Address: 1521 Concord Pike , Suite 301 | Found 69 reviews / complaints

My Mobile Care

Have been charged without authorization for the past year by two text services from True Digit and True Digit LLC. A total of 22 charges of 9.99 each. This was on a T-Mobile Bill. T-Mobile has blocked these charges and informed me to pursue refunds. The Toll free numbers T-Mobile gave me, led me to the same customer service person at My Mobile Care. They asked me to submit proof of the charges, which I did. They have offered a refund of $69.93 as a "courtesy" even though it is against their...
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My Mobile Care

I have had re-accuring charges of $9.99 on my phone bill since April.Always thought it was a T-Mobile charge. Come to find out it is a third party charge from a company from My Mobile Care/Trudigit. never heard of them and absolutely never subrcibed to anything. When I called they just read from a script and kept saying they do not owe me anything and that I subscribed. This is a sleezy scam and a fraudulant act. Something needs to be done about this issue. can anybody share some information on...
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My Mobile Care

Scoreboard 18557070050 74144 1-877-707-7090 fax or email at support@mymobile-care.com Psychicalts 18778044288 29192 1-877-707-7090 fax or email at support@mymobile-care.com Celeb exposed 18776432490 89212 1-877-707-7090 fax or email at support@mymobile-care.com Dream lover 800-235-7105 99385 I HAVE BEEN CHARGED FOR 8 months for 4 different ITEMS on My Son's & Daughters CELL phone. I have called twice and REPLIED TO TEXTING messages and STILL I AM BEING CHARGED FOR SOMETHING ME OR MY SON...
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My Mobile Care

I incurred this fee also. My bank left the whole thing up to me. I called; they did ask for personal info.--did not give them anything. They told me to go to cghelp.org to withdraw my "membership". I guess I have no choice but to attempt this since my bank (PNC) wont do anything but take a written complaint. Has anyone received a refund or had any further trouble? This is sickening!...
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My Mobile Care

I had never heard of this company or subscribed to it, just like many of the other people who have been scammed. My husband takes care of the phone bill and had not caught the extra charges until just recently. Now we are out of $40.00. I called the number provided to complain and ask for proof that I had subscribed to this, but they could not provide it, said the records were not coming up and was asked to contact the head office by mail! This is completely bogus, and I hope something can be...
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My Mobile Care

This company slammed my cell phone, claiming I signed up for their service. I didn't, and by the time I realized they were charging me $9.99/mo. I was out 120.00. Unfortunately I didn't check more often and now I'm stuck. When I called them they said since I had agreed to their terms (I didn't) I wouldn't get a refund. I asked to speak to a supervisor and wasn't allowed. I was given an address in Wilmington,DE. I'm about to write to them, but on the blogs I've read about others in my situation,...
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My Mobile Care

Our office has a admin who didn't pick on charges and it cost us $199.80. When I contacted My Mobile Care, they told me the same story about me agreeing with their terms and gave me an address to Wilmington. So I'm about to write a letter to them. I'm also going to report them on BBB.org Criminal charges should be placed for this fraud!!...
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My Mobile Care

Got my cell phone bill which was outrageously higher than usual, after looking it over, there were five charges fo $9.95 ($49.95)that I do not know where they came from. I called the cell phone company and was told they couln't do anything about it that I would have to deal with each company about the charges individually. A block was put on my lines and they gave me the phone numbers to each company so I could contact them. I did and had no problem with one of them which ended up being...
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My Mobile Care

I never signed up for this service and they insisted that i downloaded and encyclopedia im almost 40 years old i have no use for one. The person i talked to was rude refused to give me a refund and refused to put a supervisor on the phone but said that he spoke with one that advised him the steps to take to file a claim. but could not give me this persons name....
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My Mobile Care

Received "premium service" charge on my phone bill. NEVER SIGNED UP FOR IT. Called to cancel. Can't speak with anyone directly to receive reimbursement. They only allow you to leave a message. After serveral messages finally talked to someone who states they have no info on my phone number, so they can't reimburse fee. Next step is emailing bill to them. I'm sure most people don't bother to jump through all of their hoops....
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My Mobile Care

I never signed up for any service from this company, or any other. They have charged me 97.87 over a period of several months. They are a bunch of crooks. They refuse to credit any money back. Why does t-mobile are any other carriers allow this scam company to keep ripping people off?...
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My Mobile Care

This company is a rip off. They lead you on thinking its a free gift in farmville and then charge you. Even though I figured it out and texted stop within a minute they refused to give me my money back. When asked what I get for my money they say when you text stop you forfeit you money and services....MAJOR RIP OFF COMPANY...
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My Mobile Care

On my cell phone I was charge 9.99 twice 1 minute apart from this company. My cell phone provider said it was a 3rd party biller and couldn't help me, gave me the number to call them, they wouldn't resolve. Out the money. I was, however, able to place a blocker on my phones to prevent anything additional....
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My Mobile Care

My Mobile Care - Mobile Plus Inc are scammers. Thanks to scambook I was able to report to Sprint the details of this scam. Sprint, my cell phone provider, took care of these scammers and I've been reimbursed. Do not trust My Mobile Care - I talked to My Mobile Care and they wanted me to jump through hoops. Sprint took care of it for me - they're a great provider!...
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