State: QC | Found 471 reviews / complaints

UpClick

I purchased a software from better homes and gardens not realizing it was up click I guess. The software did not download and when I called tech assistance, Francis- the tech's name). Had me click on a few things and before I knew it he was actually on my computer remotely, and informed me that I had 52,000 errors so he could not download the software. He did offer me a "sweet" deal to fix the problem that would take 6-8 hours. Then I asked him if he put the virus on there he got mad,and said...
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Alore Skin Care

I responded to an ad for a free trial offer of Alore and Lorelia skin care products, which I only needed to pay a small amount of shipping for. On September 12 2013, when I had only recently received the trial offer products and I was 48 hours into using them my credit/debit card was charged with two $100 CAD (approx) charges for the products. I managed to contact the company the same day they charged my card – on what they actually said was Day 14 – but it now appears that the 14 day trial is...
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Lorelia Skin Care

I signed up for a free trial offer of Lorelia Anti-aging cream. I was billed $6.35 for shipping as per agreed. I received my product, it was nothing special but for a free trial it wasn't bad. Not long after, I went on holidays for 4 weeks and when I returned I was shocked to find I was charged 3 times, $103.61, $102.24, and $104.94, by Lorelia. Because I was on holidays I did not obtain any of these orders and when I called about this I was told that the company was not responsible for this, I...
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Alore Skin Care

I was also a victim of the Alore and Lorelia marketing campaign. On AUG 29 I followed an ad to the "Trial Offer" for both TryAlore.com and MyLorelia.com sites and opted to pay the shipping charges on both products for the trial offers amounting to USD$5.97 and USD$2.99 charged to my MasterCard credit card respectively. (Since I live in Canada this came out to CDN$6.46 and CDN$3.23 charged to my MC) Since receiving the products yesterday (SEP 11) I decided to do some research online (before...
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Pdf.U-Bill.com

I wanted PDF files. I came across this site and 3yr for 36 dollars. I skipped over the add-ons but after I paid for it here's the invoice with all these add-ons was charged. $83.25!!!! I'm going to talk to them tomorrow and get my money. Things like this very angry, and I have to settle down before I call them....
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Lorelia Skin Care

I ordered online a "trial offer" from tryalore.com & mylorelia.com on Aug 14. Was billed S&H of $6.37 & $6.35 as written. On Aug 28, I was billed $104.45 & $101.75 for products I did not order nor receive. This is outrageous & I would like some resolution, as many others seemed to have been scammed too!! I tried to contact "the company"...to no avail...
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Lorelia Skin Care

I had an offer for a free sample of lorelia skin care. I had to pay just $5.99 shipping. I received my sample. Now i have noticed Lorelia has taken off $104.62 off my mastercard which i have not given permission for. I did not order anything else. I am not impressed and would like my $104.62 back. The fact that they still have my mastercard number pisses me off....
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Lorelia And Alore

I ordered their free samples and just pay shipping and handling. I was told 2-4 shipping days and did not receive it for 11 days. Then I see that they charged my credit card for these 2 products a whopping $206.00!!! When I phoned them they said it is an auto ship 14 days after I placed the order for the "free samples"....I was not asked if I wanted an auto ship nor did I sign for auto ship and certainly not when I haven't even had a chance to try the product and make a decision on whether or...
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Lorelia And Alore

I, too, have been scammed by the Alore and Lorelia people. I foolishly followed a Facebook ad to both. Neither of which had any fine print in the ads. I actually looked for the fine print because I thought it had to be a scam. Didn't find anything. I actually had a friend tell me to contact the companies right away as she knew they were a scam and told me to cut up my card. I have phoned and cancelled the automatic deliveries but we will see next month. Alore gave me a confirmation number but...
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Lorelia Skin Care

I also was scammed by this company. I was told to try this product for free just pay shipping and handling in the amount of 6.32. Now my Visa statment has charges of 6.32,onJuly 24 2013, 6.30 on July 25, 2013 100.82 on August7 2013 and 103.49 on August 7, 2013 . Now I will also have a long distance phone bill because I will be calling them to find out what is going on. If you see this ad, DON't send for it. IT IS A SCAM...
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Lorelia Skin Care

Hi I ordered a trial of the Lorelia/Alore anti-wrinkle serum/cream on 08/04/2013. I was told my shipment would arrive in 2-4 days by Canada Post. It was 10 days later and still no package. I wasn't given a tracking number for my shipment. By day 12 and 3 unanswered phone calls I called back and thought I had cancelled my order using the telephone number I originally provided. To my surprise my account was debited $102.80 by Lorelia and $100.14 by Alore on 08/19/2013.I was very upset and called...
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Lorelia Skin Care

I orderd a free sample and got charged an extra 102.80 .I didn't realize you had to send the product back in 14 days or get charged for the months supply.If i had known that i would never have ordered it.The way the free trial is worded is very deceiving,i really thought i was getting a free trial....
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Lorelia Skin Care

I was on TD Easy Web when there appeared a survey which if i were to complete, I'd get a free skin care product. All I had to pay was the $5.69 shipping charge. I received the Lorelia Anti-Aging cream two weeks later. 17 days later, I check my bank account and see that I was charged $102 by lorelia. From a little of browsing, I quickly learned that it's all fraud....
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Pdf.U-Bill.com Sliema Mlt

Trying to download a fdf sofware, the screen just show a total charge of about $11.50 dollars, they requested credit card information, after I click on accept icon, the confirmation page show a total of $73.63 , I called to 800 number, the person who answered told me that the charge wont be applied due I did not dowload the fiel into my compurter....
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VoxTel

my elderly mother who rarely uses her cell phone was charged 101.50 plus 13% tax for supposedly pressing #2525. Supposedly if this number is pressed it automatically gets you the psychic hotline. My mother does not believe in psychics. No one had access to her phone which is ordinarily kept in a drawer. When contacted the company stated that the numbers were pressed on her phone.The phone call was ended 35 minutes later. They refused to accept the concept that the call was not made by her or...
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Globex North America

I was contacted by phone and was told someone from my company (the previous manager) had authorized one year free advertising and pay the second year. They asked to verify adress and company name, postion etc. which i did. They said they would follow up with an invoice. I was unsure but said i would have a look at the invoice and speak with the previous manager. When i spoke with the previous manager, he did not authorize this. They folowed up with a phone call asking for payment again. I asked...
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