Suspended - Dish Satallite Internet by Wild Blue
After having problems with Dish Satellite Internet service, which is subbed through Wild Blue Internet, the problem was not resolved and no solution seemed to be available. I scheduled sign-up and installation of a land-based internet wireless service that was referred by a neighbor and some other friends. To save my time and Dish the trouble of sending out a technician to check equipment, I was asked if I wanted to cancel service and I said yes. My account was suspended and I then found out that I was blocked out of my dishmail.net e-mail account. On my wife's i-phone we are still able to view the e-mails and see new ones coming in. I have contacted Dish and explained that I need to access my e-mail account to facilitate at least a forward of important e-mails to our newest e-mail account and send notice of a new e-mail address to our important contacts. I was frustrated to be told that there was no solution to my problem and the Customer relations rep. didn't realize that this problem could even happen. I canceled our Internet Service with Dish because it was so horrible and now they have verified the fact that they have absolutely terrible customer service and public relations. I am aware that dishmail.net is a sub of Gmail.com and that someone probably knows how we can get to our blocked e-mail account to get a smooth transition to our new e-mail. If anyone out there has an answer to our problem, please comment and let us know. It would be nice to see Dish step up and offer a solution, but I am not expecting much from a company that creates this sort of problem to begin with.