Phone: 8889374479 | Found 170 reviews / complaints

PureCollagenSkin.com

I buy some product from them last month after that I didnt order anything from them and now its two time deduction from my account total 311.81 Australian doller ...im realy angery ..I just cancel my account ..but still I want my money back And ph shown there no working n they didnt reply my email back ......
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PureCollagenSkin.com

This company should not be allowed to trade. They send you products you dont order from the US to Australia and charge your credit card, then they request you send the incorrect items back to get the refund and you have to pay $50 for postage for their error! The products are full of chemicals and dont work either! No wonder there are so many complaints about this company!...
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PureCollagenSkin.com

I recently signed up for the trial of pure collagen , i did not accept or make any subscription , yet in a period of 5 days $309 has been taken from my account . i have searched for an australian number or address and there is nothing to be found. Also i did not receive any reciept or payment confirmation. This is definately a scam!!! Chiara...
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PureCollagenSkin.com

I ordered and paid for a trial product of skin collagen where the only costs were the postage amounts of 3.95 and 7.95 as advertised on their site. It clearly stated that you have a 15 day trial period (or less if you choose) and then outlined hoe to return the packaging(even if it was empty) in the required period The trial product hadnt even arrived before they charged my card with the full amount t for the product , which was 3 days after they debited the trial postage amounts. Before...
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PureCollagenSkin.com

On 6 June 2013 I applied for free samples of Pure Collagen and Derm Pure for just the cost of shipping. I was billed for shipping costs of $US5.95 and $US3.95 on 10 and 12 June but have never received the products. On 18 June my Credit Card was billed for $US129.95 for Ultra-Derm 888-7726268 Co which I had not ordered (and have never received) and again on 23 June for $US147.41 for Purcollagen 888-4320530 Co (also never received). I then cancelled my Credit Card and requested a refund from my...
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PureCollagenSkin.com

I accepted a free trial on this so called wonderful product and had to pay a $2 postage with my direct debit credit card. I received the trail products and the pump containers didn't even work and u have to try and get contents out of a 15 ml tube (very annoying) and then they take money out of your account without your consent for the price I'm assuming for the full price of this product which is "TOTAL SHIT " . DO NOT GET SUCKED IN !!!!!!!YOU'LL BE VERY SORRY!!!!!!!! Take this advice IM...
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PureCollagenSkin.com

I purchased a 'trial' pack of a product called 'Pure Collagen' in June via this company's online site, after seeing an ad when reading the Age online. It promised you could cancel at any time. I have attempted to do this via the website from the day after receiving the trial kit, but none on my details are recognised. I have since sent 5 emails asking for assistance and have also tried contacting them on the numbers listed on the website. The Aust., NZ., and toll free direct Las Vegas numbers...
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PureCollagenSkin.com

Ordered the "trial," was automatically enrolled in the autoship. Trial arrived, two items, one had been opened and was empty. Called and they said they would re-ship. Finally items arrived, tried and it didn't work as advertised. Called again and told whoever answered that I wanted to cancel. Was told that an email would be sent with instructions on how to return the unused portion for refund. Never received email. Called again and the call goes to an automatic answering system - cannot speak...
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PureCollagenSkin.com

I am from nz also and received the trial pack obviously didn't read the fine print about the monthly $172.04 and was charged this 3 weeks ago and still have not received the product which I DON'T WANT because it doesn't work and want my money back but can't send product back as I haven't got it have cancelled today againI had better not be charged again...
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PureCollagenSkin.com

I signed up for the trial, before I had received my trial product they already started taking the money from my account. I emailed them to stop taking the money out of my account but they kept doing it. It is still under dispute with the Bank. The number that the company says to ring isnt connected, funny about that. Its a shame cause the cream isnt too bad to use but because of the companies sneaky antics they loose out....
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PureCollagenSkin.com

l was curious about the add,and filled in details for a "free trial" and then decided against the product and cancelled straight away.l received the products on May 17th 2013 and was furious as l had not ordered it! On May 20th was billed $10.95 for postage and handling and a further $135.58 for products.The company Dermpur/Health Direct/PurCollagen stated that the cost for the product after 10 days was $98.95( why l cancelled in first place)The phone no for complaints,855 564 7092 is also not...
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