eceiver box - direct tv extra

have placed multiple tickets, on dec 10, 12 and 16th of 2012 regarding a receiver box that when replaced was taken by the technician. it has yet to be returned to directtv.

i received one call back from corporate on dec 30, 2012 from beverly in which the call was disconnected by beverly but on the system was logged as i disconnected. she was rude and stated that she had spoken to the technician and he did not take it and is aware of the procedure. i was present when he replaced and took the old receiver and would like further follow up as i have no reason to keep a box i do not know how to use.

Offender: DirecPath
Country: USA   State: All USA

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