Moved to an apartment and the installer from HUGHESNET said it was physically impossible to transfer my service because of the north facing apartment. He told me to get a letter from the apartment manager, stating this, which I did. This is a valid reason to let me out of my remaining contract. To have people pay when their OWN HUGHES INSTALLERS won't even try to place the dish, is YOUR problem, not mine! I'm refuse to pay the remaining contract.