Phone: 35722464688 | Found 65 reviews / complaints

Collagentalux.com

After ordering a free sample from this company for which I was charged postage I found that on receipt of my card statement they had charged me another £97.82. This was for a months' free sample. Apparently we should have cancelled within 14 days of receipt, so not a months worth then? I have now cancelled any more payments being taken via my card supplier and have also changed my card. A. Brears, Sheffield...
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Collagentalux.com

I responded to a questionnaire on line and as a reward was offered a sample of Collagenta with only the cost of postage. I gave my bank details and paid £4.95 on the 6th March, then on the 25th March £97.82 was taken from my account. 29th April a further £68.82 was taken and the same amount was taken on the 23rd May.Today a further £68.82 was taken. Although the bank has said they are looking into it, it would appear they have not been successful...
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Collagentalux.com

I ORDER A SAMPLE PRODUCT, PAID THE SHIPPING AT $9.95, WHEN I RECEIVED MY VISA BILL LATER IN THE MONTH A CHARGE OF $148.82 WITHOUT APPROBATION OF MY PART WAS CHARGE ON MY VISA BILL, SINCE THEN I TRY TO CONTACT THEM, NO ANSWER FROM THAT COMPANY. I STILL HAVE THE SAMPLE, DID NOT TOUCH, DID NOT USE IT. I WOULD LIKE TO RETURN BUT CANNOT GET ANY ANSWER FROM THEM. THEY ARE DOING A FUNNY MARKETING ABOUT THERE PRODUCTS.IT WAS NEVER CLEAR WHEN WE ORDER THAT IF WE KEEP THE SAMPLE WE WOULD BE CHARGE THAT...
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Collagentalux.com

Like all of the other people who shared their views, I too was one of them. All I did was started to fill in my details but did not submit, but somehow they managed to get my card details. My bank has been informed and will be trying to get back my money. What the £97.82 was taken for, God only knows. Please be warned and tell all your friends not to have anything to do with this company....
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Collagentalux.com

I order Collagenta serum where was sayd that I have to pay only £4.95 shipping and THATS IT.I didnt have to register anywhere i just bougth the item.Today i checked my account balance and i start to cry.Collagentalux took from my account £97.82.After that i decide to check my e-mail and i saw that this company did registered me by themselfes on their website where I could see the information about 'how does this company works' I am so upset,waiste money for nothing,i could better buy some toys...
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Collagen Talux.com

Submitted a request for a free sample. Was asked bank details for postage and then had postage taken and later had £98 46 taken. I would like to make sure no further amounts are taken and if possible have my money refunded. When the goods arrived I did think the 'free' samples were rather generous so I've obviously not received any samples, just goods and been charged for therm....
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Collagentalux.com

when they advertise they say pay £4,95 delivery charge only coz its a free trial then after 2 weeks they took £97.82 from my account its a total rip off i would have not paid that much for skin cream many people are getting in their trap because its misleading i need my money back...
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Collagentalux.com

I took advantage of their "Free" sample for £4.95 delivered and exactly one month later they stole US DOLLARS 93.40 from my account using the same authorisation code that was used for the initial purchase, I have used their customer complaints procedure which they state they will reply within 24 hours, well that was on the 12th April and I am still waiting. Be very aware of this company as my bank have stated that they have had literally hundreds of complaints about this particular company. DO...
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Collagentalux.com

i was posted a bottle of skin cream free sample,but postage and package was 4.95,it was delivered.i was told to return if not satisfied,but no address or email was available,next time i checked my bank account, £97,82 was taken from my account i have informed the bank,they will try and deal with this.but who know's what the outcome will be....
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Collagentalux.com

I had an email saying that I had qualifed to recieve collagenta active serum for just £2.95 plus p/p £6.95 in all. They sent the sample which I must admit is good ....but I have been charged £59.95 !!!!!! so I am appalled that I could be duped like this Carole Dyson...
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Collagentalux.com

I was on the web and a add for people to try different creams came up. We were to tell them how we felt about the different creams sending only the postage for the delivery, this I did back in April. The money has been taken out of my bank, I got the statement today....
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Collagentalux.com

Paid for shipping&handling for a free sample, then Was charged 148.82$, 2 wks later, for a 1oz sample! Then was charged 98.82 for another was shipped to my home. These terms were not on the online advertisement that was attached to a contest that I entered, and this was not related to the contest. It showed up on the side bar, once you entered the contest!! Never again will I give my visa online to a company I know nothing about!! Do not order from this company I called to cancel and the...
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