Kroge | Found 11 reviews / complaints

kroge
GLAVIN just walked away

i just left kroger the cashier GLAVIN at check stand number 5 was standing there and i put eight juices and a large bag of dog food on the belt. GLAVIN had looked me in the eye and then he just walked away from the check stand and walked to the door, so i said that is just not right he did not say i will be back or excuse me or anything. so i took the items to the self checkout line and i then saw the store manager and explained what just happened and she said she would talked to GLAVIN, but...
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Kroge
Seeking Privacy Fence

We the Brooks family have lived here since 1961 on a dead end street. Surrounded by woods, peace and quite. We are now surrounded by Krogers property without any kind of fence, sound barrier etc. Kroger 1st tried to buy our property but didn't offer us enough to move on so we wouldn't sell. So then Kroger started cutting the trees and clearing the land on 11-25-2010. We were exposed to all the noise of the heavy equipment, along with all the dust and smoke from their construction. Then on...
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Kroge
Poor Customer Service

My huband and I came to your store at 8:00 a.m. today. There were NO check out lines available. I had no choice but to use the self-serve check out, which I do not like. My husband went to customer service to get some change, and after waiting and waiting, we left frustrated. Walmart and the new Publix stores are both closer to our home, which is where we will now take our business. So much for your "grand re-opening."...
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Kroge
Sevierville I-66 Kroger-florist was a jerk

My concern is about the way the women in the floral department said. I was simply shopping and she was having a bad day during the week. She just had to be rude. I let things go usually but as a Christian it is necessary to correct abusive behavior by people that don't like their job such as Mrs. S. I will call her. She is not liking her job so she should not work their. She was never fired. A legal referral service said nothing can be done about libel or slander. I never called people names or...
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Kroge
Wrong Price

I purchased a 32 oz. Coffemate Pumpkin Spice Creamer in the dairy section because it was on sale for $2.99 a good deal. As i was walking to my car i was reading my receipt and realized it rang up as the full price of $3.61. So i went back in and went to the customer service desk.The manager on duty at 9:31 that day came to the desk and asked if he could help me. He had a price gun in his hand so i assume he was going around the store confirming items were ringing up correctly. I explained that...
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Kroge
Watery Velveeta Cheese

I Purchased The Velveeta Brand Cheese to make Rotel dip for the Super Bowl. I used the proper measurements, and noticed the dip was watery, with little cheese taste. I added a good bit more cheese. The dip was still thin and watery tasting with very little cheese flavor.This was the regular Velveeta, and not the 2%.I am very disapointed and upset, as I am afraid this was not a mistake. I hope I am wrong....
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Kroge
no survey code listed for survey

I deligently do tellkroger.com and this past week at kroger #188; all my receipts (3) showed to take the survey and then they did not have a code listed on none of the receipts I got; which was odd. This is not really a complaint but if you advertise and want to know how great a store is or not; please do not forget to put survey codes. I am on a very tight budget and I do surveys every week (just hoping). They have always been on there and none for my receipts of 8/8/12 and 8/10/12 (I have 2...
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Kroge
Minority profiled while shopping

Items totalled 66 dollars. Continued to use debit card to pay for items. Debit screen said 39.70 total. Card would not process. This was attempted 3 times with no success. I finally asked cashier why was it not processing and finally agreed to pay with credit. Cashier was processing my order as EBT food stamps. He never asked me, he never checked my card, he assumed based on my skin color and the fact that I had two small children that I was paying for items with an EBT card. I will not return...
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Kroge
Kroger threw away my wallet?

Hi, Kroger! Me again!Let's review our one month "anniversary", shall we?-I leave my wallet at the 11th St. store here in the Heights in Houston due to a problem with a homeless man and security and trying to get out of a bad situation quickly at Jesus' cashier station (yes, I know my cashier...I even know he works only till 1 p.m., so I never see him in the afternoon-By 2 p.m. I miss my wallet, go back to your Customer Service where an employee gives me a blank look and shows me a box full of...
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Kroge
DISORDERLY CONDUCT FROM A KROGER EMPLOYEE

THIS LADY CAME UP TO ME AND TOLD ME THAT I COULD NOT EAT A DONUT IN THE STORE AND I WAS ABOUT TO PAY FOR IT AT THE CHECKOUT LANE. AND SHE SAID THAT I COULD NOT EAT IT AS IF I COULD NOT PURCHASE IT. I HEARD THAT TH PEOPLE AT THIS KROGER KILLED THE EMPLOYEES AT THIS KROGER AND ARE IN THERE BREAKING IN. CAN YOU SEND SOMEONE FROM ANOTHER LOCATION TO CHECK OUT THIS STORE EVERY TIME I GO TO THIS KROGER THEY ARE RUDE....
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