Address: 350 Highland Drive | Found 31 reviews / complaints

Nationstar Mortgage
Centex, Nationstar Mortgage LLC. Leechs

Nationstar Mortgage, Nationstar Mortgage LLC. Centex are one in the same. They charge excess fees up to eight in one day. Misapplied mortgage payments or not applied them at all. Violated the United States Bankruptcy law. Setting up now to file the complaint. Trying to force us to do an in house modification were we will lose or rights. Called in mortgage payment in excess of what we authorized causing our checking account to over draw for several weeks. Nationstar will not give back all money...
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Nationstar Mortgage
Centex Renege on signed ALT MOD Agreement

I entered into the HAMP loan mod program in Feb 2010. I made full payments because I did not want to make up the back payments if they denied me. The agreement had payment dates from Sept to Dec 2009 which effectively invalidated the agreement. They turned me down in April. In Sept 2010, they sent me a ALT MOD agreement. I called them and was instructed the only thing I had to do was sign it, have it notarized and return it. Our first scheduled payment was Oct 2010. They are reneging on...
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NationStar Mortgage
FlipFlop on Refund

After a divorce and having a home mortaged with NationStar on the market for 2 years, and finally selling, I discovered I had a PrePayment Penalty ($2740) added to the final pay-off amount. I wrote and faxed letters at 2 different times prior to closing asking for this amount to be waived completely or reduced. A divorce and consequently having to sell the home or face worse financial problems; to me is a hardship. Getting no replies to my correspondance, the law office handling the title work...
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Nationstar Mortgage
Scam artists or incompetence

My mortgage was acquired in late 2010 by Nationstar Mortgage of Lewisville, TX. I signed an escrow waiver with my original lender at the closing in 05/09, and never had a lapse in Insurance coverage, and always kept my property taxes up to date. In June of 2011 I was contacted by Nationstar and asked to submit proof of my insurance. They ask you to submit insurance information at their website (www.mycoverageinfo.com), which I did and provided the information regarding my policy. In July I...
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Nationstar mortgage
Mortgage company "Fix loan / monthly payments keep going up"

Nationstar is keep increasing my monthly payments even though we have a so call fix loan of 6.25% and I have tried several time to have my interest rate decreased and they tell me we do't make enough money. we're on a fix income at present and and our son is living in the house going to college. We stay their several time a month. We need a bank we can trust , If we can pay $1,941 a month at 6.25% I am sure we can pay 2 to 3% interest rate. We feel that Nationstar trying to make us default on...
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NATIONSTAR MORTGAGE
Felony theft committed by SO CALLED mortgage company

I have always payed my mortgage on time and have been begging my mortgage company for relief from high rates, rediculous PMI payments and unfair escrow analysis for years. Nationstar mortgage company has been a plague on my family and I for three years now. I did not ask to be a customer of Nationstar!! My mortgage was sold to them by another company against my will and without my permission! They force me to pay huge fees and refuse to answer my calls, emails, written letters or any other...
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Nationstar Mortgage
This company is a total insult to the mortgage industry

I was in the process of doing a HAMP mortgage modification with Bank of America, when I was advised by Bank of America that they had sold my mortgage to Nationstar Mortgage. I was instructed to send my loan modification documents to Nationstar Mortgage. I did as I was instructed and send the complete document package to Nationstar Mortgage in Oct 2011. That's when things began to go south. I called to make sure they received my application package which I sent by pirority mail with proof of...
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Nationstar Mortgage
Denial of HAMP mortgage, offered other alternatives, then told they are not available to me

I have been trying to restructure my mortgage with Nationstar Mtg since 2/11/11. First they needed more information, I submitted it, even though it had already been submitted. Then I was denied because they stated I didn't live at the property, I had to provide documentation that the town renumbered my street. Then they had everything they needed and sent it to the underwriters. After 92 days I received another denial because my current monthly housing expense is less than 31% of my gross...
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NationStar Mortgage
NationStar Mortgage are taking advantage of the HAMP program

These lender (NationStar) are taking advantage of the HAMP program. They keep asking us to submitting paper work and document to be approve for HAMP since early November 2010; also on early January 2011 I have been calling them several times and leave message but they(NationStar) never reply until middle of February2011. My mortgage payment already behind more than 3 months. The Lender are supposed to be work out with the borrower and protecting us from being foreclosure. I was so tired of...
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Nationstar Mortage Company
Lied and placed us in escrow even when we sent proof of homeowners insurance and taxes paid on time and with out lapses.

Nationstar Mortage Company wrongfully enrolled us in a escrow account. we have never been late with our mortage payments. We pay our own taxes and homeowners insurance. We have never had a lapse in our homeowners insurance in the 17 years we have lived in this house. 2 years ago Nationstar begain harassing us and tried to place us in a escrow account. we sent them proof of mortage payments and proof of paid taxes and homeowners insurance.We have bank statements to back up proof of payments and...
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Nationstar Mortgage
Nationstar violated HAMP guidelines as well as spirit and intent of program.

I submitted documentation under HAMP on October 9, 2009 and heard nothing from Nationstar until I received their denial letter dated April 15, 2010. They claim something was missing from my info packet. In fact, the paystubs they think are missing do not exist. As I explained in Oct. 2009, I don't receive paystubs. My pay and Social Security benefits are direct deposited. I supplied employment letters, benefits award notices, W-2s, tax returns, etc., which more than satisfied the program's need...
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350Centex Home Equity, Nationstar Mortgage LLC
Loss Mitigation Department The Company works with the Obama Plan, however your particular investor does not. PAY US $10,000 TO MODIFY

My loan was also sold to Nationstar. Sent all information to Nationstar, Hardship letter, finanicials, Husband has been out of work for a year. Nationstar has made an agreement with Obama's making home affordable plan, however our particular investor (Drawbridge Loan) does not work with the plan. Their offer to us was give them $10,000 up front and they will modify the loan. Their modication is an interest only loan for 1 year, (by the way payment is the same as before), because no taxes or...
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Centex Home Equity , Nationstar
Centex , Home in receiver ship by Centex/what to do now?

Long story short,2001 acquired an equity loan on my home with Centex. Same situation as all the other complaints I've read on here. I fought to keep my home I thought they wanted and they got but somehow I believe I can still get it back if I could locate an attorney familiar with equity loan laws in Texas. I haven't found one yet. A real estate attorney in my hometown did advise me that because of all the ins and outs of the equity loan laws they don't fool with it (equity). I believe the...
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Nationstar Mortgage , Centex
Nationstar Mortgage, Centex scam artists, unprofessional, unethical, not customer friendly, liars, fake late fees

Yes everyone this company is very unethical and they just plain lie to make a buck. I have a mortgage with them. I trusted the loan officier and every word he said to me was a lie. Yes I should have had a lawyer read my mortgage before I signed it. But guess what - the US should not let any bum off the street have the ability to ruin a person's financial life. It is amazing how many people this company has screwed over. Please file a complaint at the BBB, TEXAS per the website below:...
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Nationstar Mortgage
Fail to proceed (don't be fooled by Nationstar Mortgage)

I have an existing loan with Nationstar Mortgage. I called Nationstar in May 2008 about refinacing an existing loan. I explained to the Loan officer i want to get some cash out so i can do some home improvements. My credit score was check. The loan officer said the my credit score wasn't all that good but he was sure that he could get the loan approved. A documented outlining the loan was mailed to me in June. I was told there would be no out of pocket expense, but i would have to pay 350.00...
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CENTEX Home Loans - Nationastar Mortgage
Did not provide us with Truth-In-Lending after amounts were changed, thiefs, unprofessionals

I got a loan from Centex and together with Fidelity National Title, changed amounts after we had signed the loan documents with a notary at our home. Centex and Fidelity National Title also had the Deed of Trust notorized without my spouse signing the notary book and claimed that he was there personally with the Deed of Trust was signed. I have written every department you can think of and no one has really investigated the process of this frodulent loan and the response from them is, "there is...
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Nationstar Mortgage ,Centex
Unethical Lies, Bad Credit Reporting

When I bought the house in March 2006, the Centex reps at the closing assued me that if I made my payments on time for 6months, I would be able to refinance and that has never happened. I signed for a loan that I would not be able to afford, that at the time I did not know how much they lied and inflated my income and what I would be paying if I did not get refinanced. In August of 2007 I fell into financial hardship and called the mortgage company to tell them what was going on. I let the...
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Nationstar Mortgage
Clueless and Heartless

Nationstar would rather you go into arrears and get behind rather than help you. i approached Nationstar last year when my daughter was born. My wife almost died during the birth and was hospitalized for approximately three months. During that time, she could not work (of course) and neither could I. (I had to attend to our children) I approached Nationstar to look for some assiatnce because I knew there would be a problem because we were not working. (We both are teachers). I was told that...
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Nationstar Mortgage
They are blackballing people and the business is going bankrupt and tryin to keep others from refineancing their homes

Nationstar Mortgage Company is ripping people off by raising their mortgage rates higher and higer on people. And they are currently blackballing people from leaving them and going to other mortgage companys with better fixed rates. They stopped reporting to the credit people and now they are trying to screw my dad and others. They were raising his rates every 2 to 3 months when it stated in the contract that it would be raised every 6 months. They are currently going bankrupt and closing their...
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