Phone: 8883129128 | Found 21 reviews / complaints

Casual Mist

I was charged for the cologne before the trial period was over. I tried to return the bottle for a refund but was refused. The terms of the trial were not made clear and I wasn't even satisfied with the quality of the cologne, it was faintly scented like one of those cheap knock-offs one would buy on the streets....
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Casual Mist

My husband answered a pop-up regarding a perfume add for $5.99. A few days later we got a perfume called "Oro Puro" According to the person we spoke to, he said that it was a club and that we had 14 days to cancel. Nowhere did my husband read that he was joining a club and that it would cost $95.00. The guy that took the call said there was nothing he could do for us. He went ahead and cancel the so call membership but did not refund our money. So, now we are out $95.00 as they will not give us...
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Casual Mist

I was ask to do random survey then asked only to pay shipping cost then I was charged $95 on 6/15/2013 and $49.99 on 7/5/2013. I did not order any perfumes but I am keep getting those perfumes in my address please please help I am just a student and I did not need those please.....
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DMC CasualMist

i was looking on line and yhis survey came up and asked me to take a survey and i could chose a gift and all i had to do is pay shipping. when i got my bill from the union it had a fee of 5.95 for 5/21/13 and then a charge for 100.99 on 06/14/13. i called the 8883803519 and they said if i didnt cancel then i would be charged and more would be sent.i didnt see any were it said that. the perfume doesnt stay on. my regular perfume for15.99 last all day and i get compliments on it. i would like to...
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Support@CasualMist.com

I PURCHASED A BOTTLE OF PERFUME FOR $5.99 and shipping and handeling they charged my account$98.95 without my knowledge I called them and told them I wanted to know if they sold lotion and the man told me no he told me I called in the right time to cancel my order then billed my creditcard this outrageous charge I want my moneyback shame on you for ripping off the public...
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Casual Mist

Casual Mist web page (linked over from Sears site) claimed that a gift would be sent for payment of $5.95 shipping and handling only if a survey was completed. I completed the survey, Casual Mist sent the gift, and charged my credit card $5.95 . Problem is that later they charged my card $95.00. When contacted for on explanation of the charge they claimed that the gift was sent for a 14 day trial and that once that time period elapsed the full purchase price would be billed and no return of the...
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Khols Stores and Casual Mist

While visiting the Kohls Store website I was asked to participate in an online survey. I did so and then was invited to receive a free gift for my participation. All I was required to do was to pay the "shipping and handling" I was not informed of anything else except that my gift would arrive shortly. There was never indication that this was not a Kohls Store survey nor that there were any other strings attached. I discovered the theft of my money when I saw the charge of $95.00 on my Visa...
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Casual Mist

I saw an ad on my computer screen for a free trial of a perfume...opnly pay the postage. The perfume was delivered, I removed it from the packaging, but did not open the inside packing. Thought my "free" perfume episode was over. Today I received nice that $95 had been charged to my credit card for the "actual" price of the perfume. Called and filed a dispute of payment with the card company and was given the number of Casual Mist to call and see what was going on. Their representative informed...
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DMC* CasualMist

free bottle of perfume just pay shipping and handling. they billed my debit card for 6.00 dollars on 3-12-13 for the money. on 4-2-13 they billed my debit card again for 95.00 dollars . they were not allowed to do that. made contact at number 1-888-380-3519. they promise to correct it but that is to be seem....
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Casual Mist

I was charged $98 for a "free sample/prize". I was only to pay $5.98 shipping. No help on any web-site as to how to return it or how to get my money back. I called phone 1-888-380-3519. and the person on the phone told me send email to Support@casualmist.com to cancel and get my money back. I email to them and explain I don't like the product. I got two different personal email( Steven Winfield & Joyce Bower @ billing dept) told me no refund back. I told them don't mind if this good product...
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Casual Mist

I purchased a bottle of perfume for $5.99 and shipping and handling was free.They charged me $95.00 ( which I did not know they were going to do ) and put me on a monthly charge for future perfumes. This is the worst advertisement I've ever seen, this company just take your money from your bank account. ( false advertisement). I will advise any one who go on this website to not purchase anything from this company ( A Big Rip Off) Be Careful, I want my money back, I haven't used the perfume at...
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Casual Mist (Perfume)

I purchased a bottle of perfume for $5.99 and shipping and handling was free.They charged me $95.00 ( which I did not know they were going to do ) and put me on a monthly charge for future perfumes. This is the worst advertisement I've ever seen, this company just take your money from your bank account. ( false advertisement). I will advise any one who go on this website to not purchase anything from this company ( A Big Rip Off) Be Careful, I want my money back, I haven't used the perfume at...
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