Phone: 8002186106 | Found 562 reviews / complaints

Veloura

I unfortunately fell for the Veloura scam for free skin product trail and initally paid approximately $5 for postage on 16/8/13. To date I have received no products but on 2/9/13 my account was charged with further £119. When I rang Velora I was given the no. of their insurance co to claim for a refund. I made the international call to insureship and was made to wait for quite a while, only to be informed the claaim can not be processed until I complete a form. I rang Veloura again and I was...
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Veloura

A free anti aging cream has cost £74.95 plus p p. I saw nothing about paying for this in any small print, because of this charge, i am now seriously overdrawn in my account and need that money back as the bank has given me a fine because of this....
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Veloura

Window pop up on my browser witch was saying that i am lucky customer who can try Veloura anti age cream for free. After filling quick form they ask me to pay shiping cost about 7 USD now i am afraid to get charged for more because they got my card details....
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Veloura

i applied for a trial of veloura cream for £3.49 which i received. they subsequently took £74.95 from my bank account forcing me to cancel my debit card and reorder a new one. after speaking to a staff member in costa rica! they reluctantly agreed to refund 50% which they did. since this incident i have read dozens of complaints against this company - by the way - the cream is rubbish....
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The Sellers Of Veloura

I wished to give my partner this magically treatment by taking up the trial offer for an amazing low price of about £7 odd for the Bellagenix liquid and the Veloura cream. But when I read the Terms & Conditions from this company I find that if I dont call them to cancell the product I will automatically get charged the full price for the next jar of cream and every 3 months after that. What a Rip off it's got to be American! I also tried to go back onto the Bellagenix site to see if there...
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Mizulean

i ordered a trial bottle with in two days of ordering i noticed another bill of 97.00 was taken out of my account. its suposed to be a trail for 30days! well needless to say i took the first bottle and gained 6lbs. do i or would i ever want this stuff or recomend mizulean to anyone no. as for my money it was not autherized so the fraud department is now involved...
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Velour A Veloura

In June I received an email purporting to have come from the National Theatre in London to me as a Friend of the Theatre. The message said that I had won a prize. On following the link to claim my prize a statement appeared to the effect that the only prize still available was Veloura anti-ageing cream. To claim the prize it was necessary to pay a delivery charge of £3.49 which on June 18 I paid by credit card. A jar of Veloura cream arrived which I gave to my wife telling her that it was my...
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Veloura

Did a survey19 Jun, paid £2.49 for "free" trial pot of cream. Received pot of cream in Aug charged £69.90 to my debit card. Rang veloura and was told I had entered into an agreement, which I had not! Checked bank ac and found I had been charged £74.95 in July but had not received a product. Was told I could not have a refund and could not speak to a supervisor. Sent an email but not hopeful of a reply. Rang bank and arranged to stop future payments. Hope they managed it. What a scam...
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Mizulean

I sent for Mizulean on 30/04/2013 and it arrived on 7/05/2013. You have a free trial period of 14 days from the date its ordered. I phoned Mizulean customer services and explained that I would only have 1 week to try their product and I didn't feel that would do their product any justice. "No problem, we will extend your trial period to 31/05/2013" I was told. I tried their product but it did not work for me. When I rang up to get a redemention number I was told my trial period had run out. I...
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Veloura

played a game up pooped survey aswered it said u r our 1ooth or some such no person to anserewd this . here is list of free gift only 3,99 to pay .i chose cream they took money .it is now august isw on my bank statement they had took 64,pounds 5o p uk so i checked the statement before and found they had taken 74 pounds uk have been to bank they have got fraud investigators invoveld have been trying to find contact no to ask them for my money back...
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Veloura

I was offered a free trial of veloura cream for the cost of delivery o £3.49 and insurance of £0.99.On 16th June I received an email advising that the cream had been despatched. This has not been received. On 3rd July a further £74.95 was taken from my account and again no cream was received. On 2nd August a further £69.90 was taken and on 5th August a small jar of cream was received. Despite telephone request for an RMA I was unsuccessful. The total taken from my account to date is £149.33...
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Veloura 2479366

I was offered a free trial of Valoura Cream for the cost of postage £3.49 and paid by my debit card. After receiving the small package a few days later the letter inside stated I would be charged the same amount of money for every month following the trial. If wanting to cancell the order I would require an RMA before I would be able to return the trial package. After many attempts at attempting to contact the provided telephone number over many days it was considered a lost cause to be able to...
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Veloura

I would like to complain VELOURA and BELLAGENIX. They had this ads in the internet, saying a trial pax for free. So I ordered last March 5, 2013. But then there was a charges in my credit card amounting to $99 each when I am supposed to be charge only for $4.95 each, the shipping cost. Again, this July, they send another charge. Please help me. I am no longer ordering the product, its not even good and effective....
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Mizulean

Saw free trial on facebook, gave credit card details for $4 shipping and have since been charged 2 x $89.95 USD for Mizulean (which I didn't want) and Puracleanse (which I did order a free trial of). Now I see 'scam' and 'fraud' everywhere online regarding this company. I am self-employed and struggling financially, this company must be held accountable legally for false advertisement, theft and disallowed to advertise 'free trials' or receive online credit or debit card information. Is there a...
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Mizulean

I have tried the Mizulean and Puracleanse. What a joke, it doesn't work. I read the comments of others and still figure it wouldn't happen to me but the comments are true. I ordered the 2 products and they say after 2 wks you will see the effects of it but it didn't; I could have send the product back to get a refund but how can you get a refund when you have two weeks to return it and it's after purchase date not when you first get your product... it took 9 days to receive my order so only 6...
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Mizulean

Ordered bottle of pills in which it was clearly stated during credit card application process that I would only be charged a fee of 4.95, however I realized on checking my monthly credit card statement, that I have in fact been charged an additional 89.99. Having called the company they mentioned there were stipulation on the the terms of agreement that must have been very written in small tiny letters that have been to small for me to see. Having argued with probably the rudest most...
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Veloura

As many of us it seems, I won a free online cream from veloura, which said I only had to pay the shipping of £3.99. The cream arrived quite a while after and my bank statement showed they had taken the shipping. I have just checked my bank now and they have taken another £74.95, a payement for which I had no knowledge and that I would not have authorised. I had no email from the company, no warning, no invoice. I contacted my bank which will hopefully block any further payement from this...
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