Kmart | Found 672 reviews / complaints

kmart
So disapointed - online

I recently spent over three hundred online buying some great xmas presents from kmart the website was easy to use and had some great black friday prices. My issue is they (kmart) not only repetedly charged my account the wrong amount $118.00, 7 times presumably for the 7 items I tried to purchase (I couldn't get a straight answer of why from customer service she had no idea how this could happen.) After my bank ok'd the charges, Kmart canceled the order and refused to give me the items for the...
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kmart
Kmart online shopping nightmare

KMart - I do a lot of online shopping and have never had this bad of an experience!! I ordered a total of 7 items. Girl/doll clothing sets in various sizes and styles. One item was not in the box, one item was not the correct size or style, and another had mismatched top and bottom sizes. After being on hold for 15 minutes I was told that they would check with the vendor and if they had the missing item in their inventory they would refund me in5-7 business days , they can't just send me what...
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kmart
cashie

the K-mart store on Sprague Ave in Spokane WA is the LAST one in Spokane, and with as much as jobs are scarce, it seems as tho the people that DO have a job there would be happy about it, not the case for a least one cashier, who was a little piss ant and did not care hide nor hair, his actions or attitude. Slower than molasses, it took over 8 minutes for him to finish one gal in front of me and proceed as if time mattered to no one. "Ryan" you may be a cashier, but if I need to check out again...
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Kmart
Commercial complaint

I just watched a kmart commercial, and all they had were BLACKS rapping about it. How stupid this makes America look by having rap which is NOT music or attractive as a commercial. Nothing but BLACK children as well. I do not want my kids to watch this or even attempt to act so GHETTO and LOW CLASS like them. Disgusting and makes AMERICA look like TRASH. I might just move to somewhere where they have REAL music and not some damn rap shit for my kids to watch...that will be the LAST thing my...
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Kmart
Refused my attempts to return Christmas Tree

I purchased a Jaclyn Smith Christmas tree (7 ft. cashmire pre-lit slim model) on sale for $79.99 Monday, November 12, 2012 and put it up in our dining room that same week. It is a beautiful tree and I had hoped to get many a Christmas seaon out of it. However, the lights in the top portion of the tree quit working the week after Christmas. I attempted to return on Saturday January 12, 2013 and the store on Donelson Pike, Nashville, TN would not accept, stating that seasonal merchandise could...
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Kmart
Shop your way rewards deceptive program Internet

Just received an email reminder that my "shopyourwayrewards" points were going to expire so I went to the website where all of the K-mart brands are advertised at the top of the page. This was the link they included in my reminder. I was going to palce an order for a tent fan from "their website" that is the shopyourway website. I got all the way through the order to the point of paying for it and clicked on "redeem my points" and got a error message stating my purchase was not elligible. I...
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Kmart
Pharmacy Workers

I went to Kmart to get my grandma's prescription refill. I arriving the area at around 2:30 pm, a note stated that they were out for lunch and will be back 2:50 pm. Below that note was a paper for the hours at the pharmacy. It boldly stated lunch hours are from 1:30 - 2:30 pm. I waited there with so many people (elders that could barely stand, parents with crying kids, etc.) complaining about the long wait. It wasn't until 3 pm when they came. The lady there took her sweet time and seemed so...
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KMART
Internet and Corporate office and Customer service

Last week on Nov 22, I placed an order online and did it through the layaway. I knew how much money I could spend, and this was for Christmas for my 3 kids. I placed the order and paid 24.72. There was one item that could not be put in the layaway and had to be paid right away and shipped. The remaining balance, and the confirmation email I received said I owed a balance of 140.08. On Friday Nov 24, I went online to KMART.com to pay the remaining balance of my order so it could be shipped to...
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Kmart
doorbuste

Store #9751 It should be made clear in your advertisement that you only provide 10 of the " Doorbuster " items that are on sale. We stood in line for over an hour just to be told that ALL of the Tv s were already claimed. If you would have been truthful, there would have only been 10 people in that line. Easier for everyone. Oh look, no limited quantities online, I guess I'll shop there....
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Kmart
Price Match...beware kmart does not price match. but rep says they do

When looking into buying a new TV I found Walmart had a lower price then Kmart for the same TV..Kmart has their rewards card and pick up in store so i thought i would give them a call to see if they would price match. the sales where online so i called their customer service #. The first question I asked was "do you price match" I was then put on hold, when she came back i was asked if this was a sears item or a kmart item..I said kmart, again hold..once she came back to me she told me yes we...
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Kmart
Treated very badly

We where at the Thanksgiving day sale my niece went and got in line at 9:30 then her mom came and then I came a few hours later will when I got there I hollard for her and the start screaming at me to get in the back well I didn't say anything then at 5:45 that start cussing me and I told them I didn't cut she save me a spot and they starting really cussing and screaming and I told them to leave us a long and then one of them new they manger she said I had to go to the end of the line I said u...
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Kmart
poor customer service

No tag on item and told item was in the wrong place. Which happens alot. 2. Socializing about what time they got off work the other day, thereby delaying my wait time. 3. Not aware of what products they offer. I was inquiring about a program they offered along with Sears and how I didn't know the name of it but that previous cashiers have located my info by looking up my email. They insisted it was Kids Advantage and that they didn't offer it. Once home I pulled up my account and it was the...
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Kmart
fired

i was fired, i worked here for over 1 1/2 yrs. the personal manager, christina cravens told told the manager she thought i was on drugs, she called my sister on friday telling her i was going to be fired on monday. on monday i was called into the office they said they watched all the videos on me for the last 6 months, telling me i was a great cashier, but i used 2 gift cards that were given to me to purchase items, and that was steeling from the company. christina had no write to call my...
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Kmart
Wont pay for gas. made my son hear a cuss word.

First of all I do not like entering Kmart, the last time I went there and I spanked my son for crying they gave me funny looks. They had a misprint on their flyer that said that diapers cost $5.99 for a big box of Huggie's diaper. They said that it was a misprint and after arguing for 15 minutes they gave in to me and only allowed me to get a minimum of six. I told them that this is unacceptable and swore at the manager in front of my two year old son. it is a shame that I had to swear in front...
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Kmart
the worst place to work fo

I work for a kmart in nc, and its the worst place to work at! The managers are 2 faced, they threaten to cut their employees (cashiers) hours based on how many rewards cards the person has but does not make it fair to everyone (sales floor associates hour don't get cut) and the managers show lots of favoritism. I honestly hate this place. Its absolutely the worst. The prices are jacked up higher than what an item is worth and it's dirty. They never check the expiration of perishable items...
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Kmart
Lost all my food in my new freeze

I purchased a right up freezer for my home a week ago today. I decided to go to Kmart because of the fact I love shopping at my local Kmart. I found the freezer I wanted to purchase at your competitors at a discount price and with free delivery. I just decided to go out of my way and bring my own truck and trailer and just purchase it at Kmart. I had no problem purchasing the freezer in fact Ken the manager was awesome made sure I got what I needed and if I need any more assistants. Ken made...
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Kmart
Sometimes It's Not About The Money

I called to try to submit a claim for a Canaopy bought within the replacement period. After explaining that the canopy had collapsed on itself and broke into several pieces with the cause being "Unknown", whether it was wind or due to being defective, I was told the canopy was not covered because it was not "normal wear & tear." At which point I explained to them that my policy explained that what was covered was "product breakdown AND/OR normal wear & tear." I was passed to a...
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