Address: P.O. Box 98873 | Found 64 reviews / complaints

Credit One Bank

I pay my bill every month but they still add on late fees. They call every day at least every hour. I have talked to 3 people since last wednesday and told each one that i would be making a payment tuesday aug 20. They still continue to pressure me to make a payment right then wich im unable to do. Then they proceed rudely to ask why i cant pay my bills. Today the lady said my account was past due and i needed to pay a minimum payment of 75.00 immediately. I looked at my account and whats due...
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Credit One Bank

I moved back to Nebraska last fall and put in a forwarding address. I never received one statement or phone call regarding my bill. I tried to log in to my account online to make a payment but it said my account had been suspended. Today I receive a call stating I have to pay 3 times the amount that I owed on the card or they are going to file fraud charges against me. They wanted me to give them a card number but I don't even know who the company was that was asking for it. I asked them to...
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Credit One Bank

This company is staffed with liars. Sorry to use such a strong word, but no other way to put it. I received a statement before receiving a card. The statement said a payment was due in 4 or 5 days from receipt. I called to let them know I didn't feel it was right to have a payment due in so few days, especially when I hadn't even received the card yet. I was told that my payment due date was moved up to the 1st, and a new card was being mailed out. I was planning to pay my balance in full on...
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Credit One Bank

They will still access monthly annual fees, interest on the annual fees, and late fees even after the account has been closed. All going on even thought they have guaranteed you that your account has no balance and has been closed. Then they will start calling you and hound you for money(the fees) you owe them. Notice they have multiple locations so its hard to file a complaint for all of them....
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Credit One Bank

My complaint comes around the time of October, 2012 when the bill was $874.07 including fees plus interest fees charged. On 10/13/12, when I finally talked to a supervisor by the name of Veeliza Casino(Emp. #309924283), w/a rep. of may own, we all agreed to settle the account by paying $600.00 and the bill would be paid in full. Instead, they are sending me bills with interest and fees charges and calling with harrassment. So, I then proceeded to talk to another supervisor by the name of Kevin...
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Credit One Bank
Josh in customer service (works under Katie) INSANELY RUDE

I called credit one bank today to set up a payment plan as I am behind on payment. I have done this with other credit card companies today and every other one kindly worked out a payment arrangement with me without insulting me. At credit one, I began by explaining my situation to a customer service rep named Josh and let him know I would have money to pay my bill in a couple weeks and wanted to make payment arrangements by providing my bank routing number, etc. I was met with harassment,...
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Credit One Bank
I have experienced credit card fraud as of 7.22.12 and have tried numerous times to resolved the fraud with no follow up what so eve

I have experienced the absolutely worst service in my life time. I had credit card fraud with over $2K dollars since July 22, 2012 and called numerous times to their fraud department. Their 1-888-362-0005 has a voice recording to leave name and account number and someone will get back to you within 48 hours. How absurd??? In addition, they actually sent a physical credit card to an unauthorized person two times after many times telling them it is CREDI CARD FRAUD! I have paid off what I owe and...
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Credit One Bank
Creditonebank.com SCAM of a Company, ALL FOREIGN SOUNDING, REFUSE TO HELP YOU. CAN"T REACH Agent by PHONE...BEWARE of this COMPANY/SCAM ARTISTS

I called this company and was given information on how to get credit on some fraudulent charges. I circled the items and faxed them in to the number provided. This was on 08/21/12. My partner also had the same thing happen and he faxed his request in at the same time. He got immediate credit within a couple weeks. IT's going on 2 months and they still have not given me credit. I had to call three times today. THe first person was a male, couldn't understand him but think he said ED....I told...
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Credit One Bank
Suspicious Activity By Bank

I have had this credit one bank card for a while and I usually have low available balance. I decided to pay the card off and since Ive had a high available balance, I get fraudulent charges on my account. After the first time I called, they turned one card off and sent me a new card. Within one week, I had more charges on the new card that I have never used. Something is not right with this. How could a new card that I never used be compromised in less than a week? All the charges were made in...
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Credit One Bank

Went to my bank Bethpage Federal Credit Union and drafted an official check from my checking account to pay my credit one credit card payment which was due Sept 8, 2012 in the amount of 59.00 and I mailed a certified check on Sept 1, 2012 in the amount of 160.00 to city of industry California 91716-0500 Credit One Payment Service Dept Center after sevral days I called to see if payment was processed they advised me they did not recieve payment. I then went to Bethpage Federal Credit Union to...
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Credit One Bank

I applied and received a credit card from credit one bank and with that I also applied for credit protection in the event that I stop working well I lost my job I called in April to have my credit protection activated the first time it was not done I called again to have it done the said it was activated and i will receive something in the mail never received anything now am getting phone calls from collections they tell me that I was no longer enrolled in credit protection I ask why no one can...
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Credit One

This Credit one company has been calling and Harrassing me and my family for a Person to Whom I do Not Know, David Mitchell, I have told them time and time again that he has never lived here, I have with my Parents for over 40 years. They will not stop I want them to stop My mother Just got out of the Hospital and I work 10 hour days and want, this harrassment to stop. I will contact my Attorney if you can't help me get them to stop. The Phone number is as follows, 307- 316-7485,It keeps...
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Credit One Bank
First Bank Of Marin closed the account & then decided to ignor any letters to resolve this acct until 6yrs later when this it was about to be removed off credit report & now requesting more that what was owed!

Credit One is a rip off & should be out of business. I obtained this account over 6ys ago & this account was close less than 1yr after having this account but when I tried to work with them via certified letter about the collection agency they used, they never responded, several more attempts to resolve balance (less than $1000.00) still no response; now 6yrs later another agency has contacted me & wants more that what is owed on account not that do to be removed from credit report....
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Credit One Bank
I have called their call center 3 times in three months trying to cancel my account with a zero balance, and they simply will not close it.

I have tried 3 times to close this account with a zero balance, and every time the agent on the phone tells me the account is closed. A few weeks later, I receive a statement. They simply will not close the account. Each time I requested a letter stating the account was closed with a zero balance by the consumer, and I have yet to see this letter. This is a predatory lender, and should be investigated by the Secretary of State in Nevada. I will attempt to close the account AGAIN tomorrow, and I...
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Credit One Bank Credit Card

Credit One Bank sent me a bill, asking me to pay a passed due amount as well as a late fee. When I called about the bill I was told to pay the outstanding bill. I never opened this account an when I asked how they got my information and opened this account I was then told that they would cancel this account. But they would do anything until I told them I would report them. Before I made a major complaint they continued to ask me to pay them the outstanding balance on an account I never opened....
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Credit One Bank
Never had an account with this company

I never had opened an account with this company! Call Ohio State Attorney General, Equifax, and Credit One! When I spoke to Credit One Bank, they told me they would close the account! Then today I get the letter stating account is closed but I have a balance of $81.95. I am not going to pay a balance when I did not open an account with this company! Monday morning I will be back on the phone with the company, and Ohio Attorney General...I am also going to call Nevada Attorney General and the...
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