LG Appliances | Found 118 reviews / complaints

LG Appliances
LG LIFE IS NOT GOOD

On 23 On December my LG Refrigerator Model No. LFC22760ST stop cooling. I contact LG customer service,not sure if this is in Canada or South America.They told me to pay a flat rate 242.95 CAD to fix the refrigerator and they send after a week a "technician" from RBC Inc.He came in with a screwdriver and changed a electronic board that was changed 1 year ago.He ask me to call them back if the fridge is not working. i call them back and he return after another week to tell me that the fridge has...
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LG Appliances
All appliances failing after 4 years - Lg appliance

We renovated our kitchen, purchase a complete LG stainless steel kitchen, dishwasher, refrigerator, stove/oven, microwave. We have already replaced the dishwasher as it ground away until it leaked We need to replace the refrigerator, the inside lightsmelted the interior of fridge and no longer work, the fridge always needs resetting The microwave lights constantly burn out and we have given up replacing them The stove has had a recall repair and is also continuously requiring the panel off and...
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LG Appliances
LG dragging their feet servicing my refridgerator - LG Refrigerato

We bought a LG fridge 5 years ago. I paid the offered flat rate to have it fixed. The technician came on Monday and determined it had a leak and was toast. It is now Saturday and they have not come to a decision on how much they will give me towards a new fridge. After calling three times, they have informed me I need to call Monday (a full week from having it serviced) to see what "they can do for me". LG-your servicing stinks!...
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LG Appliances
Lg LRE3012ST oven/FIRE HAZARD

Purchased two years ago. Just outside of my one year warranty I was doing some cooking whenmy wife and I noticed a strange smell then there was smoke not a heavy amount just a stream coming from back of oven. Then the oven gave me an error code so I pulled the oven out to inspect . There is a control board that was all black from burning had it replaced at my cost. Now about 10 / 11months later burning again. So I pull oven out again this time I have a wire that was burned up that it burned...
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LG Appliances
LG steam dryer DLEX3360 faulty steam generator misdiagnosed - LG Drye

I want to lodge a complaint about a repair I had done last week that I don't think I should be responsible for. I purchased the DLEX3360 dryer in May 2011, along with the washer, for $1900 at home depot. I had an extended one year warranty with my Chase Freedom credit card. Within the warranty period of 2 years, my husband tried to quickly clean my son's soccer uniform on the steam cycle one day. It came out wet. I called LG (I don't remember the date, but it was the previous Fall 2012) and...
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LG Appliances
LG washer - LG Plasma TV

Just purchased top load LG washer, top of the line. Delivered and installed Wednesday, the day before Thanksgiving. Very first load of laundry in the machine, and it breaks mid-cycle, leaving the tub full of dirty water. No service available Thursday which is understandable because of the holiday, however Friday goes by.... nothing. Saturday/Sunday, weekend, nothing. Monday we are told to expect a call 'first thing' in the morning. 3 pm finally get a call from LG. They are perplexed as to why I...
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LG Appliances
LOWES - LG 33 CU FT 3 DOOR FRIDGE

MY LG 33 CU FT 3 DOOR FRIDGE IS 4 MONTHS OLD & THE FAN WENT OUT. LOST FOOD ITEMS & LG HAS MADE 2 APPOINTMENTS AND NEVER SHOWED. FINALLY A TECH ARRIVED & SAID PART MUST BE ORDERED. I CALLED TODAY (7 DAYS LATER) & THEY SAY IT JUST ARRV'D & WILL BE OUT IN 2 DAYS. NO COVERAGE FOR FOOD LOSS, NO APOLOGY FOR WAITING 2 DAYS & NO SHOW. TERRIBLE SERVICE. WENT TODAY AND ORDERED ENTIRE KITCHEN APPL'S FROM ELECTROLUX, HOPE FOR BETTER LUCK. WILL NOT BUY LG AGAIN....
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LG Appliances
LG is by far the WORST Appliance company out there! As well as Best Buy! - LG Microwave

We purchased a microwave at Best Buy and within 20 days it broke, wouldnt heat up, not light - nothing. We tried to return to Best Buy but they have a 15 day return policy!! That is unacceptable! So we called LG, said they were going to mail me something about a rebate. I didnt understand anything they were saying. So I waited. Nothing. Then I wrote them and complained. They wrote back saying that the steps I went through did not get to the right department so I waited some more to hear from...
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LG Appliances
Abysmal Repair Service Under Warranty

On Nov. 23, 20011 my wife and I purchased at Home Depot an LG dryer and took out the extended warranty. On Oct. 25 2013 the dryer stopped working and continued not to function for the next 5 days when the service tech showed up whereupon for some unknown reason it started immediately. The tech could not locate the problem with the machine and left saying it is working. Several days later the same promplem occurred only this time the machine was permaently broke. An appointment was setup with...
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LG Appliances
lg LRE3012ST oven/FIRE HAZARD

Purchased two years ago. Just outside of my one year warranty I was doing some cooking whenmy wife and I noticed a strange smell then there was smoke not a heavy amount just a stream coming from back of oven. Then the oven gave me an error code so I pulled the oven out to inspect . There is a control board that was all black from burning had it replaced at my cost. Now about 10 / 11months later burning again. So I pull oven out again this time I have a wire that was burned up that it burned...
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LG Appliances
Horrendous customer service/.not the product I - this is an LG 3095 ST range

Purchased this range (rated #1 in consumer reports) from Home Depot. I asked if there would be a reduction in BTU output because Iwould be using propane instead on Natural gas (which is not available in my area) to which I was told it would be "insignificant if at all". After installation I realized 20 min to boil water on the "power burner"was NOT insignificant. I can use basically this 1 burner out of 5 on the stove to cook. LG saya there is no way to check what the BTU output is. The Manual...
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LG Appliances
DO NOT PURCHASE LG STAINLESS STEEL APPLIANCES - LG Dishwasher, Refrierator, Gas Stove

DON'T PURCHASE!!!!!..... LG APPLIANCES ......I bought LG Kitchen appliances from Home Depot 5 years ago and all the appliances are RUSTED and TARNISHED.....STAINLESS STEEL is NOT supposed to RUST or TARNISH.......they will not do anything to fix the situation and you get LACKLUSTER OR VERY LITTLE SUPPORT FROM HOME DEPOT......there have been over a 1000 complaints regarding the same issues from customers who purchased from 2007to 2009........LG will only say out of warranty and their CUSTOMER...
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LG Appliances
LG Top Loader W/Machne - top load washe

I bought a LG Top loader washing machine - VERY EXPENSIVE thinking it would be worth the price! 2 and a half years later the hosing/hub broke no one wants to fix it as it will cost about R3000 with NO GUARANTEE that it will last! I am please this happened before I bought a dishwasher and oven or any other appliance as I will NEVER go the LG route again! Lesson learnt! LG SUCKS...
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LG Appliances
LG Microwave service - LG Microwave LMVM2085ST

I had an over-the-range microwave (LMVM2085ST) that completely stopped working after less than 2 years. After paying the nearly $100 just to get a service technician to look at it, I ended up paying $286 to have a new control panel. Everything tested okay (except the exhaust fan--my fault for not checking that before the tech left). Multiple calls to LG to have someone look at that or to return only the control panel part resulted in nothing. My only option was to pay another $100 to have...
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LG Appliances
lg ref. - LG

I am writing to because of the LG ref I bought 6 yrs ago. The track for the meat drawer has cracked of and is very hard to open or it will fall off,the panel in the front of the vegtable drawer is cracked,the panel on the drawer is always coming off,and the control on the meat drawer just fell of and is hanging in the back of the drawer,the other thing is the waterline has a hole in it I can not use the ice machine or the water on the ref.This has all been happrning since I bought it. I called...
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LG Appliances
Low Quality Product

On March 23, 2012 I bought a LG ($275 With Tax) dehumidifier model LD650EAL from Home Depot. In May of this year, 2013, that is just 15 months; it was still running but no longer filling the water collecting bucket. The instruction manual states that all parts are guaranteed for a year and the compressor ONLY is covered for 5 years. I called customer service and because the shallow guarantee has expired (Jessica) she gave me three service providers to contact. They claim it is probably the...
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LG Appliances
Cell phone under manufacturer warranty with manufacturer defect - LG Motion 4G

I initially called to get some questions answered, but was immediately told there was nothing you could do. I asked for a supervisor and sat on hold for 30 minutes only to be transferred to home appliances! They then transferred me to home electronics and again back to where I started. No one in customer service was polite, nor helpful and apparently are not comfortable working the phone system in place. By time I actually got to a supervisor she was rude and not at all helpful either. All I...
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LG Appliances
Broken Washing Machine - LG will not send replacement part - LG Washing Machine WM2655HVA

I bought an LG washing M/C WM2655HVA in 2012 and installed in a seasonal use home. About 10 washes later the washer stopped working. LG approved techs would not service my unit as it is to far from service depot locations. As an engineer, I decided to diagnose and repair unit. OEM replacement was obtained and installed - machine working perfectly. LG will not repair or replace defective component. Shame!...
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LG Appliances
LG applicances have been nothing but a nighmare - LG

We bought all new LG appliances when we moved in the house 8 yr ago. I haven't been happy with any of them, except the micowave. Our clothes stink all the time with the front loader washer and drier we bought. Mold grows all around the rubber, and our clothes stink. We don't have soiled clothing either, just daily clothing that isn't even dirty and we wash it. The drier takes over 65 mins to dry a light load, always has been that way. The dishwasher leaked for a while before finding out it was...
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