Hewlett Packard (HP) | Found 501 reviews / complaints

Hewlett-Packard (HP)
HP - No love in Canada - HP ENVY

Asked when INSTANTINK would be availble in Canada. Got no reply. Then they sent a survery asking how my customer service experience went. I noted that no one got back to me. So not only are the managers not really into replying, but it seems the managers aren't too concerned with managing the lower level managers. HP won't be getting my business ever again. Not at home, not for any work office purchases....
Read more
0 0

Hewlett-Packard (HP)
HP - Hewlette-Packard

I purchased a new compaq R201 monitor on 19/12/2012 from Ernakulam, Kerala alongwith a new assembled computer system. The monitor is having warranty for three years. Invoice No is J680 dated 19/12/2012 of Newtec Computer Systems, Cochin-16. After six months the monitor started to show horizontal lines. I called HP customer care No. 1800 114 772 and booked complaint with ticket No. CA1304431 on 17/10/2013. The executive promised replacement within one week and asked to contact the local dealer...
Read more
0 0

Hewlett-Packard (HP)
Hard Sell

They're beginning to hard sell customers on their HPTune up product which the customer then has to pay for. On my first call today I got a rep who wouldn't even remote view my notebook the way previous reps had done - just asked me if I'd downloaded anything recently/when the problem started/and again when the last time was I'd downloaded something - He then informed me there was a new virus going around/he'd heard this issue before/that he'd been doing this for years and knew what he was...
Read more
0 0

Hewlett-Packard (HP)
3 months to replace laptop mainboard

I sent my Envy 14 ultrabook to HP on 10/30/13 when the screen began flickering. Numerous calls and escalations to the case management department yielded no results. Tolga with HP Case Management was the 4th HP tech to tell me he would call me back within 48 hours without doing so. I must have rustled some feathers because I got a call from someone telling me that my laptop would ship NO LATER than 1/22/14. Does that sound like an acceptable turnaround time? HP has their work cut out for them if...
Read more
0 0

Hewlett-Packard (HP)
HP dv7 laptop is worthless - Hewlett-Packard Pavilion dv7 laptop

I bought this laptop from Best Buy almost 2 years ago, and have been plagued with issues. First, I noticed the screen flickered and pixelated lines would run across the screen unless the screen was titled just so. I thought nothing of it and kept using the computer. Then, the CD/DVD drive quit - for no reason. It stopped working and hasn't worked since. Then, I noticed that if I closed the screen halfway, the computer would shut down. No logging off, the computer would just shut off. After that...
Read more
0 0

Hewlett-Packard (HP)
4620

This is the worst piece of crap I have ever seen. It's a shame that HP now makes products like that (and I used to work for HP many years ago when we took pride in reliability of our products). It stopped printing black 2 months after I bought it. Spent 3 hours on the phone with incomprehensible Indians service. A replacement printer came in today. And it has exactly the same problem - it wouldn't print black, after 2 hours on the phone with another Indian genius I am returning it. Shame on HP,...
Read more
0 0

Hewlett-Packard (HP)
Hp 4620 printe

I have a printer still under warranty. I used it 3 times and it kept crashing my computer and would not print. I thought it was the ink so I bought new ink and still would not print. I called your support and you could not fix over the phone so you sent someone from IYogi out to fix it. I was charged 169.00 for a repair man to come fix my printer that is under warranty. He called you and said the thing was no good and had major problems. You told me I had to send my printer to you and you would...
Read more
0 0

Hewlett-Packard (HP)
Problem with CPU - HP Pavilion

Hello I am the employee of RISE Inc Visakhapatnam branch.We have purchased HP desktops in YAHOO COMPUTERS AND LAPTOPS,Hyderabad on 26/06/2013.We had a problem with CPU of one of the desktops and i need a replacement of that CPU with a new one because we have a warranty for it and also recently with two more CPU's.We have purchased 50 desktops model number:HP PAV p62355IL pc.We had contacted HP customer care but we didnt get any response.Please look into this issue as soon as possible....
Read more
0 0

Hewlett-Packard (HP)
hp envy dv6 7210tx warrenty issue - hp envy 7210tx

3mnths ago june 2013 .i have purchase hp envy dv6 7210tx . After few days they start freezing .i m going to warrenty that namr is compsi gardentown lahore . They replace my hardisk after replace the hardisk the issue ocuured in motherboard .my nvidea vga card 2gd is not detected . Today is 23 sptember .its round about three .but still they didnt replace my motherboard . I am going many tine in compsi warrenty center . They tell the part is not shiped from singapure and still same .plz some...
Read more
0 0

Hewlett-Packard (HP)
customer service- Laptop

Sir, I am a regular customer of Hewlett-Packard (HP) . I purchased a HP 2000-2116TU laptop on 14th November 2012. NOW IN WARRANTY PERIOD. I am facing some major problems like: 1. Laptop Screen problem 2. Bluetooth connectivity problem For immediate Service Please. Details: 2000-2116TU Serial No. 5CB2281FZN Product Id. B8NO1PA#ACJ Email: debasisbhuyan@gmail.com Contact No. 9437766558 your's faithfully, Debasis Bhuyan...
Read more
0 0

Hewlett-Packard (HP)
Incompetent Technicians - hewlett-packard

I have a 2009 HP Netbook 110-1040TU, which I am planning to sell . So what I did is I tried to restore it from Factory Reset. Unfortunately, I forgot to plugged in the netbook while it was running Restore using Roxio. Expectedly, the Win XP corrupted. So I went to HP Service Center Buendia, to report my problem and asked them to restore it from a factory Reset. They accepted the unit and after 2weeks, they released the unit, I was satisfied then as I can see my Win XP running again. Later, as I...
Read more
0 0

Hewlett-Packard (HP)
Malfunctioning Pavilion M6 & HP Officejet Pro 8600 Plus - HP Pavilion M6 Laptop & HP Officejet Pro 8600 Plus Printe

From the first day I bought this laptop, it has been nothing but inadequate. The first four months I had it, it would do nothing but "spin" when attempting to open Internet Explorer. I spend ENDLESS HOURS on the phone getting different advice, returning the computer to HP for repairs, etc., for 5 months (they can check their records). Only after 5 months did I get a fairly new employee on the phone who found the problem and it was a simple setting, but not one the every-day computer user would...
Read more
0 0

Hewlett-Packard (HP)
dv6-6199ee reparied 6 times and every time a part changed

sorry for bothering you,but im having a problem with my hp laptop i bought dv6-6199ee from Lebanon so far it has been 6 times to repairs laptop:dv6-6199ee serial number : 5ch1220hkd service numbers and dates from the dealer : repair center is ALCS in lebanon service number date 206160 24/4/2012 2/5/2012 207959 29/5/2012 5/6/2012 206619 16/11/2012 28/11/2012 228758 9/7/2013 12/7/2013 229156 16/7/2013 19/7/2013 231611 3/9/2013 18/9/2013 parts changed so far: microphone twice keyboard twice touch...
Read more
0 0

Hewlett-Packard (HP)
HP PRINTER: HP OFFICEJET 4620 - HP PRINTER: HP OFFICEJET 4620

The HP Officejet 4620 is a great printer for high speed printer and wireless printing capabilities. My complaint is : TINSTALLING NEW INK CATRIDGES... IT IS AN ABSOLUTE AGGREVATION FOR SYSTEM PROMPTED QUESTION. While installing you answer all question regarding Yes - New Cartridge purchase ND Yes - Cartridge is NOT A COUNTERFEIT. System message then still tells you it is and coAntinues to agreviated more questions to the point of tell you the cartridge install in COLOR : MAGENTA, when my box...
Read more
0 0

Hewlett-Packard (HP)
The NEW HP Premium Plus Semi-Gloss Photo Paper DOES NOT work in my HP 3180 3 in One Printer. It JAMS! - NEW HP Premium Photo Paper, Semi-Gloss, 80 l

I just purchase HP Premium Plus Photo Paper, Semi-Gloss. I have used this paper for years with my HP 3180 Printer and loved it. Well, the new pack JAMMED up my printer. I thought my printer died. After a while I noticed the paper felt different, then I looked closer, there is no longer any tooth to the back of the paper AND it is now 80 lb instead of 75 lb. IT WILL NOT WORK in my HP 3180 3 in One Printer! The Staples store no longer carries the 75 lb paper. IS THIS A TACTIC TO FORCE US TO BUY...
Read more
0 0