ORBITZ
Ch - Orbitz.com

I had a ticket purchased for me. However, due to the major winter storm that covered most of the country, the roads were closed. I could not get to the airport due to the act of God. However, the airport, despite snow conditions, continued to run. I call to see what I could do to get a refund or to change my flight. I was told that I had to spend $200 to either change my flight or cancel and use the credit in the future. This is crap. I have been a loyal customer. There is a storm and the roads are closed. This is not my fault


Offender: ORBITZ
Country: USA   State: All USA

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