Address: 501 North Wymore Road | Found 115 reviews / complaints

Best Vacations Eve

I never met the income requirements and the agent kept lowering the price and then transferred me to another agent who did the same thing until eventually I caved under their tactics and bought the package. I was told that i had three years to use my vacation package. now they tell me that i was never quoted that and they wont let me listen to my call. I was informed that My package is about to expire and so I called them I have been transferred and hung up on when I do call them I am treated...
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Best Vacations Eve

i got a pup up advertisement on website that i win the vacation package 2 years ago, that time i pay 946 on my credit card to buy this vocation package in USA, since i like to travel and they made me feel it worth it. and during times they have email me once for the extention, they said is free extention.So i get the extention for 18months NOW when i want to book this travel they just keep make excuse, like i should have book the flight by myself, i should drive by myself. because i just want...
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Best Vacations Eve

I won a travel package on a Spanish-speaking radio station. On the radio it said that my meals, drinks was going to be included. Over the phone they also reassured me that it was going to be all inclusive and that I only needed to pay for taxes. They said that they were a big company that was backed up by different networks and companies such as Univision. They told me that they were going to send me a package on the mail that I never received. I called them and they told that they were going...
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Best Vacations Eve

purchased a trip that I told them I really couldnt afford as I am disabled and live on a fixed income!but they just kept on badgering and lowering the price and saying that they were giving me a special deal that I shouldnt pass up!anyway I bit!sure it made their day!promised to send package in mail explaining everything,I've yet to recieve it.Tried to log in with info they provided,got message page was no longer there.Almost three monthes later still waiting!...
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Best Vacations Eve

I was called in the fall of 2008 about a vacation package which I purchased for $996.00. I was then called near the end of my package window in May 2011 to extend it for another three years for $99.00, which I did. I went to book a cruise to the Bahamas, only to find out that several details had been told to me incorrectly (i.e. I had been told it was all inclusive only to find out that it isn't, I had been told it was a cruise and never told about port fees, resort taxes, etc.). I did not book...
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Best Vacations Eve

I paid money for several travel packages a couple of years ago and was unable to use them. I was contacted to renew my vacation packages for a fee of $196, then paid another $196 to get all inclusive at one of the vacations. All I received was a credit card charge. I received no information on how to redeem these vacations. I paid at least $1500 in total and have no info. I would either like a full refund or my travel package info sent to me and know that it is usable and Real! Thanks so much....
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Best Vacations Eve

I was contacted and told my husband had purchased a travel package from them about 2 years ago and it was about to expire. I could renew it for $199, but I had to do it immediately while on the phone. Then, the price was dropped to $99. I told them to call back as I needed to visit with my husband and could not make a snap decision. I also told them I didn't remember my husband mentioning we had purchased such a package some two years ago. IN FACT, we had not purchased such an option. The...
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Best Vacations Eve

got one call from vacationgateway for holiday package 4N/5D ...they also said that if I provide them 15 telephone numbers as a lead I would be getting DEL Laptop...but I have recieved only the hoilday voucher with some hotels listed there ,but never recieved the Laptop.....when I enquired about it they say you will have to make another 15499 payment to get that gift ...later when I started quoting the representative (Vivek) name they say he is been terminated as he faked many customers ...looks...
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Best Vacations Eve

I heard a contest on the radio to win vacations to Disney in Florida for 4. I called and was told I was a winner and that they were going to call me back to give me all the details. I received a call, not long after, and the agent seemed really honest and nice and in the best disposition to help me redeem the vacation package. Everything went smooth until the part were I had to fork over $249 dollars because apparently by law they as a company could not cover this part of the expenses. It seems...
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Best Vacations Eve

Told me I was eligible for 3 separate vacation packages to use over 3 years. The packages were to Orlando Florida, Daytona, and Cancun. They have taken a total of 248.00 out of my account, but I have received no imformation from them. When I told them I was concerned about giving them money without checking into their business rating, they assured me they were a legitamate business. Now I have found on a scam search, that other people have promised same information with some losing 1000s of...
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Best Vacations Eve

I was called by a sales rep from Best Vacations Ever and he promised me that if I book vacation through him I'd be eligible for following: 1. 5 days of stay on a Disney property resort (I did confirm that I'd be staying on a Disney property and he confirmed that I'd be on a Disney Property) 2. 3 days of stay in Las Vegas again on a Disney property 3. 5 days of car rental which I can use either at Orlando or Vegas, I get to chose where I want to stay, 4. Dinner would be included for each night...
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Best Vacations Eve

This email is for Jeremy Whitehall, Ralph Kite and Melanie ?? from the finance department I was not given the website address at time of purchasing my holiday so was not aware that I could not receive my money back within 30 days of deposit, I was very excited that I was given the opportunty to be able to have a holiday of a lifetime and was not thinking of a refund at that time. If we were given ALL THE INFORMATION regarding EXTRA costs, we could have made an informed decision there and then...
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Best Vacations Eve

I decided to buy a package from "Best Vacations ever" (Preferred Guest resorts)PG Resorts 12. This was a $3000 package for $898. It included 5 nights, 6 days in Orlando, 3 nights in Daytona Beach and 3 nights in the Bahamas. I was already going to Orlando for business and thought I would bring my wife and kids along for a few days of R&R. Over the phone they promised two park tickets, when I got there they said it was only 2 tickets. I had to buy the others plus the two, but would get...
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Best Vacations Eve

I clicked on a pop up which told me that I had won a $3000 holiday to Florida Disney Resort, Daytona Beach and the Bahamas for 4 people, the very sincere Danielle StJohn took my details went through the itinerary and sounded really genuine until we got to the part when I was asked to may over $800 NOW to secure this trip. I advised that a holiday offer if genuine should not ask me to stump up any money without investigation. She then said that the company were allowing people the opportunity od...
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Best Vacations Eve

I live in Australia. I received the Box on my PC at 11.30pm Aust. time while I was on another website,it stated I had won $3,000 and to ring a No.which was in Aust.but turned out to be in the USA.I rang the number to be told I had won this wonderful Holiday Paackage for four people to stay at their marvelous Resorts.Iam an Aged Pensioner, I was very tired and agreed to give them my bank detials,they promised to send details of the package and I haven't received a thing from them.Ifind I am...
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Best Vacations Eve

I must have been the first person alive to fall for their scam...Twice! After owning the share for a 3 year period, I decided to book my first vacation, only to find out I was getting a knock off hotel that WASN'T advertised or on display in the website AND I paid a $75 dollar booking fee after finding out my stay through the hotel would've only been $50 for two night in a luxury room. I was furious, so I called them back to complain about this matter. The "manager" Latoya didn't even pretend...
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Best Vacations Eve

We went to the PGR Preview centre in Orlando Florida for Presentation and tour on 6 April 2013. The customer service officer asked me to fill in our income and he asked, is my husband influent in ? I answered that he speak English but not influent. The officer told us that, "You don't have to attend the Presentation and tour ". Then on 16 April 2013 the company took 450 USD from my credit card. I rang them, they said because we did not attended the presentation. Very disappointed of how they...
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Best Vacations Eve

I received a pop up saying I had won a vacation to florida for four people for six day and five nights they gave me a number to ring to claim my prize which I did it seemed legit but I have now found out it was to good to be true I sent an e mail to the printout address they gave me which is www.florida305.com to cancel this transaction and also called the customer service number and said I wanted to cancel this prize and would like all monies refunded I also sent these details to my bank and...
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