False Information and lying to custome
Direct TV is a shady and lying company. I called to order Direct TV yesterday and the salesperson just wanted the sale and kept asking for my social. I refused to give to her and she asked if she could have permission to run my credit with my address. I agreed and she told me that I would have to pay $200 extra which I would get back $5 a month for 3 years 4 months if I wanted DVR. I agreed to do this knowing I had bad credit. The next day when the cable guy showed up at my house he told me that I did not have any HD or DVR on my service contract and questioned why due to fact I had 2 flat screen tvs. I told him that yes I do and there is a mistake. He called and DirectTV told me that I had to pay $619 dollars non-refundable to have that equipment because I was a C-customer which apparently is thier terminology for being a credit rat even though I never even gave them my social and this was never disclosed to me. Even the cable guy told me that this was ridiculous and that he didnt blame me if I ever spoke to DirectTV again. I even agreed to pay my bill for 1 or 2 years up front and they refused to give me service unless I paid them $619. Thank God they did this or I might have subsribed to this piece of crap Co.