Sallie Mae | Found 259 reviews / complaints

Sallie Mae
Welcome to a life of debt and misery... welcome to Sallie Mae

Sallie Mae consistently fucks students over, I have not heard ONE good thing about them. Sadly because my parents were poor but somehow my promise financial aid never happened I had to borrow a lot. Now they take most of my money and I will be paying them off til I die. I cannot tell you how many times I have cried over this crap. These people don't get back to you when you need a postpone of payment, they "complete" your email requests without actually doing anything. I have been trying to...
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Sallie Mae
Student loan - Sallie Mae Federal and Private Loans

Sallie Mae P.O. BOX 9500 WILKES-BARRE PA 18773-9500 USA January 21, 2014 Re: letter received on 12/20/13 Dear Sallie Mae, I received your letter of 12/20/13 where you negated the terms of my loan agreement mailed to me on 12/03/13. You claim in your letter that the terms on my loan have been changed and further claim, “It’s important to know that the payment terms usually change for one of the following reasons”. This is a form letter listing reasons that are general, arbitrary, and have no...
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Sallie Mae
VAMPIRES - Sallie Mae Federal and Private Loans.

Sallie Mae should be charging 0.75% interest (the discount rate that the feds get) instead of 10% . They are feeding off of students that had trouble paying for school in the first place. We bailed out the auto industry; we bailed out the banks; we fought in wars; we are taxed out of every orifice in our bodies. The student loan bubble will burst and tax payers will be responsible---not Sallie Mae. Kids are committing suicide over their loans that they can’t pay back because Sallie Mae keeps...
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Sallie Mae
Sallie Mae rips off the unemployed - Sallie Mae student loans

Sallie Mae , Wilkes Barre PA. I am unemployed, out of unemployment compensation, homeless and hungry. Sallie Mae calls 6-7s a day demanding a $400.00 payment. I called them to try and get qualified for some type of deferment and was told by customer service that I could do a zero income deferment for 25 years and then they would forgive the loan. I asked how this would affect my credit and was told it will not. I also told him I found it hard to believe that Sallie Mae was just forgiving loans...
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Sallie Mae
Shady Collection Practices - Parent Plus Loan sold to Sallie Mae

Sallie Mae is the devil....they will ruin your life, rape you of all your money, respect, savings, good credit, and anything else good in your life. NEVER volunteer to do a loan from them for ANYTHING. They are rip offs! I myself NEVER signed anything with them, unfortunately FASA sold my contract to them WITHOUT my knowledge. In bed now with THE DEVIL!!!!...
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Sallie Mae
Customer Service - Student Loan

Sallie Mae has been a thorn in my side since I first received money from them for college. What a mistake. I have come to terms that they are difficult to work with and am just dealing with it until I can get them paid off. However, every time I call in I am unsuccessful in reaching a conclusion with the issue at hand. Most recently, I had to be transferred three times because I could not understand the representative that was helping me. I think it is really degrading the Sallie Mae puts me in...
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Sallie Mae
Sallie Mae is KILLING my generation's future! - Sallie Mae Federal and Private Loans

I made the biggest mistake of my life when, acting upon the belief that had been ingrained in me since early childhood that education was the key to a prosperous future, I pursued an undergraduate and graduate degree, both which required loans. I do not recall signing any paperwork with Sallie Mae , yet they somehow acquired several of my loans. I just graduated in August, and even before then they were saying I was late on my payments, that I needed to pay more than my monthly income per...
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Sallie Mae
Sallie Mae continuing to demand money for loans paid in full - Sallie Mae Federal and Private Loans.

In May 2010 I refinanced my house to pay off all of my student loans. In July 2010 began receiving collection calls from Sallie Mae . I sent in copies of my cancelled checks repeatedly via fax and mail. No one I spoke to at Sallie Mae was authorized to fix the problem, they could only nag for more money. In the September of 2012 I finally reached Christopher Chamberlain, who explained that one faction of Sallie Mae had sold off my loans to another faction of Sallie Mae during the time I sent...
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Sallie Mae
Herassment

I have been paying interest only payments ever since I graduated. A few months ago Sallie Mae made me start paying on the principle. My brother who is also my co-signer was diagnosed with crohn's disease. We tried to get him on disability but he was rejected and he has no one else but me, so I have been taking care of him. I tried to work with Sallie Mae explaining my situation going over my entire financial situation to them then they told me "there is nothing we can do for you" so I fell...
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Sallie Mae
Sallie Mae Calls

This past week, we received a phone call about a loan for a family member that does not live with us. During this time we started to receive 6-7 robo calls per day which upon answering automatically goes to a hold service. I contacted Sallie Mae on 11/5/13 and was assured that my phone number would be removed in 48 hours, but as of today 11/8/13, I have received an additional 6 calls. This is an inefficient practice by the company and extremely annoying. Especially since we do not have a loan...
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Sallie Mae
Billing, calls, and emails... Sallie mae is awful - Sallie Mae

Iv been with sallie mae for 4 years, iv ALWAYS get my bills in the mail after the due date, iv had issues trying to bring all of my accounts current, i made a payment of $360 last month to bring all my accounts current, they failed to distribute the money properly and said i was passed due 60 days and turned it into the credit agency, now im trying to get them to fix THERE mistake... Overall i would not recommend them to anyone...
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Sallie Mae
Confusing and Rude on 'Smart' option student loan

I've been using Sallie Mae for years and never had a problem with paying my undergraduate student loans. However, when my (international) graduate school advised me to get a 'Smart Option' student loan that's where I ran into trouble. I don't know what happened to Sallie Mae over the past few years, but everyone I talked to on the phone after my loan was approved was extremely rude. I was passed from person to person and had to explain my situation upwards for 5 times. I needed paperwork for a...
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Sallie Mae
Sallie Mae - Student Loans

This Bank is a nightmare. I have all my student loans with them, biggest mistake of my life. I have no problems paying my loans and my minimum payments but they make it so hard to pay. First of all once you sign up, you are going to be spammed, 2 emails a day at least, saying nothing but " Sallie Mae has something important and urgent to tell you please visit the website but due to security reasons we won't tell you anything in this email." Then you go to the website and nothing happens no...
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Sallie Mae
Sallie Mae's "relentless" calls

I'd like to clear something up about Sallie Mae 's "relentless" calls to people. They are not personally calling anyone to harrass about your delinquency. Sallie Mae works for the federal government under the Department of Education. Because of this, the fed allows Sallie Mae to call each delinquent borrower up to 6 times a day if the account is not resolved out of it's delinquency. Sallie Mae is not harrassing you to be jerks, your accounts are set up on an auto-dialer and if your account...
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Sallie Mae
Sallie Mae approved loan, decided to pull approval, out of grad school for a year, thanks!

I am a third year PhD student in the sciences, and because of budget issues at work I was forced to apply for a Sallie Mae loan. The school that I attend wasn't listed as a Sallie Mae loan recipient, so I got the school and Sallie Mae to work together so that it could be approved. This cost a semester of graduate school, however, the school was approved and I was given the green light to apply for a loan. I got a cosigner, we both went through credit checks, and I was given loan approval. The...
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Sallie Mae
PLS.BE MINDFUL

people, i have been through Salliemae's customers service. their service is good. the fact is that if you just listen to them and be patient and also learn how to comply with what they are saying you'll probably understand their policies. its a loan program for students. many students does have loans with it. you can different options for your own concerns. I have my concerns fixed because they teach me how to use the email processing method and until now it works great on me. if I am asking...
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Sallie Mae
Refusal to extend repayment terms - Govt/Private Student Loans

Who has control over Sallie mae and how their institution is run? Sallie mae refuses to extend the term of my loan, their site states that their private loan term can go up to 15 yrs but yet they refuse to have my student loan term go past 5yrs, i cannot afford to pay the current payment at 5 yrs,all i am requesting is that they extend the loanto 10 or 15yrs....
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Sallie Mae
Infomartion

Worse customer service ever!!!!!!!!!! I paid off a Sallie Mae Loan 5 months ago. I called to get a piece of paper stated it was paid off because I was getting a home loan. Three different people said they would email it to me. On the 5th day I called back saying I have never received the email. The lady told me they couldn't email me. Worse Customer Service Ever. The people act like they don't care about anything but themselves. Also you can't understand most of the people. They don't speak...
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Sallie Mae
eware of sallie mae!! - Student Loan

My son took a student loan from them, they upped his payments to $1500.00 a month. Why, because his grandfather the co signer makes too much money.They lowered the payment by $20.00 a month, thanks so much you fucking leaches. Fuck you sallie mae , I can't wait for your next phone call, because you are gonna get it as rude as you talked to us when we asked you for help in lowering the payment....
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Sallie Mae
Sallie Mae is a predatory lender that just wants to steal your money

I have a small private student loan (not sure how I got it since I just accepted whatever my university gave me) that does not allow for any deferments or forebearances (unless I want to $50 every 3 months). I have a new baby at home and my husband goes to school full-time and works part time. The only way we eat every month is with food stamps. We barely have enough money to pay rent, and have been reducing our other monthly expenses all that we can. If I could pay off the loan I would in a...
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