Horrible experience! Never again! Travelocity is a pain in the...back! I booked my flight through them. They did not provide me the right info at the time I booked the tickets. I supposed to travel from Denver to Washington, DC in the morning and arrive at the destination in only few hours. Instead, the flight was stopping in Dallas and then going further to the final destination. A 9 hours travel time. But this information was not available when I booked and by the time I realized that something is wrong, it was too late… they refused to make any changes. I called United Airlines to change the flight directly through them and they would have done it for me free of any charge, but because I’ve booked the flight through the stupid Travelocity, they refused to help. Travelocity doesn't care about customers, it cares only about money. It will flight you from NC to SC through Texas, Alabama and Georgia (or maybe even Alaska ), changing 4-5 planes. A lot of fuel consumed, and polluting just for them to make money, while you can simply flight from one point to another with only 1-2 plains and the same costs. They are the only one doing booking in this way. They do not provide the right information!!! If you do not pay attention, you will regret. It is the worst travel website out there. I called Travelocity...terrible experience! The agents are spiking English very bad and it is obvious that they operate their calls from India. The agents lack any respects and you can hardly understand what they are talking with their bad Indian accent. I asked for a manager...I never had the chance to speak with one because my call was never put through. Take my advice: if you don't want headache, do not book anything through Travelocity or you may regret it, as I did. But I learn my lesson: NEVER AGAIN!

Country: USA   State: All USA

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