Address: RR 2 Box 2378 | Found 20 reviews / complaints

Custom Chocolate Shop

I placed an order for 2 sets of chocolate molds on 2/12/13. It was a little order of $8.00 but had an $8.00 delivery charge! My card was charged on 2/13/13. It has been 10 days and nothing! I sent 2 emails with no response. Now I am forced to purchase somewhere else and hopefully get these in time! I needed them by Feb. 28th....
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Custom Chocolate Shop

I placed an order on 2/4 for chocolate molds and never heard from them. Went to call them and you can only email them. Tried this several times, no response what so ever. So I did a whois.com on customchocolateshop.com and it lists Kristin Hinkel in Sunnyvale, CA not PA with a telephone number of: 510-595-2002, when you call mailbox is full. Imagine that. Next step Attorney General in PA and in CA since she is obviously in 2 states....
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Custom Chocolate Shop

Placed order for molds on 12/29/12 received an email on 1/3/12 asking for security code on credit card I again provided it to them. My card was charged on 1/4/12. I have sent two emails requesting update on order and have received no response. I called my credit card company and filed a dispute. I am now waiting on my credit. Do not order from this company they are a scam....
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Custom Chocolate Shop

I purchased chocolate moulds from this company in September and have still not received them. I was told they would be sent in 1-3 days. I have sent approx.50 emails to Kristin@customchocolateshop.com and she has given me so many excuses about why i haven't received my order. She actually sent a msg saying they were sent, with a postage acknowledgement, but it's all a scam. I have started a small business and rely on companies to be honest. I have had to spend hours on this and it has caused me...
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Custom Chocolate Shop

I placed an order with Custom Chocolate Shop and have been scammed like everyone else. First that girl Kristin blamed Hurricane Sandy on the delay so I gave her a chance to recover. Then it was one excuse after another. I have now have to try through my bank to get back money. To all those scammed by KRISTIN AT CUSTOM CHOCOLATE SHOP, call your banks as they have a dispute department and can try to deal with it legally for you....
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Custom Chocolate Shop

I placed an order on Feb 28, 2012 for 5 items. I received a confirmation email the same day stating that the order would be shipped within 1-3 business days. Since then, I have sent two emails, and 1 letter mail, and have not received a reply to any of them, or the product I ordered....
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Custom Chocolate Shop

I placed an order for chocolate transfer sheets and received confirmation notice via email as seen below. I have yet to receive any product and have yet to hear from said company after several attempts to reach Kristin via email. order#yhst-42105?617604172-?31512 Name Code Qty Each Options &&&&&&&&&&&&&&&&&&&&&&&&&&&- Floral Scroll Purple OCTS1120 1 4.29 Choose size = 10 by 11 inch...
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