Bloomex | Found 423 reviews / complaints

Bloomex
Huge disappointment - LF100-37

I ordered a beautiful bouquet of flowers for a special birthday: A mix of fresh pink flowers such as roses, Asiatic lilies, carnations, snapdragons and waxflower When I saw the picture of the flowers I thought I would faint. I paid $95 delivery included, and I saw a $10 bouquet delivered. When I complained Bloomex offered me a 15% discount for the next order. Well, there will never be a next order unless they refund me in full...
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Bloomex
Bloomex misrepresents their flowers

I received flowers from my son today. Love and Laughter flowers and vase. OMG, I got 4 roses and some twigs. So I went to their website and saw what it was suppose to look like, holy crap can we say rip off? I went to their "Live Chat" and got Nicole. I told her I have pictures of what was sent to me. So she supplied me an email address to send the pics to. I asked a few more questions but got no response. I am telling my son to do a charge back. He paid over 60 for this so called arrangement...
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Bloomex
flowers - Flowers

I have ordered the bunch of flowers called LOVE&LAUGHTER for my sister's birthday.I could not believe what she has received. Despite presenting it as a full beautiful bunch on Bloomex 's website, what she has received could hardly resemble the original. Practically few twigs, it was so embarrassing. I have written to Bloomex about it, surprise surprise no reply. If you can , please avoid at all costs. buy somewhere else....
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Bloomex
HORRIBLE COMPANY & CUSTOMER SERVICE

Will never order from Bloomex again. After entering my order, which included the address of delivery, I was prompted to a page that told me that my order would be received between 12-5pm on the date I had requested. I had placed my order 2 days prior to this. This company offers "SAME DAY DELIVERY before 1pm" on their site, so of course, this seemed like plenty of time (not to mention, checkout told me it was). Then, on the day that my order was supposed to be delivered, I received a tracking...
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Bloomex
Bloomex - Horrible Service & Cheap Flowers - Floral Arrangements X 2 - both horrible experiences

I have recently had two orders that went completely wrong. The first was a floral arrangement that was paid for to be delivered on Dec. 21. They failed to do that and sent me a note that they did not deliver the flowers 5 days later, followed by 2 notes stating they had. I call the recipient and they had received nothing from Bloomex . Then they told me they delivered flowers to the wrong address (even though the address I provided was correct) and they were keeping my delivery fee. So rather...
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Bloomex
Delayed delivery, broken vase no refund and rude customer service - Bloomex flowers

Worst service ever!!! DO NOT BUY from them. Delayed delivery and refuse for cancel order or refund. They said if you don't want the flowers, ask the recipient to reject the flowers. (The flowers were a condolence). when item delivered the vase was broken. They refuse to resend the flowers or refund. They asked the recipient to return the broken vase and they will send another vase. The people who answers the calls on the 1800 number are all very rude. One of them even hung up on me because they...
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Bloomex
Bloomex consumer complaint - Full size greeting card

I see bloomex received more unhappy reviews, i should have checked this before i placed my order. I placed an order and they replied me after two week period time saying that they could not deliver it, and when i called back they replied that i was too late. They do not respond to any calls we make. They only try to blame us and not take the complaint. And also the worst customer service they just hung up on me when i inquired about my order. The worst experience i would not recommend bloomex...
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Bloomex
Bloomex is incompetent

I ordered three Christmas centerpieces- FOR CHRISTMAS. One as delivered ok, one was delivered a day late and scruffy and not what I ordered. The third one was substituted with a gift basket full of junk. When I complained they said it was too cold to deliver! But then said they would- well it is now 8 days after Christmas and only today do they send me a email that says they can not get greens to make a centerpiece so will send fresh flowers when the weather warms up. ARE YOU KIDING ???? I...
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Bloomex
Gift baskets horrible

Our company ordered over a thousand dollars worth do gift baskets that were supposed to be full of gourmet cheeses, seafood, chocolates and more. What we got was baskets full of cheap crackers and cheap teas. I have never been so disappointed with anything in my life! Not only was I disappointed but embarrassed as well. When I tried to call and complain, of course they don't answer the phone. I emailed them and they said the description doesn't always match what is sent and they would not do...
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Bloomex
Not Even Close To What I Ordered - Christmas Flowers

I ordered via the internet a Christmas flower arrangement for my mother. I asked and paid for a Christmas eve delivery. Much to my surprise the delivery was not made until December 31 and no one from Bloomex bothered to call to notify me that this was happening. On top of this the flowers which I expected did not arrive - instead a basket of coffee's, nuts arrived. This has to be once of the worst mess ups I have seen for a flower delivery company. This was my first and last time using Bloomex....
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Bloomex
Not the flowers that we ordered - Bloomex flowers

We ordered and paid over $66 each for 2 beautiful Christmas centerpieces as a gift to 2 relative families and Bloomex delivered 2 horrible (not even like we ordered) centerpieces with daisies instead of roses!! We also paid extra on each order for a Christmas card to be included and there were no Christmas cards!! Bloomex delivered these cheap and inferior centerpieces 2 days late and just left them on the doorsteps without calling first which was the arrangement. We are so embarrassed and...
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Bloomex
Bloomex lies and does not deliver what you paid for. - Bloomex

I ordered 2 beautiful Christmas centerpieces from Bloomex 's website (which shows you exactly what you are ordering) for 2 relative families, one in Ottawa and the other in B.C. and upon arriving 3 days late neither of the beautiful centerpieces were what they were suppose to be nor were they beautiful! They were not even close to what was ordered. Instead of roses there were only a few daisies!! Not even close to the money that we spent! They were a few left over flowers put together with one...
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Bloomex
No show delivery for Christmas - Flowers

I ordered the basket roses and carnations for my 83 yrs old mom for Christmas like every year. This is the 3rd time Bloomex screwed up.. 1 st was the card had the wrong name and whom from 2 nod they send cookies instead of the flowers ordered and this year well I ordered on 22/12/2013 to be delivered 23/12/2013 with numberous calls,to 1888 and halifax be to delivery guy Tony no one could tell me where my 83 yr old mom flowers were.....24/12/13 am a Rebecca from the Hfx Br was to call me back...
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Bloomex
Bloomex: major complaint - Christmas flowers from Bloomex

I ordered some of the 50% flowers to be delivered to my grandparents house for Christmas. I was absolutely shocked when I saw the product that was delivered. It looked nothing like the Christmas bouquet I ordered- two terribly sad looking droopy flowers. Simply stunning. I took photos today, and am expecting an email ASAP to rectify this. Have used Bloomex in the past but will not in the future if this is how the orders come in....
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Bloomex
Left flowers on doorstep with no attemp to contact homeowner - Florists

On December 24th sometime after 3:00 my order was left on the front doorstep of my delivery address with no attempt to contact the home resident. This is embarrassing for your company and embarrassing for me as I chose to use your service. There WAS NO ATTEMPT TO EVEN CALL THE RESIDENT OF THE HOUSE AS SHE WAS HOME AND HAD THE CELL PHONE WITH HER THE WHOLE TIME! Unreal....
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