Address: 950 Jericho Turnpike 2nd Floor | Found 23 reviews / complaints

MyStarKid.com

I participated in a contest that was supposed to be supported by well known sponsors. I ordered a tote and paid a months subscription. They charged me three times! I never received the tote and they only had a kid voiced computer answering the phones to never call me back. I called everyday for over a week and then I called weekly. I have never gotten a response from any representative from this company....
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MyStarKid.com

Submmited my child's photo to a contest that claimed to be supported by and partnered with Huggies, Target, World Disney World Resort, Make a wish Foundation, Peta, Save the children, Feeding America and Parenting Magazine whose subscription they supposed to provide with membership on their page. They offer monthly $500 and $1000 rewards and yearly $25000 scholarship for college and $100,000 modeling contract. Well we won july 2013 contest with the most starpower and never recieved an email,...
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MyStarKid.com

I submitted my childs picture for the monthly contest. You are supposed to recieve a "free gift" coffee mug etc. They charged me $15.94 You have to pay in order to submit photos and win. This is a scam. I'll wait and see if my "free" coffee mug arrives in the mail and update on this website....
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MyStarKid.com

This website is a complete FRAUD! I submitted numerous photos of my child over this past year for the monthly contests, and the contest does not exist! They did not change the announced monthy winners for an entire year, but I see they just did this week...though they are probably not even real contestants they are showing as winners. They must know they are being investigated by many people. I have submitted complaints with the BBB in New York, but it was dismissed because they could not get...
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MyStarKid.com

I applied my daughter for a contest in mystarkid. Besides getting charged 2 times for the same photo, the winners were never published(I am not even sure there were winners for that monthly contest). I have tried to contact Mystarkid several times(by website, phone and emails)and I have not received a single answer....
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MyStarKid.com

I entered my son in a contest that was only $9.95 a month. I was charged 79.80 a couple of days later. The only number for this company is is a direct voice mail that refers you back to the website. It is also impossible to delete your account. It's an endless circle of crookedness....
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MyStarKid.com

I have been charged 2 times for the same photo. Besides this, is still not clear to me who the winners of the month where or the next month either. If there were any winners posted, they are very well hidden in the website. I have contacted the website 5 times with questions about the winners and finally requesting a refund (hopefully for all as I didn't see any service provided, but at least for the double charge). I am not getting any answers....
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MyStarKid.com

I enterned my son for $19.95, they charged my credit card three times for one photo. I was then given 6 free gifts, when I tried to order them, they wanted to charge me a additional$84.00 for free gifts. I have emailed them 6 times and called 8 times with no response. I am a single mother with an 8 month old baby, these people stole my money. I pleaded with them for a refund, still no return calls. This site is a huge SCAM........
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MyStarKid.com

I registered my son in this website to go for casting and etc. But they keep charging my credit card although the info has been remove. I joined since March 2013 and they keep charging me. This is a Scam Website. Even you want to delete your subscription, they still want you to email the company and the company said will get back to in 5 days - and i heard nothing from them. SCAM! SCAM! SCAM!...
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MyStarKid.com

i was entering my son's photo at mystarkid.com & was charged $19.95 just to enter.. they were supposed to send me a free gift but i really wasn't looking forward to it. about 10 minutes later I got a weird feeling so i called and checked my balance they had taken a total of $79.80 . $19.95 had been debited from my card an extra 3 times after i'd confirmed the first transaction, they were going for another time but I didn't have enough money left. Anyways I contacted my card provider to try...
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MyStarKid.com

I was invited to pay $19.95 to submit a photo to enter my baby into a talent contest and I have been debited at least 3 times for it. The information is misleading, I do not wish to be charged any more and I want all proceeds in excess of $19.95 to be reimbursed to my account or a cheque issued to me....
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MyStarKid.com

Family First Media, Inc. 950 Jericho Turnpike 2nd Floor | Westbury | NY | 11590 I have tryeed to cancel my account but they are not returning calls just saying we be in touch in 5 days tey take this money monthly as a POS( Point of Sales) instead of a charge. tryed to cancel and stop it from coming in but can't without canceling my card....
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MyStarKid.com

Do not sign up for this it is a scam! they take your money and NEVER post winners, They never Email you back and you can not delete your account once you've signed up. Even when you delete your credit card info, They continue to charge the card. I have not been able to cancel my membership and when you call its always a message machine promising to get back to you which they haven't in several months of leaving a message to delete my account and stop charging me. SCAM SCAM SCAM...
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MyStarKid.com

I signed my child up to enter into contest on January 11,2013. They claim you receive free gifts along with a bunch of other stuff. I was charged on 02/11/2013 for 2 of my "40" free gifts.($17.98). On febuary 12,2013 I was "ONLY" uploading more pictures of my daughter which is "part of original purchase" and they charged me $179.80 to enter all of those photos into their bull-chit bogus scam contest. I immedietly sent them several emails disputing charges, then called my bank and did the same...
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MyStarKid.com

This company is not very detailed in explaining the ins and outs of its procedures and protocol. I have tried on several occassions to contact the company to get details of entering the contest and have not received a response. So the money they are collecting from each photo for thousands of children is benefiting WHO....VERY BAD BUSINESS ETHICS....
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MyStarKid.com

I sign up with them and pay $79.80 and now find out that this is scam. I posted 4 photo's and now i'm afraid that they will use them without my promssion. I try call the number 888-909-5664 but i get machinn talking to me and sending me back to there web site which i can't access anymore. I'm trying to despute that charge with my credit card....
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MyStarKid.com

Like other parents with complaints, I registered 2 of my kid's photos for the contests, totaling about $40. Next you are directed to get your "FREE" gifts! One photo mug and one set of comp cards per entry. So I go through the order, using my "FREE" rewards, and my items arrive fairly quickly (within a week). I check my banking account and there I notice a charge for $68.30. I went to the website to dispute the charge. I used their email webform and I received an auto-reply email stating that...
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MyStarKid.com

Basically I entered two photos in a contest back in October 2012. After thirty emails/online tickets and two calls to (888) 909-5664 no one will respond as to why winners have not been posted since July 2012, where my child ranked or credentials showing legitimacy like BBB. I would like a refund and more important this site shut down. It is the principle. I also enter contests at The Cute Kid and get responses within 24 hours. I guess because they are legitimate!...
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