Debited 623 dollars from senior citizens' account before any notice

Mar. 17 dtv shut the service off. The billing date was the 22nd. We paid by electronic check the required lost payment at that time. We lowered the package to 29.00 a month for the next month but never got to pay. Direct TV had shut off. They then demanded the broken contract fees. Of $347.47 cents but took $623.00. Only owed $96.00 at this time. We feel we don't owe for their mistakes. We tried to resolve these issues but spent fruitless hours of phone calls. Our bank is now disputing the a double charges and we are out the money unless we prove them wrong.

Offender: DirecTV
Country: USA   State: All USA

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