Phone: 6052714530 | Found 2 reviews / complaints

House of brides
Hob zero response from company zero results on cancellation and refund

I had ordered a dress for my daughters wedding 3 to 4 weeks prior to the event. I was asked my size during the order process on line and color and shipping, date of event and of course credit card info . I was led to believe that my dress was in stock because I was not asked my measurements or told that it would take 15 weeks to make the ordered dress. What I read about when to expect delivery was that said dress would be sent to the company and examined to meet their requirements then shipped...
Read more
0 0

House of Brides Online
NO CUSTOMER SERVICE, WILL NOT CANCEL MY ORDER OR REFUND MY MONEY!!!

I called House of Brides at 605-271-4530 on Thursday, Feb.17th BEFORE I placed my order online to verify I'd get the 9 dresses I needed in time for event. Was told if I pay $25 per dress for rush shipping from the designer to the vendor and then pay for express shipping from HOB to me, I'd have by April 10th in time for my April 30th event. I placed my order on Friday morning, Feb 18th. Another lady who was ordering for my event called on Tuesday to place her order over the phone and they took...
Read more
0 0