Unfair practices

I booked a hotel through as soon as I received the email realized it was not what I had booked. I called them at their Priceline Customer Service Number: 1-800-657-9168 to let them know it was a mistake and they would not help me. I can't believe that because I made a mistake it is going to cost me $639.18. I called the hotel who was willing to work with me but needed Priceline to give them a call. They supposedly called them but needed to wait till Monday. In the mean time I had to book another hotel that had the right rooms I needed. I feel that Priceline is giving me the run around and not trying to assist me.

Offender: Priceline
Country: USA   State: New Hampshire

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