Refusal to pay for travel loss

My Wife and I had to cancel a rail trip to the Canadian Rockies due to my heart problems and her dimentia as documented and verified by letters from our doctors.

TripMate will only 10% of our travel costs for the cancelled trip. TripMate has made a "Sweet Heart" deal with Vantage Travel to provide us with travel vouchers we cannot use in order to limit TripMates Liability and increase Vantage Travels revenue.

TripMate says we must accept this phony deal that we have refused.

Offender: Tripmate
Country: USA   State: New Mexico   City: Las Cruces

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