American Education Services | Found 93 reviews / complaints

American Education Services
Incompetent and Unethical Business Practices

I had a PLUS loan with American Education Services (AES) on which we were making quarterly interest payments while the loan was in forebearance (principal deferment until my son was out of college.) For some reason that was never explained to us, AES changed the invoice format on these quarterly interest payments to ones that had a big THIS IS NOT A BILL watermark across it and a $0.00 amount due in the invoice section. However, in very small font above the invoice section, it stated that you...
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American Education Services
AES, PHEAA, Pennsylvania Higher Education Assistance Agency No Government Regulation, Completely Corrupt Company

This has been an ongoing and long term issue with American Education Services. To recap, I've had trouble making payments in the past, due to the large monthly amount, periods of unemployment and underemployment. I'm willing to admit that I was irresponsible financially when I was in college and just after college, but over the last five years I've been attempting to make payments regularly and for the amount in question. There is the standard complaints: The payments are too high, the customer...
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American Education Services
Rip off after death

My ex-husband died in May of this last year.He had a student loan that we assume he was paying off through this company. We're really not sure, because there had been no contact with my ex for over 15 years prior to his death. They have been sending out letters and calling people that were his "references" on this loan. This has been going on for months. They have been harassing my mother, My brother-in-law, my brother-in-law mother, and myself. Both myself and another family member have argued...
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American Education Services
Denied me the Veterans rights I was entitled to

First I will give you a little background on my situation. I am a veteran of foreign wars (served under OIF III in 2005.) I returned and decided to do a semester of school in the spring of 2007. Of course I got my loans through the American Education Services. (I believe this is what most people do since you usually do this after applying for grants and such.) At the end of the semester I decided not to go back cause of the cost of going to this school (penn state) which might be another...
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American Education Services
Fraud, Scam, Lies, Harassment

AES claims that I have two federal loans with them. One is from 1999 and the other from 2002. I did not begin taking federal student aid for graduate school until 2003 and I have never taken out a loan for undergraduate studies. AES calls me about five to ten times a day. Several times I have spoken with them attempting to clear up matters. Two months ago I was told they had made a mistake. The phone calls stopped until about two days ago. Now I am receiving phone calls from their loan default...
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American education services
Intuit Payment Solutions Credit debt reduction scam conned out of credit card numbers charged $969.00 for cd-rom we did not request or want

Contacted by phone from American education services,Intuit Payment solutions Burbank Boulevard, Suite 100 Woodland Hills, California 91367. and 1261 E Dyer Road Suite 230 Santa Ana, California 92705 Ph-800-606-5120 Fax 800-606-5131 Was told by James #1722 that he could reduce my credit card payments. This American Educational services told me they could help lower my credit card bills. I fell for the trap; they required me to give them all of my personal information including my credit card...
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American Education Services
AES AES permitted a loan without my knowledge to my EX wife who knew all my information!!

American Education Services (AES), student loan provider for Personal Higher Education Assistance Agency (PHEAA) permitted a loan in my name that I did NOT apply for, without so much as any form of contact with me and has since made false report and claim to the IRS resulting in the theft of $2551.00 in income tax refunds by AES , and the slanderous ruination of my credit report. This has cost me thousands of dollars in court costs, hotel fees, unpaid days off of work, etc, in attempt to clear...
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American Education Services
AES, BRAZO Rip off. Raised interest rate, increased payment length of time.

AES, the bank and the university I attended all ripped me off thousands of dollars with my student loan. The original loan was through a bank and the college I attended. I paid on the loan while attending school. I thought this was the smart thing to do. Little did I know that the bank was going to sell my loan to AES/BRAZO. During the transfer, thousands of dollars that I paid on the loan mysteriously disappeared. The school listed me as "withdrawn" at one point and the they also listed my...
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American Education Services
Signed my name as cosignor for a student loan

In 2009 my son obtained a student loan through the Art Institute in San Bernardino Ca. He went for about 4 semesters and eventually dropped out. Somehow my name was used as a closing or to this loan and my son swears he did not sign my name. In 2010 I got a letter from AES stating that I was delinquent on a loan which I had no idea about. They told me I had to pay for the loan in full for $24,000. Dollars. I explained to them that I did not have a loan through them and I never signed anything....
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American Education Services
AES, PHEAA AES Cruel and Unreasonable

My situation is a little different as I was not ripped off, per se... I got into a situation where my student loan went into default. The long story short involves an outdate email address and assuming that unopened letters from AES were reminders of the status of my deferment. I was wrong. My deferment was only for 6 months, not the year that I had assumed. My loan defaulted as a result of my negligence. I readily admit my fault and responsibility. I was facing wage-garnishment so I called AES...
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American Education Services
Attempt to collect student loans from DEAD person

Received a letter @ my home address, addressed to Dale Welsh. Letter from American Education Services was threatening legal action re: alleged unpaid student loans for Dale Welsh. Dale Welsh died in 2006--American Education Services is just a tad late asking for repayment. To my knowledge, they will not verify where, when, or how much is owed for alleged student loans owed by the DECEASED Dale Welsh....
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American education services
MISAPPROPRIATION AND HARASSMENT!!

I originally had three student loans with American Education Services. I recently consolidated two of them with a different company. When that company sent over payment for the loans apparently they sent the wrong amount and were short approx. $20. I was not notified of this. I made my monthly student loan payment IN FULL expecting the payment to be made to the one loan I still had with AES. AES took my payment and split it between the three loans to cover the balance left behind from the...
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American Education Services
AES, AES Refusesd to apply my payments to my account

My student loan was sold to AES a few years ago. When this happened, I was contacted and set up automatic withdrawals in order that I may pay off my loans. I set this up, and have made my payments on time since (its easy when its automatic). Every month, I receive confirmation through email that my payments have been posted to my account, but it only included the payment amount- it did not include the load amount, or the balance. I found it unusual, but not alarming. Given the payments I have...
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American education Services
AES Unethical student loan sharking

I have come across many individuals who have similar stories about American educational services and its loan sharking and unethical collection tactics. I will not recount my experience because it is a carbon copy of what other people have been saying about AES for years. I'm done talking, this is 2011 I think it is time that we slammed a class action lawsuit against this company. Their harassment and collection tactics are due for punishment by the law.Please let me know if you are interested....
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American Education Services
AES Misinformed/Loans Bought And Sold From X-Press Loan Servicing/Monthly Jumped from $45.00 to $700

I wasn't surprised to read all the complaints. After finding out on my own that my student loans had not only been bought and sold behind my back from X-Press Loan Servicing, to American Education Services (AES), a company I'm now reading about that has had several complaints about them, it baffles me how my monthly can jump from $45.00 to $700 . I've been on the IBR (Income Based Repayment Plan), plan for quite some time now, and re-applied again after my loans had been transferred without my...
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American Education Services
Incompetent and Unethical Business Practices

I had a PLUS loan with American Education Services (AES) on which we were making quarterly payments while the loan was in forebearance (principal deferment until my son was out of college.) For some reason that was never explained to us, AES changed the invoice format on these quarterly interest payments to ones that had a big THIS IS NOT A BILL watermark across it and a $0.00 amount due in the invoice section. However, in very small font above the invoice section, it stated that you could make...
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American Education Services
AES, DCS Agreement Broken

In 2003 I took out a loan with the AES to go to school. When I left school, I continued to pay my loans off while working. After awhile I attempted to go into business for myself. I'm still in self-employed. But I had a hard time paying the loans (of about $5,000) for about two years as I worked to just make ends meet. Between Feb 2009 and April 2009, I managed to save up enough money to pay off half of the loan. The AES called me about the overdue student loan and I told them that I could pay...
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American Education Services
I called to address repayment issues, and they reported me to collections!!!

I was unemployed for the last six months, but I was able to make loan payments. About a month ago, my money ran out, I missed a few payments to AES, but eventually we were able to work out an economic hardship forbearance. The calls stopped, and life was getting better. Remember this was end of October, beginning of November. I get a call from my aunt saying AES called her. That doesn't make any sense, so I call AES and ask them what's going on. I'm informed that the last customer service agent...
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American Education Services
Beware Student Loans

een around and around with this company, I belive they repersent ASTRIVE but not sure. there were to be no payments until 6 months after graduation, but get a bill and a million phone call's a month, plus payments were only supose to be 50.00 a month the least amount has been 130.00. have put loan in forbarence and this company still can't get their "stuff" striaght. threating phone call's, they don't even care who they are speaking too, when they call!. I've told them many time's this loan is...
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