Address: 660 Hunters Place Suite B21 | Found 69 reviews / complaints

The New Magazine City

On January 18, 2013, I paid $40.95 US to get a 1-year subscription of J-14 for my niece. I have a confirmation order # yhst-37096783696310-427498. Today, August 22, 2013, I called J-14 directly at 1-800-215-7275 and they informed me that they had NOTHING under my name or my niece's name. They also mentioned that they NEVER heard of "the new magazine city". I told J-14 that they should look into this, however, I got the impression that they didn't care at all. The girl said that she would...
Read more
0 0

The New Magazine City

I ordered a three yr subscription for my husband October 2012. I have never received any magazines. Contacted the company on 06/15 and 06/24/2013 to attempt to resolve this issue. No response to either, tried calling and left message today. Did get another number for them: 434-817-1800, that I got from another complaint site on them. Spoke to Lynne but she just transferred me to a voice mail message for "Carol" left message....
Read more
0 0

The New Magazine City

I ordered J14 from your company on November 7, 2012 as a Christmas present for our granddaughter. You charged my credit card immediately, but she has still not received the magazine. I have called your number at least 20 times and left a voicemail but have never received a returned call. You must be a SCAM!!!!!!!!!!!!!!!!!!! Shame on you disappointing so many folks....
Read more
0 0

The New Magazine City

I ordered a subscription to Food Network in Nov for my sister as a Xmas gift. To date she has never received any magazines whatsover. I have called the company 8 times and emailed numerous times as well without any response. I have contacted the Food Network Magazine directly and they report that they have never received any subscription information from Magazine City. I was ripped off completely and Food Network Magazine will not help either!...
Read more
0 0

The New Magazine City

On December 21, 2012 I ordered ADDitude magazine from The New Magazine City. Printed out my confirmation and gave this subscription to my daughter-in-law for Christmas. This magazine is published 4 times a year. She informed my a few weeks ago that she never received her magazine. I went onto the company website and could only leave an e mail for them to investigate the delay in the order. It said to fill out the information and they would respond in 8-10 days. As of today, no response. When I...
Read more
0 0

The New Magazine City

I ordered a "Maximum PC" gift subscription last 12/19/2012. Our gift recipient called on May 5, 2013 and said he never got the magazine. I placed an inquiry with the new magazine city's contact form immediately. The only reply I got was their standard reply of how when to expect delivery of first issue which they stated would be after 8 weeks from order date for monthly magazines. I replied and said that its been more than 12 weeks. They never responded, even after I called and left a message...
Read more
0 0

The New Magazine City

My mother ordered Dwell magazine for a Christmas gift through the new magazine city website. The magazine has not arrived 6 months later. I have tried calling the customer service number 5 times and my only option is to leave a message! Sent them an email and generic email was sent to me. Finally called Dwell directly and they have no record of my subscription. The company is a scam for sure....
Read more
0 0

The New Magazine City

I ordered online through Magazine City a years subscription to Readers Digest. My credit card was charged $29.98 but magazines were never received. I contacted Readers Digest, they had no record of the order. I have called Magazine City several times and never got a reply, twice I left a message and no return calls. I checked with Chase Visa; the charge cannot be credited because there is a 90 day time frame for disputes. I delayed disputing this waiting for magazines to be sent and also...
Read more
0 0

The New Magazine City

Ordered Readers Digest RD Large Type select Editions for my mother in November as a Christmas present. As of today...never received the subscription. Tried contacting the company through email and telephone....never received follow-up. Finally figured way to get to Readers Digest...and there was no subscription in our names on record. Got scammed...yet these guys continue to operate out in the open. Also..not sure..can't prove.... but about same time my credit card got compromised!!...
Read more
0 0