Phone: 8662169336 | Found 580 reviews / complaints

AuraVie.com

There was an add for free trial of their skin products that said need only pay $4.95 s & h. Paid that amount with my credit card on 7/24/13. However on 8/9/13 they did an unauthorized charge to my credit card for the amount of $97.88. When I called customer service, I was advised that it said the trial was for only 2 weeks. I kept on arguing with "Tray" in customer service so he put me on hold saying he needed to speak to his supervisor. Then came back saying that the products were on sale...
Read more
0 0

AuraVie.com

I replied for a free trial offer for skin care products. I had to submit a payment of $4.95 for shipping. I received the sample product and thought I was done. 10 days later a charge for $97.88 appeared on my bank statement. When checking their website I discovered at least 550 others had wrote to complain about the same situation. A phone call to the company allowed me to cancel my account but so far no refund of the 97.88. Their site even describes the "free trial" scam!...
Read more
0 0

Aurievie

They took money out of my checking without letting me know that they were going to, when I complained customer Service person was rude and talked over me,said they would only give me back $50.00 because I opened package . I received it to try I told her and she said sorry packages cant be opened for a full refund, you called to late, because I thought I had longer to try it. I thought I won package for the price of shipping through PCH.com.It said you won trials for these companys....
Read more
0 0

AuraVie.com

I have never heard of this product, I never ordered anything regarding skin care period yet I received a box in the mail with 3 items I will not use never wanted and NEVER ordered! They supposedly billed my Visa per the packing slip. I tried calling but they close at 4:00 pm pacific time..I was 9 minutes late in calling. Please rectify this and have them trouble me NO MORE!!! Thank you! I will gladly return the product but will NOT pay postage or shipping to send it back and there is no return...
Read more
0 0

AuraVie.com

Through the website Free4Seniors, I ordered a free sample of AuraVie skin care products. I was only to be charged for the shipping, $2.94. Very shortly a nicely packaged shipment arrived which contained three items - a cleanser, serum and moisturizer. The packing slip just showed what I was expecting - the minimal shipping charges. So, unfortunately now, I threw the packing slip out. Well, imagine my dismay when I see on my Discover bill this month a charge of an additional $97.88. I tried to...
Read more
0 0

AuraVie.com

Total scam. Just started taking money out of my account. Returned product . No refund.totally dissatisfied with product and customer service. They said I returned product to late. I wasn't home didn't know the product was being sent! They state 100% satisfaction .. Except I guess if your dissatisfied!! Oh by the way order came in July I returned in August!! 30 days!!!...
Read more
0 0

AuraVie.com

Received "free" offer of skin care products. No where could I find mention of a trial period in which my credit card would be charged $97.88 if the "free" products were not returned within a small time frame. There was no mention in the product packaging as well. I have since learned that I had to cancel my offer so as not to be charged for continuing shipments. Customer service did a "courtesy refund" of $25.00....
Read more
0 0

AuraVie.com

0n 8/26/13, i Ordered free trial with 30 day risk free trial on ad, only pay s&h but when called rep, on 9/11 they said its only 10 day and was charged automatically for 48.30 on 09/09. The ad was misleading. This is not good practice. The product wasn't even good but paid for it not knowingly. This is a scam...
Read more
0 0

AuraVie.com

Responded to what was supposed to be a free trial of a skin care product $2.95 for shipping and handling. At the bottom of their site, after several testimonials,was information about how after a 14 day trial you would automatically be enrolled in their program and charged $97.88. However, this part was not even seen at the time,since when I clicked on the offer tab I was redirected to the payment shipping info. A confirmation email made no mention of these terms. It was only after seeing a...
Read more
0 0

AuraVie.com

I ordered sample skin care products to AuraVie and received the package early June. Then, my credit card was charged $97.88 on June 18 by the unknown company "SKINSH." By contacting the credit card company, I got phone number of SKINSH and I found out it was the same company as AuraVie. When I called AuraVie, a customer rep told me that I agreed terms and conditions that I will continue subscribing products, by just ordering a sample shipment. If I want to have refund, I need to have a proof...
Read more
0 0

AuraVie.com

I signed up for a "Free Trial Offer" and authorized them to withdraw from my Credit Card $4.95 for shipping and handling. Today I received a bill for $97.88. I called and disputed the charge and was told that I had signed up for a "auto ship program". In response they offered to refund $59.59 -- I'm sure hoping to get at least the $38.29 difference. This is probably the most blatant scam I have encountered....
Read more
0 0

AuraVie.com

I ordered the AuraVie set for $4.95 then I was charged a few weeks later for another $97.88 meanwhile I never received the package. I've called many times to ask what I have to do in order to get my money back because it has been about 2 months now and I'm being told I will not get my money back and no refund policy exists the best they can do is refund half of my money. I told them that is unacceptable I want all of my money back & I'm not paying for a product I never received. I was told...
Read more
0 0

AuraVie.com

I ordered their product for $4.99 after completed a customer survey. after that, the nightmare started. I received the product quickly but never opened it as I found the scam from internet. Contact my bank in order to avoid any future charge, however, about 10 days later, there is a charge of $98 on my credit card and of course I could not dispute it. What a scam!! And I do not understand why they allow this company still operates this way. I am sure there are new victims they will get...
Read more
0 0

AuraVie the aura of youth
A 30day supply free for 10days is so deeply hidden in the text and worded in such a way that you beleave you have 30days to sample the product and on the 10th day they are billing you $97.88. The pro

The contract for a free trail is so gray that it is deciving. They say it is a risk free trail for the price of S&H only. What is not clear is that once you receive the product that if it's not returned in 10days you will be billed $97.88. Most products require at least 30 days to see results so what are we to see in only 8 days (shipping takes 2 days) nothing, there are no results of any kind. All I got was a visa bill of $97.88 and had to talk to a very nasty customer service rep who took...
Read more
0 0

Auravie
HUGH RIPOFF!!!!! HATEFUL CUSTOMER SERVICE!!! KNOW THEY GOT YA AND LAUGHED ABOUT IT!!!! DO NOT ORDER ANYTHING!!!!

Ordered free trial of face cream and charged $3.02 for shipping and handling and $1.93 for eBook Processing Fee, Total $4.95 and a week later was charged $97.88 on my debit card. Called and tried to cancelled, would not cancell and next day received e-mail where another shippment was sent and another two charges was taken from debit card, one for $99.95 and one for $.80. Have not received anything!!!!...
Read more
0 0

Auravie
Amazing product that costs only 4 something dollars. Using their product is a cheap way to have beautiful skin.

I saw a message online for a makeup product that would produce wonderful results for only4.95. I do not remember any mention of having to pay 97.88 if the product was not returned in ten days I recieved a letter threatening me with a collection agency.They said they have tried to contact me which they have not.I suspect they have notified me because my account no. changed before they could get into it. I've learned a good lesson and thank God for you. I will send the unused portion back....
Read more
0 0

AuraVie skincare products
This company is very deceptive with their advertising and offers online they make an offer for only $2.95 shipping for a 10 day trial. They send you a 30 day supply and in ten days they make a charge

Do not fall for the great offer AuraVie has online it is a ripoff. There is a very grey area with the terms and condictions and the products that are sent and there is not a refund! they do not put the terms right where you can see them when filling out your info for the 10 day trial, it is at the bottom of the page but the button to continue with the offer is in the space you put your information in, so there is no reason to scoll down the page to look for terms and condictions and there is no...
Read more
0 0