Phone: 18668811138 | Found 792 reviews / complaints

Juveneu and Pure Collagen

Signed up for a free sample of Pure Collagen on 13/8/2012 and got a confirmation email from them immediately. After reading the small print in their confirmation email, I discovered that they would be charging me $99 AU a month for a refill. I emailed them back to cancel the order and gave my reasons for cancellation. When I didn't get any confirmation that they recieved my cancellation,I emalied them again. I still haven't received the 'free trail' but they took money from my visa on 30/8/2012...
Read more
0 0

Juveneu

I saw the advertisement for a free trial of Juveneu anti wrinkle serum, you were asked to pay £1.99 to cover postage and packaging and they sent you out your free trial. There were two products connected but I had to give my details twice. Several months later i received the serum but didnt find it very effective so wasnt going to order any more.I never received the second product? I have been very poorly for several months so have not kept an eye on my bank statements as I usually do and it is...
Read more
0 0

Juveneu

I've never autorized any transaction on my credit card other then the one initially agreed to in December 2011 for the amount of 1.90$USD to try the liftandglowpro.com product for anti-wrinkle Juveneu. Since then I've been debited 3 times for the amount of 89,66$USD each time....
Read more
0 0

Juveneu

Responded to on-line add for two products to be used togethet. Promotion stated .pay "shipping and handling only" which I did but never received one product and did not authorize any billing to my credit card...there was no "disclaimer of terms and conditions" I have used customer service #866 881-1138 to cancel and received a cancellation code #. I informed the agent for Juveneu that I would cancel my credit card and notify appropriate agencies in California re this scam...
Read more
0 0

Juveneu

I agreed to a free sample for $1.99. I received a bottle approx. 10 days later. Less than 30 days later my acct. was charged $89.66. I called to cancel and told them I'd send the bottle back immediately when it arrived, which I did. It took until January 13, 2012 rto get my money back. On 11/21/11 I was charged again. I called, gave them my cancellation code and was told they would not refund my money since I hadn't returned the product. I hadn't even received another bottle! I called several...
Read more
0 0

Juveneu

I requested a free sample of Juveneau winkle serum, paying postage of $1.99. In October I recieved another charge of $89.66 after returning a second bottle that was mailed. I was charged again on 11.21.11 although I had not received a second bottle. I called January 13, 2012 to file a Visa dispute and was told they had not received the second bottle which had been mailed. I told them I did no receive it. Lo and behhold, 3 days later a second bottle arrived. I returned it the same day. On March...
Read more
0 0

Juveneu

I was ignorant of pop ups and sent for sample of Juveneu lotions which continued to be delivered,(usually helpful neighbours) signing for them. I managed to send three deliveries back but they are craftily too big for postboxes. I wrote that I only wanted the samples but have received no acknowledgements whatsoever and have been unable to contact them. I have only recently discovered the regular amounts taken from my bank and understand that the right to do this must have been in small print...
Read more
0 0

Juveneu:Hcqultra 44

I requested what was supposed to be a free trial sample of serum. A normal sized bottle arrived by post. This has been recurring on regular basis. There appears to be 2 different companies involved. What can I do to stop this payment going out of my credit card account. I would appreciate any advice....
Read more
0 0

Juveneu

On facebook there was an ad that said "Click here to grab your Risk Free trial bottle of Juvenue. So I did and no where in the paperwork did it say you had to call and cancel within 15 days. I did send them emails that I cancelled,but they still charged me $84.71 because they said I didn't call them soon enough....
Read more
0 0

Juveneu

I ordered trail product from Juveneu at Nov 2011. The company using name of liftandglowpro changed my credit card 3 time at Dec 2011, Jan 2012 and Feb 2012 total for $275.74. This company is a scam nature because it doesn't let you know the terms and condition during you order process. But there is terms and condition at the bottom of the webpage, you might not even see. BE WARE WHEN you try those kind of product!!!...
Read more
0 0

Juveneu

Advertising to try 2 creams - Juveneu and Pure Collagen Skin Juveneu. I was initially charge 2.11 for Juveneu. Juveneu charged me on Oct 11 $90.28, Oct 25 $92.75, and Nov 25 $96.32. Help.. Im in Canada - what can I do.. Thank you very much....
Read more
0 0

Juveneu/reliftxs/and smoothandnewskin

I ordered a free sample of Juveneu and just paid for the postage via my debit card. When i received my bank Statement in November I saw a payment for Juveneu £57.93 and also a payment went out from a company called smoothandnewskin, who they are i dont know, for £ 96.78 i have never received anything from this company only juveneu, then i noticed also a payment to reliftxs for a tub of cream which i did receive,but did not request £100.65 for a tub of useless cream. I tried to contact these...
Read more
0 0

Juveneu

Did not authorize to charge on my credit card. Phoned the Company on Dec. 20, 2011 and cancelled all charges to my card. The person issued a cancellation code #SSFALS8. He said his name was Josh and assured me that there will be no more shipments of their products and no more charges will be on my credit card. I told him that I did not join no F... beauty club....
Read more
0 0

Juveneu

i ordered sample of juveneu for $1.00.i received the sample and was charged 84.71 on 12-22-2011. they sent another bottle and i sent it back .they charged me 89.66 on1-6-12.they also charged me 89.66 on 2-6-12.i have tried to contact them .the number is out of order .i have no other way to contact them ,they are taking this money from my account and i have kept only the sample . i want to stop this money coming out of my account and cancel any further orders .thank you anita coope...
Read more
0 0

Juveneu

I ordered a free trial for this product but have now found over the last few months they are sending the product automatically and charging my credit card. I didn't say I wanted to keep going with it, it was a free trial. I assumed if I liked the product I would just e-mail them and order more etc. Its very expensive and not that good. I have e-mailed them today and cancelled the order, I keep saying order I know but I never ordered it. It will be interesting to see if I get more in the next...
Read more
0 0

Juvenue Anti-Wrinkle Serum, Hydroxatone, Relift, Bellaplex

i had nearly finished, and it all disapeared,,,i am going mad with all this,,i am nearly 70yrs old, and getting over a heart attack,,and quad by-pass,,i have no-one to help me,,i am so muddled up,,the things that came were,,hydroxitone,,which i sent for on tjhe trial,,then juvenue, bellaplex, and juvenue, and relift arrived,,i cant find the bank stat;,,but i didn;t send for them,,,we changed our card,,but 2 parcels arrived a short while ago with juvenue,,and bellaplex came,,,how are they doing...
Read more
0 0

Juveneu and Relift XS

I sent for free samples and they keep sending items that i did not ask for relift having been taking £100.oo pound a month from my bank account without my permission and Juveneu have been taking £59.oo pound a month out and in November 2011 they took two payments out both over £50.00. I have informed my bank, but unfortunately they will not be able to pay me back.Be aware do not sign up for free samples as it will cost you a lot of money and stress....
Read more
0 0