lose your money. Now I'm filing a complaint with paypal to get the money back. Lucky I used paypal....
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FocalPrice.com

purchased laser order #20462575 Took my money just fine....NO LASER,NO RESPONCE.....TRIED TO CONTACT and NEVER ANYONE ON THEIR 24/7 SERVICE, People like this should be hunted for sport. I don't mean to sound bitter, But if I pay for something I should receive it. DON'T BUY CHINESE!...
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FocalPrice.com

I ordered a nice tablet for the amount of $179 and paid extra for fast delivery $22,29,order was in stock and should be delivered in 3-7 days, untill now I still not have the tablet and after several e-mails ,with: Tablet is out of stock, will take 3-7 days, EMS is not shipping to Holland...... they don't answer the questions,make promises to send, but when..... Stupid me, I gave them information about creditcard and ask myself, can they do anything wrong with this information and what can I do...
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FocalPrice.com

Very incorrect dealers! They sold me 10 LED lamps, in the description was written "50 000 hours life". But all the lamps burned after 3 months. I asked for a refund. They began to ask me different things and nothing happens for 5 months. When I made a video and showed them that all the lams are not working, they proposed me a coupon for 1/3 of the money. I refused and asked for a full refund. Now for the last 2 months I asked them "what happens with the refund" multiple times and they are not...
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FocalPrice.com

I ordered laser pens but received no email confirmation, no tracking no., no way to contact merchant. It has been two weeks with charges on my credit card but no laser pens. I put the full amount in dispute with my credit card company....
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FocalPrice.com

Dreadful company. Never buy from them. Bought a genius 7 tablet. Sent with chinese instruction book .Have been trying to get an English version totally without success. They make it almost impossible to contact anyone there with an answer to what should be a very simple problem. Keep well away from them! Colin...
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FocalPrice.com

They sent me used and broken one tablet 7' Based on fake feedbacks I decided to buy one, and it was the big mistake. Battery life - 20-30minutes - stated 4hours Microphone doesn't work It is impossible to connect with external 3g or flash memory Finally it stop starting up at all. After sending all the info requested (pics, videos, explanation.....) they need more than a month to come to decision whether it is faulty or not. I still expect their reply. Please do not deal with them if you do not...
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