Phone: 8002389984 | Found 32 reviews / complaints

MoneyBookers - Skrill

My all email and online accounts was hacked on my computer and somebody use it virtually or don't know how, but he use it on his way and send money to his account from my MB account? after that transaction I received an email which I read after 2 - 3 hours that 200$ transaction has been done from your account if you are not authorized for the transaction write on MB security email. I write that email on the same time and trying to search its solution on the MB site where I have seen if urgent...
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MoneyBookers

I've uploaded 700 euro's from my bank to Skrill via iDeal. After I did all the login work on my bank account, the 700 euro's were succesfully decreased from my bank account. I returned to the Skrill website and there was an error message. There was no money uploaded to my Skrill account at all! 700 euro lost for now! I've did this before with 175 euro's and I had no problems at all. The customer service did reply a half year ago when I had some questions. But now about this very urgent issue,...
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MoneyBookers

On 8/31, a pending charge of $26.95 from "Moneybookers London" appeared on my account and I immediately received an email from Bank of America about a suspicious charge. I checked my statement and googled "moneybookers" and found some company named "Skrill", which appeared to be a money exchange company (?). I have never done business with them so I informed my bank, which immediately canceled my bank card. On 9/3, the charge went from pending to processed and I also noticed a charge of $.81...
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MoneyBookers

Five random charges dated from 12 May 2013 to 27 May 2013 showed up in my credit account statement. I filed a claim with my bank and they claimed that the Bank is not able to take any responsibilities on the transactions disputed by me. I don't know this company and never have done anything with them it was total fraud and I wish something more could be done....
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Moneybookers / Minecraft

As many other people have reported, one day a charge of 26.95 appeared on my credit card for Moneybookers London, a company that I have NEVER used to send or receive money. I called Bank of America immediately to report the fraud, which they has already identified as fraudulent activity. Three days later the charge had been processed with an additional $0.81 international transaction fee and the merchant name changed to Minecraft. Bank of America has refunded me the money but is still doing a...
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Skrill Moneybrokers
Moneybookers USA, Inc. For any excuse, like changing your email address, they want two-sided copies of drivers license or passport.

This is a 3rd party internet consumer payment company like PayPal. Even if simply using your credit or debit card for payment, they will find any excuse to obtain your personal indentification information. They actually "require" a photocopy/scan, etc. of both sides of your drivers license or passport to change the mail on the account you are forced to create. Be sure to use any other way to pay -- even PayPal would be preferable....
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Moneybookers / Minecraft London, GB

A charge of $26.95 from "moneybookers" showed up as "pending" on my (Visa) debit card, then two days later - on July 24th, 2013 - the charge was posted as "Minecraft" and another .81 posted as as an International Fee. PNC bank credited it back when I called to protest but they have since reversed that. I learned this in a letter sent to me. PNC is never available to answer the phone when I call their fraud line to repeat the protest. I had to cancel my card but I am still out $27.76....
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MoneyBookers

I just recently noticed that there was a transaction from my bank account to Minecraft MoneyBookers Limited, however I have already purchased Minecraft a long time ago, and I have not recently given out my bank details to anyone. I have read several other complaints about this, however, they in most cases got their money back. I however, did not. Should I send a complaint to Mojang too or is this something to take care of with Moneybookers? (I had also never heard of MoneyBookers up until this...
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MoneyBookers

A Moneybookers charge of 26.95 showed up on my bankcard. Knew instantly that it was a fraud but I am unsure of how they got my information. Read elsewhere that Amazon.com was hacked for customer information but I don't know that for sure. (Amazon has not responded to my e-mail inquiry.)This is a big pain: had to cancel both cards I had listed at the Amazon site, just to be more safe than sorry....
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Moneybookers USA, Inc
Moneybookers.com Poor business practices

I sold items on ebay and buyers paid via moneybookers on June 2, 2011 and June 3, 2011. Everyone left me positive feedback and is happy with their purchases. I called moneybookers to ask why the money is not in my bank account today. They told me the money will not be transferred into my account for 40 days! That is an unreasonable amount of time for them to hold onto my money for a positive transaction. They owe me $78.39. I need to pay a bill and was going to use this money for it. DO NOT USE...
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MoneyBookers

I ordered sandals from a firm in Germany, Tobias Mayer and the payment for these was taken by Moneybookers (Skrill). I have not received the sandals and despite emails and numerous phone calls (phone just ringing out) I have been unable to have this issue resolved. I still have the confirmation email from Moneybookers regarding the payment....
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MoneyBookers

I received an email at 10:30 pm on 2/24/2013 that my "Verified by Visa" password had been changed. If I didn't change please contact my bank. Well I hadn't because I was sleeping at that time. I called the bank at 8:00 am on 2/25/13 and found that there was a charge for $26.95 from Moneybookers. They cancelled my card and issued a new one. The charge is still in the pre-authorized state, so I cannot fill out any paperwork until it clears....
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