Address: Hang Pont Commercial Building ,31 Tonkin Street, , Cheung Sha Wan, Kowloon, Room 603,6/F | Found 34 reviews / complaints

IZIDresses

I ordered a dress for a 50th reunion. I ordered the size I always wear. When the dress arrived it was sooooooooo small I could not even get my arms into the dress. The top was made of lace and not stretchy. Extremely small arms. Obviously the dress is new, not worn, not even tried on. I contacted them by online operator. She said, did the rest of the dress fit? Like that would help. If I can't get my arms into the dress, I do not have a viable dress. Then she said did you use our measurement...
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IZIDresses

I ordered a dress from izidresses, awful, just awful.The dress should have been floor length, instead it was short in the front and long in the back. Also size was incorrect. Shame on me for not doing my research on the company before ordering. I would like a complete refund. The event that I am attending is in 3 days and I have to look for and buy another dress....
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IZIDresses

I ordered a dress from here and it is just a mess. Not like the photo at all. It was sewn crooked and just looks terrible. The hemline slants off to one side. It's supposed to have a jagged hemline with gathered bunches, but not drooping to one side with the gathers all lopsided. They offered only $20 for me to find someone to tailor it to fix it, but that will in no way cover the cost of completely re-doing the dress. If I return it, I still have to pay 50% even though it was their mistake,...
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IZIDresses

I ordered 1 dress and paid shipping. the next day I ordered 2 more gown/dresses for my granddaughter's wedding shipping paid w/2 or more purchases. The items were not even put on my body they were not what they appeared to be on line so I sent them back to the same address they came from I had no phone # to call so I sent 1 larger package by FedX paid to insure them and have heard nothing I want my money credited back to my credit card. Fed X has contacted me and they can't locate them either....
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IZIDresses

1. BOUGHT A FORMAL DRESS FROM IZI DRESSES ON 16.6.13. 2. HAD SEEN THE EXACT DRESS IN HILLS OF HOLLYWOOD SHOP HERE IN AUSTRALIA, SHE LOVED IT, TRIED IT ON - GORGEOUS. 3. SAW THE EXACT PICTURE (IZI DRESSES ARE USING THE DESIGNERS PICTURES FALSELY ON THEIR WEBSITE) 4. DRESS ARRIVED, INFERIOR QUALITY, NOTHING LIKE THE DRESS THAT WAS ADVERTISED. 5. SENT THE DRESS BACK TO THE ADDRESS THAT THEY GAVE ME. (THEY SUPPLIED ME WITH THE WRONG ADDRESS IT TRANSPIRE A MONTH LATER - LUCKILY DRESS WAS RETURNED TO...
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IZIDresses

ordered dress and tried to cancel calling a number they advertise that is how to get ahold of them and no one answered. called for 2 hrs several times. E-mail takes longer as the wait was 16 min. and its hard to do at work. they said i could not cancel as time was up. called within their time limit but no answer....
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IZIDresses

I ordered a made to measure evening dress for an important upcoming works ball. The dress arrived in good time but when I tried it on it was too big in the bust and straps, had a sequin hanging off and also had a train that was not advertised! I emailed the company who requested I send photos, i have done this and have received no response. I sent another email chasing up a response and still have received nothing from them. I will now have to go to a seamstress and pay to get the dress altered...
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IZIDresses

I ordered a dress online and when I received it, it was wrong color and did not fit. Company will not verify they will take dress back and if they do will charge me a 50% handling charge because this dress is supposedly custom made. However, it was ordered as a general size 10 which runs very small because it is so cheaply made. Customer service is not at all helpful and I do not trust that if I send the dress back that I will get any kind of refund. I have never order anything on line that...
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IZIDresses

I order a dress from IZIdresses early May and received it promptly. As soon as I opened the packaging I noticed that it was stained right on the front mid section, the flower on the jacket could have been cutout by a small child, and the lace edging was unfinished in many locations. I notified them immediately and they only acknowledged the damage to the dress the seond week in July. It is now the end of July and I have already missed the event for which the dress was purchased. I asked for a...
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IZIDresses

Ordered dresses and then read reviews and cancelled same day. No response to emails or answer when calling. They sent the dress anyway. The dress was damaged, had holes in it, stained etc. Returned the dress and was told they would reimburse me for the dress cost and shipping. I have been told twice the credit was issued and to wait 3-10 days and now they are saying the dress was not received. Tracking says the post office is attempting to delive...
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IZIDresses

The dress I received looked nothing at all like the photograph of what I ordered. It was comparable to something you'd find at a swap meet! The fabric was cheap and poorly tailored. There were pieces of lace hanging at the seams that were never trimmed. The stones used to embellish the dress were cheap plastic. The dress was inside out when I received it so I had to turn it inside out to view it. Since it had beading and rhinestones, the lace fabric caught on those materials, and ruined the...
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IZIDresses

SCAM, SCAM, SCAM - I ordered a custom dress & they didn't tell me until 2 weeks later that it wasn't available. I have since requested several times a full refund. I have reached out to them via email, their live chat, and their phone line and I have NOT gotten a response. Even when they called me to tell me my item was not available, the person barely spoke English & terrible company, absolutely terrible. DO NOT ORDER FROM HERE - save yourself the hassle....
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IZIDresses

THIS COMPANY IS TERRIBLE, THEY OVER CHARGE YOUR CREDIT CARD AND KEEP REPROCESSING IT AND NEVER ANSWER THEIR PHONE. THE PRODUCT LOOKS NOTHING LIKE THE PICTURE, IT IS CHEAP POLYESTER AND THEY USE “CHIFFON” TO CONCEAL THAT IT IS CHEAP POLYESTER. PLEASE DO NOT PURCHASE ANYTHING FROM THIS COMPANY...
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IZIDresses

The dress I received was a very [very, very] poorly made knock-off. Emails to the company were blocked; the phone number didn't work; and the live chat option proved to be a dead-end. After a lot [too much] effort, I was able to speak to a representative [who spoke very little English] who told me that my expectations were too high, that the site never claimed to be selling the dresses they advertised, and that, if I wanted my dress to fit, for the clasp to close, and for the numerous defects...
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IZIDresses

I ordered a dress from this company and paid $130 for the dress and an extra $30 for fast shipping to receive the dress within 3-4 days. However, it did not arrive on time. They keep telling 10-14 days now. I cannot cancel the order without a full refund which is ridiculous!! I want my money back....
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IZIDresses

They falsify info on their web-site. Once you purchase a dress, they try to re-create it from the designer photo. Using cheap fabric, poor quality. Then it arrives, no return labels. I wanted to return mine-both did not fit. Too small, and poor quality. It took 5 days to find anyone. numbers are false. emails goes unreturned. Once I complained, I was informed they will keep 50% of my payment, and expect me to pay for shipping. approx. 130.00 to China....
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IZIDresses

I received my dress one week before my event and thank goodness because my taylor had to pretty much make me a new dress with all of the alterations. What a bunch of frauds!!! The color was wrong, the material was wrong, the design was off. It looked like somebody made the dress with no experience and off of memory. The thing was falling apart before I even tried it on. I was so excited becauase as pictured the dress was gorgeous and honestly I would have paid a lot more for it if it were the...
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