Arby's | Found 239 reviews / complaints

Arbys
unhappy

I love eating at arbys but today i will not be back in the mount vernon arbys again. It was not because of my service from the cashiers it was because of the backline person he didnt use his gloves was cursing and slaming things. This was not a good experance for me and my family....
Read more
0 0

Arbys
Manager misconduct - arby's beef & cheddar classic

My husband & I visited the Delphi, Indiana Arbys on Main Street. I gave the man (who turned out to be the manager, Bob Lucas) my order. He repeated it to me correctly, but entered it in to the computer wrong. I paid for my order. He did not say thank you, and he put the cups on his end of the counter. First of all, a lady should never have to reach across the table or counter, but he walked away, leaving me to "fetch" my cups. When I discovered my order was wrong I took my sandwich back....
Read more
0 0

Arbys
Manager was incredibly rude.

The manager at the Manchester NH mall Arby's was incredibly disrespectful to me and to his coworkers. While i was waiting for my food one worker asked when would be a good time for his brake and the manager i believe his name was Andrei told him he was nothing but a second thought. If the manager can't even have customer service or talk to his workers with respect who is supposed to be teaching property etiquette there? I will not be eating there until he is gone and i will be sure to spread...
Read more
0 0

Arbys
Not enough advertisements for Arby's restaurants along HWY 520/280 in GA.

My husband and I were on our Thanksgiving trip from FL back to GA. In Valdosta we decided to have dinner at an Arby's in Tifton, after leaving the interstate, but we couldn't find any advertisements for an Arby's, not only not in Tifton but along the way towards Columbus, GA. We had our hearts set on that Kings Hawaiian sandwich and wanted to try it. We ended up at Burger King instead. I just can not believe that between Valdosta and Tifton there wouldn't be an Arby's. We are making this trip...
Read more
0 0

Arbys
Brisket sandwich

After being bobmarded by tv ads. O troed the mew smoked brisket sandwich. The sandwich was about a third astall as represented on tv and instead of having a slice of smoked gouda it had 5 little pieces smaller than a nickel and 2 little onion chips. The meat and sauce were good, but the size of the sandwich and the amount of cheese was disapppoing - NO VALUE HERE....
Read more
0 0

Arbys
Arbys on Timberlake Road in Lynchburg VA - TERRIBLE customer service

Tonight I went though the drive through at Arby's and forgot to split my order while ordering. I got to the window and apologized and I asked if I could pay for part on a card and part in cash. The woman at the window was obviously new and she was unsure of how to do that. She asked for assistance from a co-worker. The co-worker came to window an raised her voice at me with the worst attitude and said "uh we can't do that." I asked if she couldn't make it two orders because I needed it spilt to...
Read more
0 0

Arby's
Arby's sandwich contained hair - Arby's Beef and Chedda

I went to the food court Arby's on 10/22/13 at 3:30 pm at the Mall at Greece Ridge in Rochester, NY. I ordered two roast beef and cheddar sandwiches among other items. Immediately when I got in my car, I opened one of the sandwiches and found a long, blonde crimpy/curly strand of hair (I have long dark hair in a bun). After pulling it off I found another strand inside the bun. I had ordered $18 worth of food and wasn't able to touch any of it after that! I never complain to food service and I...
Read more
0 0

Arbys
Rude Service - Beef and Chedde

I stopped by Arbys with my wife. After placing my order which should have come out to 23.00 the cashier informed me my total was 39.00. When I questioned this she started swearing. Another employee overheard this and came to "help". when I again explained that I was being charged too much she rerung the order and indeed it was 23.00. When I got my order there were no fries and the cashier again started cursing. I like Arbys, but I don't have to be swore at expecially with my wife right next to...
Read more
0 0

Arbys
Arby's has went downhill!

7/9/2013 I have always loved Arby's but my experience at the location on Rainbow in Las Vegas, NV has me questioning if I will ever go back! 1. Did not acknowledge us for quit awhile even though no one was in line or waiting and only one car in the drive thru. 2. Gave me the wrong sandwich 3. Forgot our shakes 4. While waiting for the shakes another person from the drive through came in because he literally had only ONE slice of roast beef on his sandwich. 5. Another person came in and said he...
Read more
0 0

Arbys
Wrong order and BAD customer service! - customer service

Went through the drive through, ordered- a #17 which is a Philly Steak and cheese, A # 4 a Roast beef with cheddar, and a dip sandwhich..... We got the meals, we spent over $20.00, driving off back on to the Belt in St Joseph Mo looking through the bags, we got everything right except the Philly Steak and Cheese!!! We turned to come back into the store, they weren't busy, a man was waiting for his food, three workers turned around and looked at me when I came in and said it would be a minute. I...
Read more
0 0