Shopgoodwill.com | Found 16 reviews / complaints

Shopgoodwill.com
Good Will The system enters fake bids to keep you uping your current bid. THe system will display a current bid and when you bid it automaticely increases the bid amount, "not the displayed bid amount."

Good Will Of Orange County, California owns this website that other Good wills across the country list their donations on. They auction off all their donations to the highest bidder. Unfortunately the seem to be a bit greedy, "yes, greedy on their donations." There system is simply, display a current bid say $ 8.00. You place your bid, you watch your bid and than someone may or may not outbid you. But all I know is that displayed bid is not what it seems. After you place a bid the computer...
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SHOPGOODWILL.COM
SHIPPING AND HANDLING COSTS ARE FRAUDULANT & SOMETHING NEEDS TO BE DONE!

First off please let me be clear that I love that Goodwill has an auction website and I think it's a great tool for both consumer and Goodwill. I am in no way trying to disparage them as an entire company and think that if they really cared about keeping customers happy they will do something to fix this mess for everyone once and for all. Ok here it goes.. I have been purchasing from shopgoodwill off and on for about a year now. I was at first excited to see the items and how cheap you can...
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ShopGoodwill.com
ShopGoodwill.com inflates shipping and changes shipping method to make more money!

My first experiance with ShopGoodwill.com will be my last! I won the bid on the item and tried to pay for it. The first time I tried it wouldn't accept my payment. I tried again a day later and it went through. I swear that I chose the lesser of the shipping options (parcel post) because priority would have been over $5 more. Guess what? They charged me for priority shipping! When it got here and I saw that I couldn't believe they did that! I looked at the charges, and sure enough I paid $16.05...
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Shopgoodwill.com
Good Will ABSURD shipping rates (inflated WEIGHT of many items)

I will add to the detractors who have been citing shopgoodwill.com. Regardless of how bad working conditions are, there is blatant lying going on. I personally have not noticed the alleged shill bidding, but I have noticed that item weights are ABSURDLY inflated. Here is a hard fact example. Right now, as I speak, there are two identical keyboards listed on the site. They are Yamaha PS-20's, rare early 80's home keyboards. The first one listed includes a hard case, which would increase the...
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Shopgoodwill.com
Shopgoodwill follow up on my complaint in re shopgoodwill.com FRAUD on their "shopgoodwill.com" on-line auction! Blatant shill bidding! Internet

This is a follow up report on my original complaint see title: "shopgoodwill.com FRAUD on their "shopgoodwill.com" on-line auction! Blatant shill bidding! Internet". I can't believe this! It happened again, as almost every time I win one of their auctions. this time, I won 2 auctions from Tacoma, WA. I instructed them to send it to the Des Moines, WA store. I hoped this time, they wouldn't get everything screwed up as far as loosing my order. I won the auction back in June 2012, paid for it...
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Shopgoodwill.com
Goodwill industries Goodwill industries needs to be investigated for fraud on their "shopgoodwill.com" on-line auction! Obvious Shill Bidding going on

Does anyone know how to report a non-profit company such as the Goodwill Industries for investigation on their on-line auction "shopgoodwill.com"? I'm convinced that they have shill bidding going on here, driving up the prices. I see a lot of the same user names bidding up the prices to a usual amount, and they never win. The same user id's every time. This website is a scam, and I think it needs to be investigated. All you need to shop here is an email address. Shill bidders can have multiple...
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Shopgoodwill.com
Tacoma, Wisconsin, Delaware I am a buyer for several years and I am totally fed up. I also am an Ebayer Internet

I have been shopping at shopgoodwill for several years. I am getting so fed up with what I've been seeing is getting more and more common on their sight. Customer rip offs. I have been to about 10 of their pick up sites, had thousands of items shipped, and bid too many times to count. But recently I have noticed that specific goodwill.com sellers appear to really cheat people. A lot and more frequently too. When they are caught on it and Have to refund, then their auctions change to say NO...
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Shopgoodwill.com
Item was broken before they shipped it

I won an auction on shopgoodwill.com for a wood carving. When I received the item, it was not properly packaged and had broken. I could glue it but the break will still be visible and I didn’t bid on a broken item. I have sent emails 3 times and had no response. It has now been 7 days since I received the item and sent the first email. It says they will respond in 24 hours. I want my money back! I told them I want to return it and want all money back and I cannot get any kind of response from...
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Shopgoodwill.com
Goodwill Industries of Central Indiana intentionally left important information off their description of the product

I recently started making purchases from shopgoodwill.com and bought several items at decent prices and felt pretty good about what I was buying. That the descriptions were fair and honest and that I knew what I was getting. I always looked closely at their photos. I also read several reviews and knew that they do "shill bidding" it was pretty obvious. I always looked at other auction prices. the Central Indiana store was advertising a Sony Blu-ray with surround sound and included wireless for...
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Shopgoodwill.com
Auction Item Broken in Mail

I won an auction on shopgoodwill.com for a wood carving. When I received the item, it was not properly packaged and had broken. I could glue it but the break will still be visible and I didn’t bid on a broken item. I have sent emails 3 times and had no response. It has now been 7 days since I received the item and sent the first email. It says they will respond in 24 hours. I want my money back! I told them I want to return it and want all money back and I cannot get any kind of response from...
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Shopgoodwill.com
Goodwill of Orange County Send Damaged Goods then ignore Emails

I won an auction for a wood carving. When I received it, it had not been properly packaged and was broken. It could be repaired but would still be noticeable. I didn't bid on a broken item so I did not receive what I paid for. I immediately emailed shopgoodwill.com and the seller and even sent the seller pictures of the broken item. I heard nothing back. I emailed again and told them I would like a full refund including the cost of shipping the item back since none of this was my fault. It has...
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Shopgoodwill.com
Goodwill Misrepresents items in order to increase bids and "plays favorites" ,basically lets their "favorite" place bids on LCD tvs, etc.

Misrepresented Items My bid on a few pieces of jewelry that were described as having specific stones and carat weight. When I received the pieces, I quickly realized they were not as described. I contacted Shopgoodwill and told them about the problem. The auction descriptions were very vivid and there were ** NO ** indications anywhere that there was doubt about what they were describing. No language like, "appears to be" or "gold-colored" or "sapphire-like". With the business that Shopgoodwill...
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Shopgoodwill.com
Shopgoodwill.com can't take it. They pulled the plug on criticism.

I have been purchasing items from Shopgoodwill for 4 or 5 years. And have spent thousands of dollar. Almost everyone I've talked to I have mentioned Shopgoodwill and told them to check it out for great deals. And in the beginning they were great deals. About two yers ago I began to notice shipping costs were going up along with service charges and handling fees. Also the starting bids began to go up. One store I complained to via e-mail and have stopped purchasing from them. Then I noticed they...
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Shopgoodwill.com
Deceptively listed items for auction, Sending purchased items other than item won, deceitful and fraudulent schemes! Overcharges for shipping costs

At first I was hooked on this site "Shopgoodwill.com," bidding accordingly on listed items that I thought were pretty cool. Then the nightmare began as box after box started to arrive via u.s mail, Fed-ex and UPS. As I began opening my packages, my excitement quickly turned into disbelief, which then soon turned to anger! The items which were advertised and listed for auction which were described as "vintage",; were in fact brand new and were not vintage at all! Other items I received were...
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Shopgoodwill.com
Goodwill Charging excess handling fees

I would like everyone to know that Goodwill's auction site www.shopgoodwill.com charges anywhere from $10.00 upto 5% HANDLING FEE, that does not include the shipping costs on items. I find this very sad for an business model that accepts all of its products for free, utilizes countless hours of unpaid labor due to volunteering, and is very minimal in labeling their items. Lastly, they do not state on many auctions, that they do not accept paypal nor do they accept cash at the store even for...
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