USPS | Found 310 reviews / complaints

USPS
RUDE AND DISRESPECTFUL

I saw my post man coming toward my home so I went greet him as always, I begin to say hello before I could the words out of my mouth she Bark out in a very Nasty tone HE CAN'T TALK TO YOU!! And told my carrier KEEP WALKING! Very very rude & disrespectful! We have written letters to her superiors but to no avail! I have seen her in Other area's in 94603 zone harassing the mail carriers yelling @ them it's diplorable that you have to endure such behavior just to keep employment! It's clearly...
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USPS
CARRIER

POSTAL WORKED STATED THAT HE DID NOT HAVE TO DELIVER MY MAIL IF I DIDNT PUT MY NAME ON THE MAIL BOX. BUT 2 OTHER PEOPLE WHO HAVE APARTMENTS IN MY BUILDING DONT HAVE THERE NAME ON THE BOXES AND HE NEVER EVEN TRIED TO SPEAK WITH THEM, HE WENT TO THE POINT OF GIVING ME A LETTER BUT NEVER GAVE THEM ONE WHY AM I SINGLED OUT. I GOT THE LETTER THE NEXT DAY HE RANG MY DOOR BELL AND EXPLAINED TO ME THAT HE HAS THE RIGHT TO NOT DELIVER MY MAIL IF I DONT DO AS WISHES. NOW I AM WONDERING CAN HE REALLY NOT...
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USPS
USPS Missing internation priority parcel with Tracking number : CP767140335IN

Dear Sir, We are trying to track an internation priority parcel (9 LB)size which was sent from India on 08/14/2013 that never reached my home address in USA.There were mutiple calls made to track the pacakge but the parcel has not yet been traced as to where it is lying.(Tracking number "CP767140335IN") We request your help to begin the process of finding lost parcel as it contains many valuable Indian clothes that is needed for a marriage function. Kindly do the needful to recover the missing...
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USPS
Damaged Merchandise

The USPS has managed to destroy another collectible record through mishandling or should I say package abuse. I won a 47 year old rare 45 record on ebay. I purchased insurance and the seller packed it securely. The word fragile was also written on the outside of the package. The record only had to come from PA to MA but in the process the USPS managed to whack the box so badly that it cracked the 45 in half. I swear there is some disgruntled employee that gets his/her kicks out of wacking...
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usps
UNABLE TO DELIVER PACKAGE. DO NOT KNOW HOW TO SOLVE PROBLEM.

I sent a package out on 1/10/2014 with an expected delivery date of 1/16/2014. As of 1/23/2014 the package was never delivered. I spoke with a supervisor two days straight in trying to find out where the package was. I am very disappointed with their service. The supervisor seems ignorant. This is urgent matter to me and all he could do was send an email to another plant and there's a great possibility that the email may not be opened. A supervisor doesn't know how to escalate a problem to find...
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usps
Package never delivered

My husband and I sent a package out on 12-23-13 (From WA to CA.) It is now the 20th and the package has never been received. The catch is my lovely husband lost the receipt so we do not have the tracking number. I realize this is my fault but the are RUDE, NASTY, and DON't CARE about their customers. I have contacted them 20 times about the issue. One worker told me I was screwed. I will NEVER ship with them again. I can't believe they are using such an out dated system as to where they cannot...
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usps
The worst worst delivery system and they r liers

How dare usps tell me that they missed me even though they didn't even visit me or make a delivery??????????? On monday i got letter from amazon( i ordered somth on friday and supposed to be delived on Sunday) saying that my package was delivered but due to no one responded usps had to take it back. Btw the delivery apparanly "was made" at 3 pm, however I was there untill 5 pm!!!!!!!!!!!!! Actually those like " we missed you" happened to me a lot, i was home all day and later i would discover...
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usps
USPS INTERNATIONAL MAIL/LOUSY SERVICE

I shipped a package to Portugal on 12/26/2013. I was told delivery would take 7-10 days. I have been checking on USPS website and notice that the package has been in their facility in Jamaica/Queens, NY since 12/27/13. On 1/6/2014 I called local post office and I was told they would send an e-mail to that facility. Today, 1/7/14 I have spent several hours on the phone calling different USPS phone numbers and nobody picks up the phone. The local post office was not able to help. USPS SHOULD BE...
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usps
Letter sent overnight - Overnight delivery

I sent a letter overnight delivery on Dec 26th from Ridgefield CT and the site tracking the package continues to said that the letter is at the sorting facility in Ridgefield. Called USPS three times and they were supposed to do some kind of "domestic" investigation and get back to me but never heard from them. Called again today and I was given a Consumer Affair # which naturally "all operators were busy, leave your # and we will call you back". Not holding my breath on this. This is why the...
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usps
charged for priority 2 day - got regular service - Charged for service not provided

I paid $35.25 for a box to be shipped priority mail with an expexted delivery date of 12/16.I asked the postal employee if I paid the extra amount to go priority would the box be there on this date- he told me yes. He said it would or if anything it would only be one day later that with priority it would be no later than 12/17. My package arrived on 12/21. When I chose my shipping method regular deliver would have been 12/19- so my package took longer paying more than if I shipped it regular...
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usps
usps in Frederick lied about Christmas eve delivery

I ordered something two day delivery from Chicago to Frederick, Md. I ordered it December 17. USPS lost it in Illinois. It showed up in town on Christmas Eve. Mark at the Frederick post office said it was on its way to my house. It never showed up. They ruined a nice part of my daughter's Christmas. Shame on them. They lied to me enough on Christmas just enough so I didn't run out and get a replacement. Seriously, bad, deceitful customer service. They either lied or were just incompetent. I...
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usps
Shipping/Tracking Sucks.

Sent a PRIORITY 2-DAY SHIPPING to New York from Florida. Received a tracking number. I sent my item on December 19th,was supposed to arrive December 21st, has not arrived yet and I cant get a hold of someone on the phone when I call. The item was shipped appearently processed in Opa Locka and has been stuck there for more than 3 days. I needed this item shipped quickly but now the receiver wont get in time. Tried many times to call to talk to a human, but I get stuck with this automated voice....
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usps
USPS poor service - USPS in DC

USPS advertises extended holiday hours, but when I went at 8.30 to take advantage of that, I was extremely disappointed to learn that this was actually not a guarantee. I had to wait outside in the freezing cold for 25 minutes (and was late to work) because the staff was "running late". The staff member who finally arrived was unapologetic, adding insult to injury....
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usps
very disappointing service, I advise never use USPS

I sent a parcel to India using express mail, the cost of contents was only 800. I paid 100 in shipping. Its been 20 days that I have parceled my package , I cannot track it has not been delivered. The automated help service is useless, it says before routing the call to a customer rep I should tell why I am calling, when I say why i am calling it says I can not understand what you are saying and does not fwd the call to a rep. My only advice pay more money but use Fedex or something, USPS does...
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usps
Priority delivery mail

I paid almost $6 for a priority mail and, when I was looking for my tracking number I was surprised that the envelope that I gave them on 10.15.2013 at 5:00PM was "Dispatched to Sort Facility" from the same location at on 10.16.2013 5:30PM. 24 hours for Dispatched to Sort Facility?!!! Everybody knows that state, federal and city jobs are welfare for some people but, people, you became to many and all our system is going down. Weak-up!...
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