PODS | Found 487 reviews / complaints

PODS
PODS - Horrible Service and Unethical Business Standards - PODS STORAGE &MOVING

DON'T USED PODS !!!!! I was extremely disappointed by the quality of service by this company. I had a professional company pack the POD, so we started out with everything organized and neatly packed. Well, when I had the unit delivered it was a disaster! I had many broken items, chipped furniture, the POD was filled with all different kinds of ants (which I am still trying to get rid of), everything was dirty, and worst of all water got in the unit and ruined some of my hardwood furniture that...
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PODS
Great service! - PODS DELIVERY AND CUSTOMER SERVICE

Overall I had a great experience with PODS . The drivers always arrived within the expected windows, were very polite and professional, and answered any questions that I had. Our first driver was awesome, and was able to get the POD into a space with NO room around it. Normally they ask for 3 spaces to set the POD down, but with a full apartment complex it's very difficult to save that many spaces while you are out and about at work. He was able to work with us and was got it into a space close...
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PODS
The ABSOLUTE WORST customer service!!! - PODS STORAGE &MOVING

DO NOT USE THIS COMPANY EVER!!! THEY CHARGED US $200 FOR NOTHING!!! We scheduled a POD back in October for an out of state move. The move got postposed, but when we called PODS to cancel they convinced my wife not to cancel saying that it takes a long time to quote a new order and that they could not guarantee the same price if she canceled, but instead to move the date out a few months stating that we could cancel at anytime after that (I am now convinced that this is a regular tactic used to...
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PODS
Wonderful! - 16 foot container delivery

We used PODS to move from one state to another. Sure wish we would have used them to begin with (our first move, we used another moving company and had issues with the truck - it was a pain). Besides the price being a bit expensive, the move was much more relaxed this time as we could load and unload at our pace, not having to make sure a truck was back at a company in six days. Very easy. Very convenient! Would definitely recommend to anyone!...
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PODS
PODS - 16' moving and storage Pods

Overall, I was happy with my experience with PODS . The process of signing up, managing my account and scheduling my deliveries was very easy. The only negative thing about my experience was the exposure of my container to water and pests. The only reason I mention this is because I was told that my container would not come into contact with this. I would definitely recommend PODS, but suggest that you waterproof or insure your belongings....
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PODS
Great Service! - PODS Storage

Dealing with the PODS folks was a delight. The process was a breeze from start to finish. The billing was fair and correct (the operator even helped me get a better deal than I had requested). The storage unit was delivered and picked up on time by helpful, friendly drivers. I received email AND phone confirmations about delivery and pickup. We needed a storage unit so we could easily clean out our two-car garage. We've rented storage lockers before. The bliss of not having to haul our stuff...
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PODS
The Best - 16 foot container delivery

I've moved many times in the last 50 years. Usually did it myself. Decided to get a moving company because of age and lack of help. After the usual lowball quotes and mystery methods of pricing I was advised by a friend to call PODS . Best thing I ever did. I will NEVER use a old fashion moving company again. Right in the middle of the move I had a death in the family. PODS pushed the entire schedule back and held delivery on the other end for a few weeks. Everything went very smoothly and they...
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PODS
PODS did a great job, and the process was painless

I was actually a bit nervous about using PODS because I read a number of very, very bad reviews complaining about missed deadlines, sketchy billing, bad customer service, etc., etc., etc. I'm happy (and relieved) to report that I didn't experience any of that. It was easy to get a quote, the quote was comparable to other services I looked into, and in the end, the cost of the whole thing turned out to be slightly less than I was quoted. The deliveries and pick-ups were all on time, except for...
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PODS
Fabulous product and excellent service - PODS moving and storage

We recently used PODS to help us get through our renovation nightmare, and they were fantastic! We ordered a PODS container to be delivered to our house. Staff helped us choose the appropriate size, and their advice was spot on. The container arrived exactly when they said it would, and the driver was courteous and helpful, explaining to us how to use the container. We moved our own excess furniture etc into the container (avoiding the costs of removalists) and they came back and took it away...
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PODS
Awesome

I was very skeptical when friends suggested I use PODS for my recent move. I was very happy that I decided to give them a try. The POD was delivered promptly, I called on short notice to have it moved to my new location and they were able to accommodate me. I was very happy with my experience....
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PODS
PODS Rocks!

PODS made moving so easy. When it comes to moving I trust myself not to damage my valuables unlike movers/packers. PODS is the perfect way to ensure my stuff was handled and cared for properly without renting a truck and moving it in and out of a storage unit. And the prices were lower!! I don't know why you would use anything other than PODS for local moving and storage....
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