Phone: 7143949267 | Found 186 reviews / complaints

BellaGenix

I orderd the trial pack and was charged USD4.95 on April 14 2013, I never ever received the trail pack. On May 13th 2013 I was charged for a pack for USD97.00 and also to date have not received a single thing from them. I wand my money refunded as this is now almost 3 month ago.My order number quoted is 1989341. Please help me get my money back.Thank you...
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BellaGenix

On the internet, I ordered a trial FREE sample of Anti-Wrinkle face cream from BellaGenix for the quoted shipping cost of $4.95. I never received the free sample within the first 14 days but did receive a standard size bottle of the cream at the end of April - and had $90.19 removed from my VISA account on April 25, 2013 - unauthorized by me. A month later on May 25, 2013, again unauthorized by me, another $90.19 was taken from my VISA account. Then again, on June 25, 2013, yet another $91.84...
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BellaGenix

I examined my checking account today 6/24/2013 and found a "RPC SCORES 855-531-7968,F" debit from my account in the amount of $29.95. I did not authorize any such debit from my account. I checked on Google and it showed multiple complaints about this same illegal company practicing this type of debit from peoples accounts. I say it is time to launch a "class action lawsuit" against this scam company....
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Bella Genix- Veloura

14 day free Trial. Forget it, the money is taken from you account before you receive the product. Mine took 19 days after shipment date. So was changed the same day the product arrived. so 2 products £150. Not sure the product works as unable to try, before billing. My advise is dont send for it. If it was a good product why not market it in the UK with an English customer service number....
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BellaGenix Bellage

My wife ordered a trial bottle of Bella Genix for the cost of transport only, £3.49. The company allowed cancellation and return within 14 days. The trial bottle arrived in March 2013. On looking at her bank statement, she discovered that the company had used her Barclays debit card to take £74.95 from her account, without warning and without supplying any further product. She has since stopped the card....
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BellaGenix

Unfortuntley I bought samples of Bell Genix off of the internet at £3.99 using my mastercard on one occasion and then a direct debit account on the second not relaising that if they were not retunred within 14 days money would be debited from my account. I have not used two of the bottles and wnat to retunr them due to the cost but the company will not provide me with a return number so that I can at least try and recover some of the money I have paid. The offer is very misleading and I...
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BellaGenix

I ordered what i thought was 2 trials of these creams and paid nearly £5.00 each. than phoned on the 5 June 2013 to cancel the order of any further creams. Than on 6 June 2013 nearly £150 was taken off my account. This all happened within 2 weeks of my first order. This is a total scam and shouldnt be allowed. I phoned up twice and didnt get anywhere. Originally it was made out that you could return it in so many days and you would get a refund. Dont any body else get had like me...
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BellaGenix

After you make the payment by credit card, they sent me an email where I communicated that the order was unsuccessful, but were not sure how soon I would have received the product, and I have not even wanted to give the code tracking of the shipment, saying, cheera my job to go and look at the Italian post office. It 'a society to make full blown scams, paying 149.97 dollars. that sucks! beware and do not buy anything from this company. greetings Joseph...
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BellaGenix

i ordered the trail offer of this product was post and package only after receiveing the product and used it my skin had a reaction so i emailed them telling them i wanted to send the product back under the terms and conditions i had 14 days to do this then 2weeks later they took £74.90 out of my acccount and there is nothing i can do emailed them of course no reply ????...
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BellaGenix

Ordered a £4.95 sample product and they took 74.95 from my credit card. That is stealing big time!!!! The website states that it is a free sample you only pay for posting. What on earth will possess me to buy any sample for that kind of amount. The people behind this scam have to be caught and fined....
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BellaGenix

i ordered a trial offer on21/4/13 iwas told that there was a two week trial period for cancellation of repeat orders the product arrived on 23 /4/2013,i attempted to cancel therepeat order on 29/4/13, online but could noy get a response from their supposed e mail address .i wrote by registered post to their shipping address , @ phoned on 5th/ 6th /may to cancel all further billing @ products . onexamining ny credit card bill i fond ihad in fact been charged ,for i presume the free trial offer ,...
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BellaGenix

In March I paid $4.95 for a free try order. I selected no autoship in the future when I placed the trial order. On May 13 I got another package, there was only one bottle and one Bella Genix money back guarantee paper inside. I was curious why they sent me another bottle for free. I opened the shipping label which was put in the plastic bag then found the invoice folded on the back of the label. The company tried to not let me see the invoice which charge me 84.94. I called Bellagenix and the...
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BellaGenix

Hi Everyone I ordered the trial pack of Bellagenix and Veloura for $4.99 each on the 12/04/2013. The amounts went off my credit card roughly converted to R 35.00 each. Which was fine, no problems there. I received emails confirming that my order was shipped on the 17/04/2013. Still waiting for the trials. On the 10/05/2013, I received a text message from my online banking service, First National Bank of South Africa, informing me of a debit to my credit card of R937.39, roughly about $95. I was...
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BellaGenix

My dear internet shoppers! We should be more attentive while ordering. All those who chose Trial have signed also automatic monthly renewal of the product. It is easy to cancel - call the number that you have in the confirmation order message or on their site - I have just done it. Ask for cancellation confirmation! Good luck!...
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