Phone: 8776070237 | Found 137 reviews / complaints

MyTechHelp.com

I paid for AppleCare support for my iMac. I called an Apple phone number for help. I will never understand how I was transferred to a MYTECHHELP Tech Rep. I thought I was talking to AppleCare. I explained my problem. He said he couldn't help me unless I paid for MyTechHelp. I asked why I needed to do that if I had paid for AppleCare. He said that covered only hardware. I was in panic because I thought I had been hacked for my credit card info and passwords. I gave him my credit card number and...
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MyTechHelp.com

Purchased an anti Virus w/ registry cleaner package with the understanding that I was entitled to a 99.99 rebate. Purchased software package on 12/17/2012. Filled out rebate form which states receive rebate in about 10-16 weeks. Called after the 16 week mark. Was given the run-around and told it would be another few weeks. Called on 9/19/2013, was told they would "escalate" processing, which would take another 7 WEEKS! Not acceptable. Have all documentation...
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MyTechHelp.com

I called under the impression that I was calling Asus tech support. Called, spoke to a representative which also led me to believe I was calling Asus tech support. I explained my issue. He was wanting me to pay $50.00 in which I said No Thank You and hung up. I called back and spoke with another representative and he was requesting 160.98 and was also leading me to believe he was representing Asus. I explained to him that I had just called and the previous tech was requesting $50.00 I asked him...
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MyTechHelp.com

They are a fraud, they tell you that they are going to fix your computer, but they don't plan to, or even attempt to, they just want to take your money! They need to be stopped, and the only reason I got to them is because they pretend to be apple computer....
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MyTechHelp.com

With out my authorization they have collect from my credit card for 11 months for services I have never contracted or need. They refunded 8 months and gave me $ 100.00 bonus in a gift card who turns out to be coupons for 5 and 10 dlls. in restaurants or store that we do not have around the Valley. Which turn into 10 to 20 trips to far away businesses away from my location. I did accept service for a year providing 100 dlls gift card and a refund for 8 months, but turned to be coupons rather...
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MyTechHelp.com

They are a company that make you believe they are working on the behalf of apple. I wanted my computer to be fixed, and they said they can do so, but then they ask you to pay 200$ and then they bill you every month. Their company URL is apple.mytechhelp.com and if you search apple tech support on google, they are on top of the list. Can you see why I thought they were apple? I don't want to send my computer with my valuable information to a company that seems so sketchy....
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MyTechHelp.com

I recently purchased a new computer from Best Buy. I purchased a extended Warranty for protection!! I thought I had a computer problem and called B.B. I was linked onto mytechhelp.com Although I had Avast, I was told I was not protected. March 22/13 I paid $52.23 for there service and purchased there Anti virus protection for $104.48. April, May, June and July I had an added 21.21 per month to my charge card. I contacted them to explain these added charges. I received an e-mail that I would be...
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MyTechHelp.com

I was directed to the tech line to help with my personal cell phone. They wanted $139.00 for 1 year to fix the problem I was having, which they told me was that my phone had definitely been hacked into and personal info,like credit card information could be vulnerable. I, like most people these days, was shocked and scared and would do just about anything to protect myself. When I asked him if it was better for me just to go into the Apple store he immediately changed his game. Thank God I only...
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My Tech Help/Techzilla

Company represented themselves as Apple Care and made a mess of my IPad and lost many photos, didn't resolve my problems, installed programs on my computer that were "free" and then charged me for them, sent me a hard drive that was supposed to be free with rebate and was not,and has not helped at all. I finally called Apple to complain about their "contractor" and they told me that I had been scammed. I have called the company and they are refunding most of my money. Date above is for initial...
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MyTechHelp.com

Was having issues with my laptop talked with dell representative.. representative stated to transfer to mytechhelp in which was the two year warrenty and 99.99 which was to install the antivirus abd cleaner which was unlimited however i received a statement on the credit card of 19.99 whic i caklef and the representive said it wad the monthly fee. In which i was never told of. And for the 99.99 for the ant virus the representative. Said that it was just for the registration. Keys code and that...
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MyTechHelp.com

I googled Apple Computer to help me access my Yahoo e-mail account. They referred me to My Tech Help. The tech support person said they could find my "lost" e-mail contact, but they would need $139.99 for a year's 24/7 tech help. I put the money on my credit card. Tech Help found my missing Contacts and re-established my contact with the Yahoo account. The tech support person also recommended i change my e-mail account to Google (gmail). I did that. Two days later I could no longer contact my...
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MyTechHelp.com

I was told that my computer was going to be fixed and it was going to be $99.00 but i found out that on my credit card they had taken out $99.00 one month and the following month another 99.00 a total of $300 and i call them one time to complain and said that it was right it was $300 that the person that i talk to must have forgotten to mention that, really ...!then i had a problem with my computer and i called technical support and they could'nt even help me, they said if i get somebody to fix...
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MyTechHelp.com

I was having problems with my new HP Laptop with a virus on my computer. I called HP Help and MYTECHHELP picked up. By the time I realized that they were not HP I had already given them my credit card info (stupid me). I must have called at least 4 times taking hours upon end of them trying to "fix" it. In the end all they did was have me reboot it which I could have done in 5 minutes if I hadn't gotten sucked in. In this time they signed me up for 2 programs, a service charge, and a "free"...
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MyTechHelp.com

I was having problems with my new HP Laptop with a virus on my computer. I called HP Help and MYTECHHELP picked up. By the time I realized that they were not HP I had already given them my credit card info (stupid me). I must have called at least 4 times taking hours upon end of them trying to "fix" it. In the end all they did was have me reboot it which I could have done in 5 minutes if I hadn't gotten sucked in. In this time they signed me up for 2 programs, a service charge, and a "free"...
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MyTechHelp.com

I upgraded to an iPhone 5 at my local Radio Shack and the sales person could not explain how to download the telephone directory, music, calendar, photos, notes, etc. from my iPhone 4 as backed upon my iMac. She gave me a number to call for support, which I understood was Apple support. When I called, I got MyTechHelp offering to help me transfer all of my files for $49.99. Very long story short: I spent 8 hours with two technicians but they could only transfer the telephone directory, music...
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MyTechHelp.com

I purchased a $300 technical support package on my credit card in November of 2012, with the understanding that I would get a $99 rebate after having the product for three months. Nine months later, I am still waiting for my rebate check. Every time I call, I am put in hold for an inordinate period of time, then told, oh, wow, this is so unusual, but it was just approved today and will be there soon, or some other lie to mollify me. I don't know what to do, but I am not going to let this rest....
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MyTechHelp.com

I agreed to sign up for this service at the urging of the local cable representative when we moved. She indicated the company would be available to talk me through setting up all of our various devices. After paying via credit card for 6 months, and not using the service, I called to cancel. After spending over 45 minutes being passed around to various people, I was told I didn't have an account with the company and therefore couldn't cancel. I pointed out that I had my credit card statements...
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MyTechHelp.com

They misrepresented that they were Apple support and claimed they checked my Apple warranty and it had expired. Then proceeded to sell me a $99.99 support package, transferred me to a tech who then told me to connect my iPad to my desktop, then told me when whatever he did did not work "you have a virus and for $59.99 he could install an anti-virus so he could proceed to fix my iPad. Never received rebate promised or e-mails promised! When I learned they were a scam and requested a refund, they...
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MyTechHelp.com

Company automatically charged my credit card without my permission. They previously represented themselves as Dell computer technical support and last year a technician kept me on the line trying to "fix" my Dell computer and I finally got it fixed myself but I became suspicious when they called me back and asked to fix it remotely. The extra monthly charge without my permission has made me angry. This is a scam and when I called them today they told me after I insistence that they would take...
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