Phone: 861062902391 | Found 57 reviews / complaints

Dress Braw

I ordered a dress from Dress Braw in January 2013 for my daughters wedding which was in Feb. 2013. I was charged $178 for the dress but never received it. I've tried contacting the company by ph and email but both are invalid. I would love to see this company prosecuted for scamming people. I wasted that money and could not afford to lose it. I hope these people get caught and punished....
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Dress Braw

i bought a wedding dress from this website. they even asked me to add and additional amount of 30usd from the original price as i asked for additional long sleeves. however upon receiving the outfit, it wasnt the same as in the picture that was posted on their website. it was a different lace material design from what they had showed. i even took a close up picture of the dress on their website and the one that ive received side by side to show the difference of design and they were so...
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Dress Braw

when i first went on this site, i bought a dress at dress braw. I was told it would take 15 days an extra 20 days to make because it was customised to my size, and up to 20 days for shipping time. When i attempted to follow up and track the dress, i was told in an email that i needed the order number for my dress to be tracked, otherwise nothing could be done. I called the phone number provided, and the woman on the line told me to login to my dress braw/buying account in order to get my order...
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Dress Braw

I ordered a dress on 12.31.2012. It is April 2nd and no dress. I have emailed twice and tried online chat. Since it is over 60 days, I can not chargeback on my credit card. Believe all of the complaints and dont throw your money away. This company is a scam. The only thing they do quickly or well is taking your money instantly when dress ordered. Adrienne...
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Dress Braw

I bought a dress in good faith from Dressbraw for my daughters prom. When it arrived it looked nothing lie the photograph, and was made of a tacky material with really cheap looking embellishment on. The band was not of the same colour illustrated, in fact it looked horrid. My daughter was most upset and did not even try it on. When I emailed to explain and for return details I was informed that I could not return it. I consider this most unacceptable as the product is not true to their...
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Dress Braw

I ordered a dress for a criuse I was going on in plenty ove time emailed company and explained I needed it for certain date it did not arrive went on cruise very dissapointed on return to find out it had been attempted to be delivered by local courier company who only keep items in warehouse for fine days so its now been shipped back so I've no dress and out love pocket if I was informed I could move explained wen I was back in country to pick up dress not happy won't b ordering again...
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Dress Braw

Buyer beware...be very aware. If you make a purchase from this company, you are stuck with it. Emailing customer service produces NO results, and calling them (in China, I might add)is not only an additional expense for you, but a major exercise in frustration. Do yourself a favor and shop with a reputable company in the U.S....
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Dress Braw

Beware of the "Dressbraw" total waste of money!!! I ordered the size 11 dress (wear size 8). The sleeve openings were too small so I could not possibly keep it. When I sent the dress back with an explanation of the problem I was told that they did not "allow me" to return the dress and so no refund would be granted. I spent $180.99 for the... dress and $42 for shipping the dress back to Dressbraw. Judge yourself if you want to put $222 into the garbage...you can as well when you shop at the...
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Dress Braw

I bought two dresses for a wedding I was going to attend to on October 17. The dresses arrived around 8th of November, which is a week after the wedding! I emailed them and asked them where the dresses weAndrew days after I put in the order and they said no worries, the dresses would easily make it. they start making the dresses after you put in your order. They don't have stocks. This information is not out there for you on the website, our cam only find it if you look for it. The dresses are...
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Dress Braw

I placed an order online with Dressbraw and paid in full when I ordered. I went on their site to check order status and my order was on hold because it said they were awaiting payment. I called my credit card company and confirmed my payment had been accepted and my credit card charged. I attempted to contact the company but the email they gave and ph number was invalid. I am I am filing a dispute....
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Dress Braw

I bought this dress #65466 excited to wear this for my sisters Quince. When it arrived I immediately tried it on but noticed a defect on the dress. The left side was sewn weird and it made my top look deformed and wider on one side. I took pictures and sent them to Dress braw and was simply told that the dress was especially made for me and in other words I had to keep the dress as is, defects and all. I explained that the dress is defected and that it was not fair that I had to be stuck with a...
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Dress Braw

THE AMOUNT OF THE DRESS WAS 100.00 I ORDRED A DRESS ON DEC 19 IT IS NOW JAN 16. AND MY DRESS HAS STILL NOT ARRIVED. I HAVE ASKED THEM FOR THERE PHONE # ON A NUMBER OF OCCASIONS AND HAVE NEVER RECIVED IT. NO I AN EMAILING THEM TO TRY TO GET MY MONEY BACK AND NO ONE IS RESPONDING. WHEN I ASKED ABOUT MY DRESS THE SAY IT WAS RUINED BY INK AND HAD TO MAKE ANOTHER ONE. PLEASE NEVER NEVER BUY A DRESS FROM THEM.......
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Dress Braw

I ordered a dress that looked beautiful in the picture they showed. it was two weeks late and when I called they said my dress hadnt passed "quality inspection". when i finally recieved my dress, it looked absolutely NOTHING like the picture. it wasnt even the same color. NEVER EVER ORDER FROM THIS SITE!...
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Dress Braw

I ordered a dress. Their website says they will accept returns or exchanges based on quality problems. The dress I received was NOT the same dress pictured - the original dress had a different type of lace (no sparkles, no floral print) the dress that arrived had sparkles and a floral print. The dress I ordered had a pointy topped bodice. The dress that arrived did not have a pointy topped bodice and the lace along the top was not sewn down so it hung funny. The dress pictured had a full skirt....
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Dress Braw

I ordered two dresses from Dress Braw on 11/29/12. I received one on 12/04/12 and the other on 12/05/12. Both were a mess. The first dress was the wrong color and did not fit. I could only stand in the dress and not sit down. The second dress has a hole in the seam, the zipper would not go all the way down, the lining was a mess not even close to aligning with the dress at ALL! The second dress looked like the work of a beginner. These people refuse to refund me my money and are rude!...
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Dress Braw

The dress I ordered was beautiful in the photo but what I got looked as though it was made by a child. It probably was. When I asked for a refund they told me to make a photo of myself in the dress. What? Run! Do not walk from this bunch. I am sure I will never see this money again,I just don't know what to do with this hideous thing, I'm too embarrassed to take it to Goodwill....
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Dress Braw

They are trying to get out of giving me my refund. The dress was way too short and could not zip it up. I sent them the pictures showing them this and they still say they need different pictures showing it does not fit. I don't know what else I can do to show them it doesn't. I have witnesses who were with me when I tried it on and know it did not fit. It's funny I ordered the same size dress someplace else after that and it fit fine. They can't get away with this crap! I am a single mom and...
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Dress Braw

I ordered a beautiful evening gown and earrings for a Breast Cancer Awareness Event. I ordered my dress and earrings a week in advance and they did not arrive. It was very stressful because I assist in running a NFP organization and we were having this huge fundraiser event. I had to rush out and find another dress to wear for this event where I was the host. This Company and the people who run it is unprofessional and should be prosecuted for the way they are taking advantage of people. It is...
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Dress Braw

I order a wedding dress in was beautiful on picture, but not what I got. I got dress with no price tag, with spots on the dress and inside the dress. First impression - how someone can send me a worn dress. I have to be the only one who will try on a wedding gown. I receive dress on August 20th and contact them day later. They decide not to replay to me me at first. After second try they replied to me and said "dress is beautiful". Second letter saying, then I missed 7 day complaint submission...
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