Phone: 7186799937 | Found 164 reviews / complaints

AJ Richies

I purchased a new Sony camera from AJRichies on 7/28/2013 online. The next day the called my house demanding to talk with me. My wife explained I was at work and they demanded her to give her my work number. She did not. I called them back to find out what they wanted. They wanted to confirm my billing address was the same as my shipping address. I stated that it is and showed that when I made the online order. They mumbled something I could not understand and then asked if the camera was a...
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AJ Richies

I ordered a digital camera and extra lens from them. They kept having problems and I called many times as I hadn't received the camera when I was supposed to. They told me they would cancel it and I would get my refund in 3-5 days, I called back after that and not getting my refund and they said it would take at least ten days, but I have still not received my refund....
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AJ Richies

I ordered a camera online. It never came. I contacted the company and was put on hold for 1/2 an hour. I was told the camera was being shipped from overseas and there was no tracking number until it reached the USA. I then researched the company and found out is was a bogus operation. Their listed address of 3518 Flatlands Avenue, Brooklyn NY is a building with one storefront and two residential apartments. The registered owner of the building owns a business listed as being at that address. A...
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AJ Richies

I placed an order on August 22 for a Canon 7D DSLR Camera Body package, complete with a 3 year warranty (upgraded to 5 years, as per a special they were running) and a mini-tripod (also part of the special. The order # was 1205715 and the total was $879.94 I was called to verify my billing information, and then I was told that what I wanted was not available, and instead I had to pay a few hundred dollars more, and I would get the full camera kit, complete with a better warranty, a 5-hour...
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AJ Richies

I ordered a canon rebel eos t3i and it said for me to wait 10-12 days but the camera still hasn't come yet! I'm worried I got scammed. I should have look more up on ajrichies before i bought it. I already paid the money to them but I have to admit the phone call and everything seemed a little sketchy. It's always the same guy who answers the phone and then he puts you on hold and never answers. NOT a good store!...
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AJ Richies

placed an order for a camera on the 18th of July a week or so later got an email saying they could not process my order until I called them I called and it was a sales pitch for a supposedly better battery I should have known better but I added it on..I called to get a status on my order and was told it had been sent to the warehouse to ship....having not heard from them I called to get a tracking number so I would be home when it was delivered but no one could give me the number called the...
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AJ Richies

I placed a phone order for a camera. I was sold memory cards and extended batteries that were over priced by over $300. I sent two emails to cancel the orders since they were not answering their phones even though it was still their operating hours. I'm trying to call the morning of 9-3-13 at 9:30 and they art still not answering even though they open at 9:00am. Someone answered the third number in your posted numbers (718-213-9600). When I explained why I was calling, he said I had a wrong...
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AJ Richies

Ordered a Nikon P520 on 7/16/13, because the price was so low. Got a call the next day trying to sell me overpriced accessories(Should have been a clue).I declined. 3 weeks went by and no camera. But the charges had already been applied to my credit card. I called AJRichies on 8/1/13 only to get bounced around and finally hung up on, but I kept calling. Finally was told the camera was backordered. I told them I wanted to cancel the order at that time. They said they would take care of it and...
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AJ Richies

Ordered Nikon d5100 w/18-55 lens and additional 55-200 lens on 8/1. We were told the order would be here in 10 days, we had to have it in 20! When it wasn't there in 10 days, we called 8/15 and were told it would be there Monday 8/19. It wasn't. So we called again and again and got cut off and bounced around and told the lens was out of stock so it hasn't shipped yet but they could ship everything else now and cancel the lens, another said it had already shipped, another told us the camera was...
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AJ Richies

I ordered a Nikon DSLR for my nephew bday. After I waited a month and I didn't hear from them, I called and they suggested me to upgrade the camera to the US version to get it quickly and with a standard battery. i did, but no camera. After another month I canceled the order, and still now (August 21) I didn't receive the refund yet. I keep calling and they keep saying i will see the refund in couple of days. I will call my attorneys....
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AJ Richies

ordered a camera - had a call a week later from salesperson wanting to sell me more items for the camera which I said Ok ( battery and memory card). The camera has never arrived and my credit card was charged. I cannot reach them - their phone has left me on hold for extended times for a couple of weeks then today their phone goes right into a "busy signal"...
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AJ Richies

"Well, kind of wishing I would have read these reviews before I purchased my camera. $2,200 is a lot of money to have no confirmation if your order is even on its way. For the most part, when I'm actually on the phone with someone, they are very friendly and helpful, but I have been lied to multiple times. The assistant manager (Jeff) that I just talked to today said that I should get my tracking number by today and that I should have my camera by Thursday of next week and if I don't then I can...
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AJ Richies

Had ordered a nikon d600 the rep called me back he needed to confirm the billing addres then told me they would upgrade the battery for $100 dollars more because the battery it came with only lasts 20 minutes. Which nikon batterys cost $70 so todays its august 12 and I have not received anything yet. Placed the order july 17. The wont give me a tracking number telling it going to be emailed to me....
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AJ Richies

Ordered a Nikon D3200 and a couple lenses on 7/23/13. The next day I receive a voice mail to call and confirm my order. I called their toll free number and spoke to Scott. He confirmed my order and went on to sell me several more items...which I really did need. He said I would receive shipment in 7 -10 days...I corrected him saying his website advertised expedited 5 - 7 day shipping if any two accessories were ordered...he said "oh yeah, you're right" thought that a little odd but thought no...
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AJ Richies

From start to finish this is a total scam company and the WORST on line ordering experience we have ever has! We ordered purely on their lower prices and promise of "free shipping withing 2 days." After immediately charging our credit card, 2 days later they called to confirm our address then sold me a camera case that was "made" for the model we ordered along with a 5 hour battery whereas the one it comes with is only good for 20 minutes. They said we'd receive an email within 2 days about the...
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AJ Richies

8/5/13 On 7/9/13 I made an Internet order for a Panasonic Lumix DMC LX 7 camera for $289.99, I received an e-mail to call and verify the purchanse at 888-871-1256. The person I talked too said the camera was only shipped with a 20 minute battery nd tried to sell me an additional set of batteries and then criticized me for not purchasing them. He told me waht a great camera I had purchased and that it would arrive in 12-19 days. When it did not arrive by 7/22/13 I started calling and e-mailing....
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AJRichies Cameras

Placed an order with them on the 10th of July. On the 18th I contacted them via email and requested a Tracking number. On the 19th I called after I received no autoresponse to my email and was told by a rep that I should received a Tracking Number by COB 7/19/2013. Well it never came so on Monday he 22nd I called back to ask about the tracking number and I was told verbatim by the sales rep:"Why you trippin its just a camera". Its not even time for you to received it" First of all I was taken...
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AJ Richies

I ordered a Canon T5i with 18-55 mm STM lens. AJRiches kit price was advertised for $649 while everybody else wanted $200 more. I placed my order and was called back by Scott who needed confirmation before placing my order. He then tried to upscale me on better batteries as the one in the kit only last 20-30 min. He also went on to say that I wanted the US version and not the import which had a inferior lens. He could also get me a deal on a better warranty for half price. After saying yes he...
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AJ Richies

When I ordered a Nikon D800E it was the cheapest price I could find which was awesome, but so far it's the only good thing that's come from dealing with these people. The day after I placed my order they had to talk to me first in order to "confirm" the order. This is nothing but a ruse to try and sell you more stuff. After I repeatedly said "no thank you" the associate told me it would ship from the warehouse that day, or Monday at the latest. That was last Friday and it still has not shipped,...
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