City: Shenshi | Found 27 reviews / complaints

FocalPrice.com

purchased laser order #20462575 Took my money just fine....NO LASER,NO RESPONCE.....TRIED TO CONTACT and NEVER ANYONE ON THEIR 24/7 SERVICE, People like this should be hunted for sport. I don't mean to sound bitter, But if I pay for something I should receive it. DON'T BUY CHINESE!...
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FocalPrice.com

I ordered a nice tablet for the amount of $179 and paid extra for fast delivery $22,29,order was in stock and should be delivered in 3-7 days, untill now I still not have the tablet and after several e-mails ,with: Tablet is out of stock, will take 3-7 days, EMS is not shipping to Holland...... they don't answer the questions,make promises to send, but when..... Stupid me, I gave them information about creditcard and ask myself, can they do anything wrong with this information and what can I do...
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FocalPrice.com

Very incorrect dealers! They sold me 10 LED lamps, in the description was written "50 000 hours life". But all the lamps burned after 3 months. I asked for a refund. They began to ask me different things and nothing happens for 5 months. When I made a video and showed them that all the lams are not working, they proposed me a coupon for 1/3 of the money. I refused and asked for a full refund. Now for the last 2 months I asked them "what happens with the refund" multiple times and they are not...
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FocalPrice.com

I ordered laser pens but received no email confirmation, no tracking no., no way to contact merchant. It has been two weeks with charges on my credit card but no laser pens. I put the full amount in dispute with my credit card company....
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FocalPrice.com

Dreadful company. Never buy from them. Bought a genius 7 tablet. Sent with chinese instruction book .Have been trying to get an English version totally without success. They make it almost impossible to contact anyone there with an answer to what should be a very simple problem. Keep well away from them! Colin...
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FocalPrice.com

They sent me used and broken one tablet 7' Based on fake feedbacks I decided to buy one, and it was the big mistake. Battery life - 20-30minutes - stated 4hours Microphone doesn't work It is impossible to connect with external 3g or flash memory Finally it stop starting up at all. After sending all the info requested (pics, videos, explanation.....) they need more than a month to come to decision whether it is faulty or not. I still expect their reply. Please do not deal with them if you do not...
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GbPay*FocalPrice Lshenzhen/LaserPoint.com

I ordered a laser pointer from this company. The laser did show up with no email conformation. Laser was DOA and I have been trying to get the company to let me send it back or they send me a new one or a refund. I am just getting the runaround with emails. Now laserpoint.com does not work on the internet. It says the site that it is under construction. Buyer Beware...
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FocalPrice.com

Worst shopping experience EVER! Went to buy a tablet on Feb 17. They took payment immediately. I get a message the following evening (read the next morning) saying that in order to continue they need a scan of the front AND BACK of my credit card. This is NOWHERE on their site that you can find PRIOR to placing an order. This is also their policy for ALL credit card orders (giving some excuse how they've been frauded before so they do this now). I told them I wont provide that and if they can't...
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FocalPrice.com

I ordered a $23 "Mesh Design WII to HDMI Conversion Cable" from focalprice.com on 12/25/2012 which is used to connect Wii to TV. I received it on 1/4/2013, but it did not work. I contacted focalprice.com the same day. They requested that I send photos to prove that it is not working which I did right away. They responded by saying that they would make a decision soon. I didn't hear from them for more than 2 weeks until I send another email requesting a refund and threatening that if the issue...
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FocalPrice.com

purchased a tablet from focal price for 54.99 then a cross border fee by wftone tech ltd charged to my master account .46 cents then wftone tech ltd charged 57.63 on 1-16-12. total of 58.09 focal price stated shipping was free. sent email requesting tracking with no answer. never received a email giving shipping date. orginal ad stated shipping would be 7 to 10 days....
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FocalPrice.com

I made an order to focalprice.com last December. Actually it was a mobile phone. All this period in my order tracking was said "paid and unpacked". I tried to communicate with the company to see what was wrong but in vane! Noone ever answered me neither by mail nor in telephone.Today, one month later,I saw on their site, on my order status, that my order is invalid but they have taken the money from my card. What can I do? Is there any way to get my money back? Please help me....
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FocalPrice.com

ordered a tablet paid with my debit. which was immediatly drafted off my card.was told needed further identification to complete transaction opted to cancle it (they said they would have to cancle in 7 days without further id) my debit still hasnt been refunded sent many many many messages... screenshots...order ids..cant get a reply or refund...
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FocalPrice.com

I ordered a present for a family member from this site. They took the money out of my account, plus a small "International Transaction Charge" and then told me I would have to scan the front and back of my card and send them the pictures. This was to prove that it was indeed MY card. I told them I was not scanning my card for them and to please cancel my order. They replied saying the refund process had started (via PayPal, which I never use) but it could take up to 25 days to receive my money....
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GbPay*FocalPrice Lshenzhen

I ordered a green laser from this company and did not receive a conformation email or a product. But a $0.23 transaction fee and a $28.18 charge did come out of my account. I cannot find this company anywhere online. The website look legitimate. Turns out it was a scam. Now I am going to have to shut down my back account to avoid other charges. Don't trust anything with Lshenzhen in it....
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FocalPrice

I placed an order with Focalprice for a tablet for $110.13 USD, Order#FPTG833152W9. I was notified some 3 weeks later that I needed to verify my Credit Card though no mention was made at time of sale. As I did not receive the message until a deadline had passed I requested a refund. I have been issued a refund # through PayPal but have not seen a refund to my PayPal account as of today 6/10/2012. This company operates outside the USA and despite repeated attempts to contact them I have not...
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Shenzhen Kongs Technology Co.Ltd

Almost purchased $400 worth of electronic goods from this company. Luckily as i was hesitant, i did my research of this company and found out they keep changing business address in there website. I emailed the boss, Mr Lu but after i told him to explain the legitimacy of his company, no reply. There sales person, Sophie was so nice in emails etc, but when i asked her to explain the legitimacy, no more replies. It just pisses me off, that a so-called company like this can look so real but scam...
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FocalPrice

They said product was shipped 5-15-2012 (tracking #RA359217969CN) & it never came. When I tried to track it, they wouldn't let me. When I tried their consumer help link, they never answered me. I tried their complaint forum, they wouldn't let me enter my account. I should have known better to order outside the US! I'm sure there are legitamate foreign sites, but 1 bad apple just spoiled all of them for me! DON'T LET THIS HAPPEN TO YOU! Expensive lessen learned; & in this economy (for a...
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