Site: www.accountnow.com | Found 74 reviews / complaints

Account Now
Accountnow chargedback from merchant

Merchants also need to beware of cards issued by Accountnow. They took my customers payment for the purchase of item we manufactured & shipped to them only to have Accountnow 2 months later issue a chargeback to our merchant account. They kept both the customers funds and reclaimed their payment to us so they made out on both ends of the deal. We issued what they called an 'unauthorized transaction' to their customer as the transaction was captured 3 days past the 7 day right to cancel an...
Read more
0 0

ACCOUNT NOW PREPAID DEBIT CARD
My-sister-tranfered-money-from her-account-to-mines-and the-next-day-we-went to-the-atm.. it-stredded-our cards-and-kept-our money-since 05-11-10..and-they-still will-not-give-us-our-money. after-i-faxe accountnow.com

my-sister-had-her refund-sent-to-this-prepaid-card-company-on 05-07-10...the-card-was-shipped on-04-28-10.and-she-did-not-recieve the-card-til-05-10-10..so-onthe-day-of-the-10th.my-sister-logged into-her-account-and-sent-me-a transfer-to-my-card..to-help-me with-my-bills.and when-the-day-of-the-11th-came-we-both-went to-the-atm-to-withdraw-and-the machine-stredded-our-cards-saying our-cards-had-been detained.and-when-we-called-the-bank thousands-of-times-they-told-us-to-fax...
Read more
0 0

ACCOUNTNOW PREPAID CARD
Greendot Moneypak WARNING ! Accountnow Propaid Credit Card

December 23 I went to withdraw money that was on my Account Now Card. The ATM took my card at the request of Acountnow. I had $800 in my account. I call customer service and they refer me to a Greendot number and they can not locate my account. I call accountnow back and they will not give me any information. I said I want my money back and they only say your account has a zero balance. I have receipts and prints of my account activity and I have $800 in my account. They will not do anything to...
Read more
0 0

AccountNow
AccountNow Prepaid Visa/Debit Card Allowed my direct deposit placed into a false account

My Social Security check was re-routed to a false account instead of my account, which I had for a yearwithout incident and now can not pay my bills or eat. All I get from AccountNow, is the run around and excuses. They allowed my account to be compromised and my deposit to be stolen. This has been a total failure and big problem for me. They will not return my calls or answer my emails, are they the theives that rip me off?...
Read more
0 0

The Bancorp Bank's AccountNow Prepaid Card
AccountNow Inc, Bancorp Bank Bank Fraud, Prepaid card Scam, Identity Theft, Internal Bank Theft, Stealing from Social Security Beneficiaries, Illegally redirecting Disability Benefits into their bank without Consumer consent

I WANT THE $699 THAT WAS DIRECTLY DEPOSITED ON TO AN ACCOUNT NOW PREPAID VISA CARD IN DECEMBER 2011 (WHICH WAS MY DISABILITY BENEFIT PAYMENT FROM SSA FOR THE MONTH OF DECEMBER 2011) I HAVE NEVER HEARD OF THE ACCOUNT NOW PREPAID VISA CARD OR THE BANCORP BANK WHO ISSUES THE ACCOUNT NOW CARD. NOT ONLY HAVE I NEVER HEARD OF THE BANK OR PREPAID CARD IN QUESTION, I'VE NEVER APPLIED FOR ANYTHING FROM THEM, NEVER REQUESTED ANYTHING FROM THEM, NEVER RECEIVED ANYTHING FROM THEM AND DON'T HAVE ANY...
Read more
0 0

Account Now
They took four of my clients money

I helped some of my friends prepare their taxes and suggested Account Now cards. Most of them had trouble getting the cards in the mail and had to call to get new cards sent out while refund already at account now. In the meantime, I loaned them money until their cards came because they were upset about their refunds. When the cards came they gave the card to me with the pin to get my money back. so I used the cards for about a week at ATM to get 300.00 day (which is their limit) all of a...
Read more
0 0

Account Now Prepaid Visa
Accountnow Accountnow Steals IRS tax returns !

Account now has kept my sons $8000 tax refund. The money was deposited into his brothers account for which his brother authorized. Accountnow requested that we fax in ID's ss cards, w-2's and notarized letters. we did all that however the fax number they provide to their risk department is no good..i have the fax confirmations with code NG where i faxed from my job. apparently my son called to check the balance and account now said the balance was Zero. my son asked where his money went and...
Read more
0 0

AccountNow
They have my Tax Refund Restricted Account

I have used accountnow for the past 3-4 years.. Had my tax refund deposited in 2010 and 2011 with no problems, funds were available immediately after clearing. This year however is a different story. They restricted use of my account the day before my tax refund was going to clear. I called and they told me I had to fax a copy of my ID, SS Card and a bill. So I did within 30 min. And was told to wait 24-48 hours and they would call. They never called, so I did lastnight only for the risk dept...
Read more
0 0

AccountNow, Inc.
Will not release funds, closed account

Deposited money from Paypal which came from a few item I sold on ebay, as soon as the deposit was made I went to check the balance online and the account was closed, a few option were available to report card lost - stolen which is ridiculous. Called and they said I need to fax documents to verify my ID, I said ...really, my money is in your pockets, you are not releasing it and you think after this I am going to send you my personal info? you think I was born yesterday ? Next day filed an FBI...
Read more
0 0

AccountNow, Inc.

My federal income tax was sent to account now august 2 2012 and they held my money and would not release it to me when I called in march 2013 the machine stayed the account don't exsist I talked to a agent from account now and bancorp they claim the money was sent back to the IRS. I talk to the IRS sent in the 3911 form (refund trace form) and received a letter from the IRS august 5th that stated the check has been sent to account now august 15 2012 that's the last trace on the check I just...
Read more
0 0

Account Now Prepaid Credit Card
Account Now Visa, MetaBank There is no "Risk" Department, you don't get your money back!

I have an AccountNow Visa Prepaid Visa through MetaBank, it seemed like a great idea to get away from the Banks and the fees that ensue with having a bank account. I recently have had one heck of a run around with this bank trying to get my money back from an unauthorized transaction from Comcast Cable, I discovered funds taken from my account without my authorization when I was going to pay bills, I spent three hours between Comcast (who said they couldn't return my money without having...
Read more
0 0

Account Now
Meta Bank False advertising STAY AWAY

STAY AWAY from Account Now, they're LIARS and MORONS, I have a prepaid account with them. They WILL NOT give me my $80 that's left from $100 I had transferred in to the account from paypal, I have the Account now card Classic card. It states in their info there's no monthly fee and the Account Now Gold card theirs a $9.95 monthly fee, I get charged that $9.95 monthly fee when their info says monthly fee is free. I have miss placed 2 cards, recently I have found both but they blocked both and...
Read more
0 0

Accountnow
My fiances tax refund was deposited into my account they restricted it they have been rude

My fiances tax refund was deposited into my account. Because his name was not on the account they restricted it. They had us fax a bunch of documents. Once they reviewed them they lifted the resrtiction. 2 days later they restricted it again. When I asked them why they said that the originator asked them to return the money to them. The originator faxed them saying that the funds should be released to us. I have been fighting with them since Feb 11 2011 and still they have my money and wont...
Read more
0 0

Account Now
Poor and Uncaring Customer Service

I've been a customer of Account Now for about three years. I'm, finally, fed up! When you call Customer Service, they talk to you like they are reading a script. Plus, you can't get a US citizen to speak to. I've had an Authorization Hold on my account for almost a week. This was due to my daughter attempting to use my card at a gas pump. When she swiped my card, Account Now put an Authorization Hold on the entire amount in my account. This caused the transaction to be declined and took all the...
Read more
0 0

ACCOUNT NOW, INC
METABANK, THE BANKCORP BANK, ILLEGAL DIRECT DEPOSIT HOLD!! PAYCHECK SHOWS NO REFUSAL, RETURN BUT DID HIT METABANK

I Am Currently Same Position And F'n Pissed Off!!! 1) Deposit From Paycheck Tuesday 2) Should Be Pending Like Always Does The Last 3 Yrs Thursday 3) Payday Date For Release Is Friday - Always!!!! 4) Account Now Is Saying No Notification Which Is Big Bullsh*t, As Paycheck Checked And Funds Have No Came Back And By Law Should Of Hit In 48 Hrs Period Bank To Bank. 5) Now Getting Dicked Around, My Rent Is Due And Will Get Eviction Notice Monday!! My Car Payment Late As Well!! 6) Account Now Is...
Read more
0 0

Accountnow.com
NO DIRECT DEPOSIT MY PAYCHECK IS MISSING!

On 1/21/2011 I was supposed to of had my paycheck directly deposited into my accountnow account that was the day everyone got paid today is 1/22/2011 and still no paycheck and according to their customer service agent there is no pending deposits either. They told me to contact my employer. I told them when I got hired I had to give them the direct deposit form as a condition of employment my employer won't hire you unless they can directly deposit your paychecks into an account. All they said...
Read more
0 0

ACCOUNT NOW
CLARISSA CARVER, CUSTOMER SERVICE NIGHTMARE

I called account now to change my address and request a new card twice to no avail and on the day following i found that theycancelled my card and left me withn out funds to get medication! I am terminally ill and on limited funds due to my illness i called Mrs Flocker the supervisor over customer service and she never called me back nor did anyone else. I have since reported this problem to the BBB and wrote a letter to account now as well....
Read more
0 0

Account Now
MetaBank I reported my card stolen and they forgot to send me out a card. They wouldn't compensate me with anything for the inconvenience.

I called in a week ago to report my card lost/stolen and the individual took my information told me I would have to wait 24/48 hours for the card to process and it would take 5-7 business days for it to ship. I was fine with that. A few days later I called just to check and see where it was. They told me the individual never processed it. Only put it in the system. I usually transfer money to my other account now account under my loved ones name. I asked them, for the inconvenience, could they...
Read more
0 0